Ratings based on 1,258 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Room was clean

Posted Jul 22, 2015
The resort staff was very pleasant and helpful. The walls and floors are very thin, we could hear every footstep above us and all of the televisions below. The beds are very comfortable although I cannot say the same about the living room furniture. Overall a good place to stay but I would probably seek other options when I return to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Drexel Hill, Pa

Nice hotel, clean, roomy and close to all the fun

Posted Jul 12, 2015
Most of everything was great, everyone was polite and helpful when needed.The rooms were spacious and clean. The amendities were great and in very close walking distance! The internet service however was horrible. Worst of all was being told that we were "required" to attend a meeting and insisted on setting us up for a time first at 1:30 and stating that I could still make it to bush gardens since they were open until 10pm, try telling that to a 12 and 15yr old. This was after a brutal 6+hr drive! Did sit thru their 2hr + sales speech at 8:30am, thank goodness for the discount on tickets as a gift for being required to attend.
5 out of 5
Recommended
for Everyone
by A verified traveler from d.c

Nice and secluded

Posted Jul 12, 2015
All was good...except the $100 money hold.. Which after a week ..I still don't have my money back and had no prior knowledge of this hold..thru their site or Expedia who I booked thru
4 out of 5
Recommended
for Everyone
by A verified traveler from baltimore, Md.

enjoyable

Posted Jul 9, 2015
Pros: room were nice size
Cons: bathroom cabinets needs upgrading. jetted tube would be a nice addition
Location: a little out the way but location ok
pleasant time used the room to relax. traveled around the area and visit a amusement park.
3 out of 5
by A verified traveler

Nice resort but some of the staff wasn't as nice

Posted Jul 5, 2015
Beautiful grounds but some of the front desk staff wasn't pleasant. The fitness machines were mostly out of order. Most of the outlets didn't work. The master bathroom had a jet setters switch with no jet setters in the tub. Great space for a big family and peaceful
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous!!! We will be back!

Posted Jul 2, 2015
We loved our stay at Greensprings!! Clean, friendly and fabulous!! We will be back.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sarasota florida

Beautiful place.

Posted Jun 29, 2015
Loved the beautifully furnished two bedroom two bath with a hot tub condo. Nice pool and miniature golf areas. Close to Williamsburg.
5 out of 5
Recommended
for Everyone
by A verified traveler from virginia

Perfect!

Posted Jun 26, 2015
Love love love Green Springs Resort. Our 3rd visit! It's home away from home.
2 out of 5
by A verified traveler

Posted Jun 24, 2015
We had a basement unit. Many problems with electric, plumbing, etc. Room decor was old and outdated. Big stain on the carpet and entrance hall was dirty. Beds were not comfortable.
Comment from Hotel Management
Jun 30, 2015 by Diamond Resorts, Hotel Management
It is with deep regret and sadness to read that your most recent stay here at Greensprings Vacation Resort did not meet your expectations. We always strive to deliver exceptional hospitality and offer quality accommodations to each guest, owner, or member that stays with us, and it is very concerning to us that we did not meet these expectations for your recent stay. We will make sure to bring your concerns about your room to our Housekeeping team, to make sure this doesn’t happen again in the future. If you are willing to give us another chance, we are extremely confident that your next stay will be much more enjoyable and even exceed your expectations. Your business with us is sincerely appreciated and we wish you the best on all your future travels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
Pros: The room and grounds are beautiful
Cons: Need access to upper floors by elevator. 3 levels and have to use stairs to stay on the upper levels.
Great stay, Love the pool. Staff were friendly and helpful.