Property amenity
Check availability

Reviews of Wingate by Wyndham Williamsburg

2.5 out of 5
Wingate by Wyndham Williamsburg
2007 Richmond Rd, Williamsburg, VA

Reviews

7.0

Good

Rating 10 - Excellent. 70 out of 227 reviews" "
Rating 8 - Good. 62 out of 227 reviews" "
Rating 6 - Okay. 29 out of 227 reviews" "
Rating 4 - Poor. 32 out of 227 reviews" "
Rating 2 - Terrible. 34 out of 227 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Love the renovations, very nice staff. Especially Mayur.
Stayed 1 night in Apr 2024

10/10 Excellent

Julissa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was clean and newly renovated 😊
Stayed 1 night in Apr 2024

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
The Front Desk personnel were helpful and courteous. The rooms were clean and fresh as the hotel is newly renovated. All of the staff on site were helpful and thoughtful.
Stayed 2 nights in Apr 2024

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible food, dirty room, poorly mamaged facility. Room in disrepair. Dirty linens. Pool facility unclean no towels.. too much to list. Get what you pay for.
Stayed 2 nights in Apr 2024

6/10 Okay

WENDY

Liked: Cleanliness, staff & service
The convenience was good and the price was faIr. The refrigerator was dirty and I told a staff and they didnt do anything about it when i reported it. The breakfast was fair but could have been more choices and wasnt on time one morning as posted. I found a hair on the sausage. The staff that prepared the breakfast was nice. The room was not cleaned for two days. I had to go ask for towels and cloths. Finally , the train was noisy that ran behind the property and this was not listed on the site for hotel.
Stayed 3 nights in Apr 2024

8/10 Good

Anne

Traveled with family
The breakfast service area was not large enough for everyone staying at the hotel. They ran out of food.
Stayed 1 night in Mar 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Recently renovated rooms.
Stayed 3 nights in Mar 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are recently renovated.
Stayed 4 nights in Mar 2024

10/10 Excellent

Shekita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is convenient to many restaurants and shopping! The oulet was less than 2 miles!
Stayed 1 night in Mar 2024

6/10 Okay

Christopher

Stayed 1 night in Mar 2024

8/10 Good

john

Liked: Cleanliness, staff & service
Didn’t get hot breakfast ( eggs and sausage ) either morning we were there. They ran out but hotel wasn’t busy
Stayed 2 nights in Mar 2024

4/10 Poor

Lauren

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Stain on pillowcase.
Stayed 3 nights in Oct 2023

2/10 Terrible

Adam

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Jhonny B Crespo

Liked: Cleanliness, staff & service, property conditions & facilities
My only concern is the ice machine makes to much noise!!!
Stayed 1 night in Nov 2023

8/10 Good

Roney

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's under much needed renovations, but has a ways to go. Good value, safe area, and convenient, but parking has always been a problem and the entrance is extremely sloped (really wish they could fix that. I'm surprised someone hasn't gotten hurt.)
Stayed 2 nights in Oct 2023

8/10 Good

Reshma

Stayed 1 night in Oct 2023

8/10 Good

Theresa

Traveled with partner, Traveled with family
Liked: Staff & service
Staff was awesome. It's definitely an older hotel that is trying it's best to remodel, but it's taking a while. The bathroom/shower was just old, and therefore looks dirty. Beware, if you are a light sleeper, there are train tracks right outside of this hotel and the train runs pretty frequently.
Stayed 1 night in Oct 2023

4/10 Poor

Francis

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Staff are very nice. The place smells though of some sort of cleaning fluid. No small frig in the room. Breakfast the next day has waffles available, scrambled eggs and sausage. NO bread, no bagel, no pastry. NO orange juice or apple juice as the machine was out of order. No bacon.
Stayed 1 night in Oct 2023

10/10 Excellent

Anastasia

Stayed 2 nights in Oct 2023

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food truck did not deliver food for both days we stayed there. the continental breakfast on Saturday was limited and was not open on Sunday.
Stayed 2 nights in Oct 2023

4/10 Poor

Stacen

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Did not look like the pictures online….dated. Had to switch rooms because the tv didn’t work and there was no fridge in the room. Small beds. Served its purpose for the night but would not want to stay for multiple nights. Night staff was very nice though.
Stayed 1 night in Oct 2023

10/10 Excellent

Ulinda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I checked in the front desk lady was very friendly and helpful. The rooms was very clean and the beds was so soft. We will be back.
Stayed 1 night in Oct 2023

2/10 Terrible

Keri

Stayed 4 nights in Oct 2023

8/10 Good

Raquel

Stayed 2 nights in Oct 2023

8/10 Good

jeff

Stayed 1 night in Oct 2023

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
We checked in late. Staff was pleasant and helpful. Rooms were good.
Stayed 3 nights in Oct 2023

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
Pleasant stay, got there late around 11:30, got checked in quickly with no issues. Clean room, mini fridge and microwave , my only complaint would be hearing the train going by which could be a little loud but didn't last long. I would stay here again
Stayed 2 nights in Oct 2023

