Ratings based on 281 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by Taylorfrom Louisa, va

Awesome Hotel

Posted Oct 28, 2014 on Hotels.com
It was a great trip and experience, we will be coming back!!!!!
Comment from Hotel Management
Nov 7, 2014 by Todd, Hotel Management
Dear Taylor, Thank you for sharing your experience at the Courtyard Williamsburg Busch Gardens Area through hotels.com. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you again for staying at the Courtyard Williamsburg Busch Gardens Area and we hope you choose to stay with us again whenever your travel needs bring you back to Williamsburg.
5 out of 5
Recommended
for Couples
by Michaelfrom ayden

awesome getaway

Posted Oct 27, 2014 on Hotels.com
Very quiet. Its tucked in a little back corner off the main hwy. Very close to busch gardens. Very nice rooms with plenty of space. We will be staying again.
4 out of 5
Recommended
for Overnight Stay Before Destination
by wade wilsonfrom Carlisle, PA

Wonderful Hotel Experience // WOULD RETURN AGAIN

Posted Oct 22, 2014 on Hotels.com
This was my first stay at the Courtyard by Mariott. The room was extremely clean and the price was affordable. The bathroom was spotless. I would definitely stay at this hotel again. My check in/out procedure was the most simplest, hassle free experience that I've had at a hotel.
Comment from Hotel Management
Nov 7, 2014 by Todd, Hotel Management
Dear Mr. Wilson, Thank you for staying with us at the newly renovated Williamsburg Courtyard by Marriott. We appreciate your feedback and are glad that you enjoyed your stay. We do our very best to provide a clean and comfortable lodging experience for all of our guests...thank you for noticing. Also, as with all Courtyard by Marriott hotels, we do have a Bistro which is open for breakfast and dinner and includes Starbucks products and a full bar. Thank you again for staying with us! We hope to see you in the near future.
5 out of 5
Recommended
for Business Travelers
by Christinefrom Columbia, South Carolina (SC)

Better than anticipated--would definitely revisit

Posted Oct 22, 2014 on Hotels.com
The room was actually much cleaner and nicer than I had anticipated for the low cost. The ONLY negative, and it is a small one, is that only coffee, and no tea, was provided in the room. I might have been able to ask for some teabags, but I didn't bother. I just don't drink coffee. The front desk staff was very friendly, courteous and efficient--noteworthy, since that is not always the case nowadays.
4 out of 5
Recommended
for Families
by Christinafrom Bristow, VA

Thumbs up!

Posted Oct 22, 2014 on Hotels.com
This hotel is newly renovated. Our room was clean and bright, and the staff was friendly and helpful. It felt posh for the price. It was quiet and we got a good night's sleep. Our family enjoyed it and the kids especially liked the indoor/outdoor pool. I'd stay there again anytime.
Comment from Hotel Management
Nov 7, 2014 by Todd, Hotel Management
Dear Christina, Thank you for staying with us at the newly renovated Williamsburg Courtyard by Marriott. We appreciate your feedback and are glad that you enjoyed your stay. Yes, our indoor/outdoor is quite inviting and a great amenity for our guests and our new beds are quite comfortable. Thank you again for staying with us! We hope to see you in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel about 5 minutes from bush gardens

Posted Oct 18, 2014
Pros: Everything!
Cons: Absolutely nothing
Very friendly staff. The lady at the front office also gave us a coupon for a percentage off a day at bush gardens. I will definitely be staying here again.
Comment from Hotel Management
Nov 6, 2014 by Todd, Hotel Management
Dear Anonymous, Thank you for staying with us at the newly renovated Williamsburg Courtyard by Marriott. We appreciate your feedback and are glad that you enjoyed your stay. We are thrilled to hear that our staff was able to make your stay more enjoyable. We have worked hard to attract, train and retain a thoroughly engaged staff that enjoys taking care of our guests needs. We understand that taking care of our associates is as important as taking care of our guests. Thank you again for staying with us! We hope to see you in the near future.
1 out of 5
Recommended
for Business Travelers
by Toddfrom Silver Spring, MD

Avoid this hotel

Posted Oct 17, 2014 on Hotels.com
The general manager was very brusque. I had spoken to Hotels.com that I had a medical condition which is triggered by mold. The room was to have had 2 queen size beds. The two beds were full size and lumpy and the air quality in the room after a half hour started to make me feel ill. The GM was utterly uncooperative and said that I could do what I wanted but he would not give me my money back. He also insisted the beds were Queen size which was not true. Hotels.com customer service was amazing in getting me into a LEED certified hotel and reimbursing me my charges.
Comment from Hotel Management
Nov 7, 2014 by Todd, Hotel Management
Dear Todd, I have read your comment on Exedia and feel you may have mistaken our hotel for another. We are a newly renovated hotel with no mold or mildew issues. Marrriott takes great pride in providing top quality accomadations free of issues of this sort. Also, our hotel does have rooms with proper queen size beds and king size beds all of which are brand new.
4 out of 5
Recommended
for Shopping
by A verified traveler

This traveler left a rating score only Posted Oct 15, 2014 on Hotels.com
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Oct 8, 2014 on Hotels.com
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

This traveler left a rating score only Posted Oct 7, 2014 on Hotels.com