Ratings based on 433 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne, Australia

Lovely resort surrounded by history.

Posted Jan 18, 2015
What a beautiful place to stay, especially being winter with almost no one else around. Only quibble is no fridge in room.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jan 3, 2015
A wonderful weekend with a great view. Great service, very friendly staff, beautiful location.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice but depends

Posted Dec 23, 2014
The overall experience of the hotel was nice. The problem was that I meant to book a suite. Immediately when I realized this, I tried to upgrade to the Suite I originally meant to select but the hotel charges a significant fee to upgrade. It was disappointing. Yet, we thought the room we booked would still be okay. Well, the room was significantly small and not comfortable at all. The television was not working properly and overall it was not the best experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2014
Resort hotel with outstanding amenities close to cultural/historical attractions. Beautiful setting along the James River.
5 out of 5
Recommended
for Everyone
by A verified traveler

Christmas Twon

Posted Dec 15, 2014
Pros: Everything
Cons: Shuttle could run a little more often especially when closing time-had a long wait-a lot of people and I little shuttle
Location: Busch Gardens
Wonderful hotel with delicious brunch. Ran a shuttle to and from Busch Gardens which was convenient
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Glen Allen, VA

Wonderful Facility

Posted Dec 15, 2014
Great stay! Comfortable rooms! Highly recommended!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom pb

Kingsmill

Posted Dec 11, 2014
Awesome place to stay. I would highly recommend this resort. Chck in staff was very helpful on selecting restaurants and shopping.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Richmond Virginia

Posted Dec 9, 2014
the staff was excellent. The room was clean. Fantastic views of the water. I had somebody walked in to our room from the connecting room next door. The shower head wasn't office. The staff was receptive to my insurance.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Manassas , Va

Very nice hotel close to Busch gardens.

Posted Dec 1, 2014
Great experience and will visit again. Good for the whole family!
5 out of 5
Recommended
for Everyone
by A verified traveler

First class

Posted Nov 26, 2014
Pros: Fitness center was top notch and staff was very helpful
Wonderful resort, staff was friendly and nice. Maintenance helped me fix a flat tire.