Ratings based on 332 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom VIRGINIA

very accommodating staff.

Posted Feb 2, 2015
Pros: Excellent location, indoor pool, nice breakfast.
Cons: Freshly pressed pillow cases!
Location: Colonial Williamsburg at the doorstep
Staff was very nice to my teenagers, who wanted a "snack" from the breakfast room at 9 p.m. A better-than-expected breakfast, which included a waffle machine, sausage and eggs. The room did not look very fresh--pillow were creased which made me wonder if the sheets had been changed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pa.

Very nice - would stay here again.

Posted Jan 7, 2015
Pros: See above. Staff said "hi" and acknowledged you.
Cons: Maybe have something other then an egg & sausage for breakfast everyday (i.e. bacon/scrambled eggs one day?).
Location: Was great - close to Colonial Williamsburg. Can go east to Busch Gardens, etc.
Very nice staff and hotel. The only problem we had was someone trying to enter their room at 11:30 PM one night and unable to do so. There was repeated banging of the door and then approx 5" later, more banging of the door - apparently the manager trying to open the door the second time. The location is excellent for Colonial Williamsburg, although there is a train not too far away. The room and overall hotel was clean. The fitness center was adequate. The pool was nice, however we did not get to use it. There are several places to eat within walking distance. Breakast at the hotel was nice - waffles, sausage, eggs, bagels, cereal, etc.
5 out of 5
Recommended
for Families
by Lynfrom NC

Great location, good value.

Posted Nov 18, 2014 on Hotels.com
The decor was lovely and the location was incredibly convenient. We felt very safe and comfortable, and the pool was a plus (it lights up at night!). The breakfast was fine - there was plenty of food available, and it was served hot. (After 3 days, though, we were ready for a change.) Thanks for making our first trip to Williamsburg such a great one!
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Nov 7, 2014 on Hotels.com
5 out of 5
Recommended
for Couples
by Alexfrom Beckley wv

Sweet

Posted Nov 6, 2014 on Hotels.com
The room was clean nice and a good price i would recommend anybody to stay there
4 out of 5
Recommended
for Families
by A verified traveler

Small Bathroom

Posted Oct 26, 2014 on Hotels.com
The hotel room was clean, but small, the bathroom very small and the shower faucet was leaking a steady stream.
4 out of 5
Recommended
for Couples
by Ellenfrom Rockville, MD

Matter of fact.

Posted Oct 23, 2014 on Hotels.com
One night stay. Parking good. Felt safe. Room clean. Bed comfy. Front staff friendly. Breakfast fine. Price good.
1 out of 5
Recommended
for Families
by Sherryfrom Virginia

Maid service

Posted Oct 21, 2014 on Hotels.com
No maid service. Complained that evening and next morning and was told management would call...still waiting. Air condition poor.
3 out of 5
Recommended
for Families
by Nicole

This traveler left a rating score only Posted Oct 14, 2014 on Hotels.com
4 out of 5
Recommended
for Couples
by Matthew

This traveler left a rating score only Posted Oct 7, 2014 on Hotels.com