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Tony

Disliked: Staff & service, property conditions & facilities
Dissatisfied Trip to Williamsburg
Upon our arrival, we were told our reservations were cancelled. I was more than embarrassed after driving 6 hours to no place sleep for my Mom, Aunt and Uncle and myself. Truly dissatisfied and no options offered byb the front desk. Why wasn't I notified after having confirmed reservations? Totally unacceptable.
Stayed 2 nights in Oct 2023

10/10 Excellent

Leonetta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a comfortable atmosphere and the staff is very nice and knowledgeable on just about thing that’s going on in and around town
Stayed 6 nights in Oct 2023

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and easy to get to
Stayed 1 night in Oct 2023

10/10 Excellent

Sidney

Stayed 2 nights in Oct 2023

2/10 Terrible

John, Edgewater

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
checked into first room and the toilet wasnt even secure to the floor and hallway had dead roaches laying the floor which ended up being there for several days as they dont have any daily cleaning its only like once a week they can clean including house keeping for your room. So we had to change rooms only the first morning there were eggs at the breakfast with a sign following “no eggs no milk” they were waiting on a order we were there for 5 days and no order came in which led to no breakfast at all being offered. The pool area has lots of leaks in the roof when it rained. several of the doors in the place were broken open so they no longer shut/locked. all in all the hotel was in poor condition and needs to be gutted and redone as whole.
Stayed 4 nights in Oct 2023

4/10 Poor

Carla

Business traveler
Disliked: Cleanliness, room comfort
Piece of crap motel worst place i have stayed
Staff was very nice. Room was old and run down no plugs in sink or tub. Tub spout dripped all night. Toilet paper holder broken. Beds were so small and uncomfortable. You got a sheet and a small blanket. 4 people to room and 2 towels we did finally get 2 more towels. Ran out of toilet paper had to use kleenex. First morning got up to eat breakfast only waffles no truck. On day of departure got up early had to be back to work by noon 3.5 hour trip home. We packed the car and went in to grab a bite to eat this was at 7:00 am and no breakfast no truck delivery so we did not get to eat and no time to stop. if we had know there would be no breakfast we would have gotten up earlier to have time to stop and eat. the room looks nothing like the pictures. No number on room outside door. I think when you book through a 3rd party they give you the crap room. Will never stay at a Wingate again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Anna-Lisa, Virginia Beach

Stayed 2 nights in Oct 2023

4/10 Poor

Autumn

Traveled with group, Traveled with partner
We tired calling the front desk at around 11pm-12am an no one would answer the phone when we walked in no one was even at the front desk.
Stayed 1 night in Oct 2023

8/10 Good

Chloe

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Basically - If you’re in town for a quick visit and just looking for a decent place to rest your head at night this will meet that exact need. Hotel room was clean, nice in room amenities, decent hot continental breakfast (ends right at nine) and coffee bar, heated indoor pool, and is centrally located to the parks and downtown Williamsburg. These factors alone could make this a five star hotel. Checking in did take a while because the lady behind the counter was pre occupied with being on the phone in the other room and didn’t see me. Being told about the 24 hour “coffee bar” was a nice unexpected touch, but we did have to look through the cabinets to find things as nothing was in stock next to the machine. Some things that are in general very concerning was the front door was always propped wide open and there was no staff behind or near the counter during this time. When we got back to the hotel from visiting the park (11pm) there was a note on the desk that said “If you need help go to room 101. -Management” and when we went to make hot chocolate before heading upstairs we startled an older gentleman who had been sleeping across some chairs. It wasn’t quite sure if he was there as a guest or just as a visitor who was enjoying the game and free coffee - as he seemed to have knowledge as to where the light switches and cups were. Based off the non existent presence of the hotel staff at night and certain security factors takes this rating down to three stars.

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and staff is very friendly.
Stayed 1 night in Oct 2023

2/10 Terrible

Anjaknie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

THOMAS, Johnstown

Stayed 1 night in Sep 2023

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
We enjoyed our stay immensely. It’s our second time here. It’s now our go to hotel every time we go to Williamsburg. We stayed at one of their newly renovated rooms. It’s very clean, the bed is comfy and the hot breakfast is very good! Close to Busch Gardens and Water Country.
Stayed 1 night in Sep 2023

2/10 Terrible

McKenzie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Tara

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
At 11:00 pm we were awoken by some alarm going off in the hotel. No one was at the front desk, I called the number for the manager 2x & only got voicemail. The alarm was finally shut off at 6:30 am!! ALL NIGHT we had to listen to it. There was no hot water in the sink & the water pressure in the shower was non existent. You could barely get wet that's how poor it was.
Stayed 1 night in Sep 2023

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The rooms were clean and comfortable. Breakfast was great!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Michele

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
the lady that checked me in was fabulous. Very helpful. I ended up staying a extra night.
Stayed 1 night in Sep 2023

4/10 Poor

Sabrina

Traveled with family
Disliked: Staff & service, property conditions & facilities
I couldn’t contact the front desk on the room phone or my cell. I also asked can I check out at 12 and of course the front desk said NO. That was my last time staying at that property.
Stayed 1 night in Sep 2023