Ratings based on 3,607 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.3 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with well lit streets

Posted Jul 28, 2015
Stayed here two nights. Nice area and grounds for walking experience.
3 out of 5
by A verified traveler from indiana

not what you think it is

Posted Jul 27, 2015
Pros: not much
Cons: be up front with info
On checking in i found out this was a timeshare offered room and you had to go to a presentation where the word NO is not in their vocabulary. would not recommend this to anyone...
4 out of 5
Recommended
for Everyone
by A verified traveler from Luray, Va

Will stay again!

Posted Jul 27, 2015
Pros: Everything!
Cons: Nothing!
Location: We went to Busch Gardens and Water Country!
From the moment we arrived until we left, there is not one negative thing I can say about our stay! The staff went above and beyond and the resort is beautiful to say the least! If you have a family that needs a place to stay be sure to give this place a try! You certainly get more for your money here! I actually said to my family that I could come here just to stay for a while and have nothing else to do because they offer so much on site! Check this place out because you will not be sorry you did!
2 out of 5
by A verified traveler from Philadelphia

Old rooms in desperate need of upgrade and repair

Posted Jul 27, 2015
Pros: Like I said pool staff and area
Cons: Rooms
Location: Good location near williamsburg, jamestown, yorktown, bushgardens, water park and outlets
We asked when we booked room to be by pool and crib and high chair for my grandson. Well not by pool which a nice person at counter fixed for us. Had to ask for crib and chair. Well got chair and pack and play. Wife called down to front desk about master not having tv. Well they had repair man come to room and say he could fix it. Then front desk called and said he was wrong and maybe they could give us another vcr and we could buy movies. Asked for manager and was told this lady the head of resorts in area and would help. She got on phone and said it is what it is. And we were not getting anymore. And that they would not and do not give out discounts. My wife told her she was not and did not ask for discount and just wanted room fix or taken care of. We have been to alot of these resorts. And this one is poor compared to all the other ones we have been to. The rooms were not as clean as they usally are. Furniture old and banged up. Rug had iron burn in it and stains. Microwave cracked. Not full cable in room. Tv in one room was old small tube zenith. Room had gueen. The room with king (master ?) Had no tv. Windows had seals broke on them, foggy. Cracks in ceiling. Etc. Pool area nice and people that work in this area great. Services for room not good. Towels you have to wash yourself, one starter kit for room. Room service comes once a week and you have to call and schedule. Well managers need to work on how they treat guests and resort needs to focus on room updates.
4 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore

My stay

Posted Jul 25, 2015
The room was nice and clean.I thought there would be 2 showers because I booked for 5 people.In our previous stay in the newer section there were 2.A TV is needed in the second bedroom.I plan to stay there in the future.For me it is a good location
5 out of 5
Recommended
for Everyone
by A verified traveler from elkton maryland

Posted Jul 24, 2015
Enjoyed the pool. Disappointed that the shops in the area closed so early. Would have liked to go out for a late dinner and walk around the shops
5 out of 5
Recommended
for Everyone
by A verified traveler from PA

Great place for a family get away!

Posted Jul 23, 2015
Pros: How updated, clean and comforts of home!
Cons: Heavy pressure on attending the "meeting" for vacation sales was annoying.
Location: Busch Gardens, VA beach, Luray Caverns and Water Country USA.
Beautiful accommodations. The 2 bedroom unit was perfect for all of us plus we had 2 bathrooms! Our son was able to bring along a friend so this worked out beautifully. Pool within walking distance. Close to Busch Gardens, historic Williamsburg and great restaurants.
5 out of 5
Recommended
for Families
by A verified traveler

Will definitely stay again.

Posted Jul 22, 2015
Convenient location, nice rooms, clean. Lot's of free extras (mini golf). Spacious, quiet room. Excellent value and no oversell to buy a time share.
5 out of 5
Recommended
for Everyone
by A verified traveler from Valley Stream, NY

Very nice

Posted Jul 22, 2015
Had a wonderful time my kids loved the grounds. We liked the free mini golf. The indoor and outdoor pools were very nice. The convenience of the washer and dryer excellent.
4 out of 5
Recommended
for Families
by A verified traveler from New Jersey

Reasonably Price Getaway

Posted Jul 21, 2015
Pros: Quiet, quaint, and reasonably clean. Plenty of room in the 2 bedroom unit for a large family. Very nice landscaping.
Cons: Better control of the wild geese (dirt), More parking spaces.
Location: Shopping at designer outlets, A large shopping center a few miles away, and many options for dining
This was a nicely priced resort/condo near shopping and historic areas. We have been here before and it has improved over the last few years. (since Diamond has taken over.