Hi Roy, We're truly sorry to hear about your disappointing experience with cleanliness during your stay. Providing a clean and comfortable environment for our guests is of utmost importance to us, and we apologize for falling short of this standard. Your feedback is invaluable, and we take it seriously. We understand your concerns and appreciate you bringing them to our attention. We hope you'll consider giving us another chance to provide you with the exceptional experience you deserve. Thank you for your feedback.

Hi Carlyn, We're deeply sorry to hear about your disappointing experience during your recent stay. It's disheartening to learn that the room location and view did not meet your expectations and that you encountered challenges with the staff. We understand the importance of a comfortable and pleasant stay, especially when traveling with a young child, and we apologize for falling short of providing that for you. Your feedback is taken seriously, and we will address these concerns internally to ensure improvements are made. We apologize for any inconvenience caused and hope to have the opportunity to regain your trust in the future. Thank you for bringing these issues to our attention.

Hi Loren, Thank you for visiting us at the Westgate Historic Williamsburg Resort. We are disappointed to see you did not have the exceptional vacation experience we strive to provide all our visitors. We hope to have another opportunity to welcome you in the future to not only meet but exceed all your expectations.Best Wishes,Social Media Support

Hi JessicaThank you for taking the time to rate your visit. We would have loved to know more as we genuinely care about our guests' experience. We hope we will get the chance to make your next stay much better. Kind regards,Social media support

Hi Devyn,We sincerely apologize for the inconvenience and frustration you experienced with your room reservation and our team's lack of proper communication. Providing our guests with the accommodations they expect and deserve is of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard. We apologize for the rudeness our front desk staff displayed during your interaction. This unacceptable behavior does not reflect the level of service and professionalism we strive to provide to our guests. We appreciate your understanding and hope to have the opportunity to regain your trust. We welcome you back in the future for a much-improved experience. Kind regards,Social media support

Hi Richard,We're delighted to hear that convenience and quietness were the keys to your satisfaction during your stay with us. Providing a peaceful and convenient environment for our guests is a top priority, and we're thrilled that we could meet your expectations in these areas. Your comfort and satisfaction are important to us, and we're glad that we could contribute to a positive experience during your time with us. We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future!Kind regards,Social media support

Hi Aron, We are sorry to see from your rating that you did not enjoy your experience with us. While we do not know why, we hope to have another opportunity to impress you in the future at the Westgate Historic Williamsburg resort.Best Wishes,Social Media Support

Hi Stacey, We appreciate your 5-star rating very much. We hope to see you again very soon for a relaxing stay at the Westgate Historic Williamsburg Resort!Best Wishes,Social Media Support

Hi SIF, Thank you for sharing your thoughts! We're delighted to hear that you had a positive experience with our friendly staff, easy check-in/out process, clean rooms, comfortable beds, and good water pressure in the shower. Your feedback about the thin walls is noted, and we appreciate your valuable input. We hope to welcome you back for another enjoyable stay in the future!Kind Regards

Hi David, Thank you for your feedback, and we're pleased to hear that you had an overall positive experience. We apologize for any inconvenience regarding the water temperature in the bathroom during the winter. We will certainly look into this issue to ensure a more comfortable stay for our future guests. Your input is valuable, and we appreciate your visit.Kind Regards, Social Media Support

Hi, We are so grateful for your 5-star review. We are so delighted to know that you enjoyed every aspect of the Westgate Historic Williamsburg Resort! We can’t wait to welcome you back soon for another dream vacation. Best Wishes,Social Media Support

Hi LeAndra, Thank you very much for your rating on the Westgate Historic Williamsburg Resort. We are glad you had a terrific stay, and we invite you to visit us again soon. Best Wishes,Social Media Support

Hi Mary, We appreciate your 5-star rating very much. We hope to see you again very soon for a relaxing stay at the Westgate Historic Williamsburg Resort!Best Wishes,Social Media Support

Hi Crystal, Thank you for your rating on the Westgate Historic Williamsburg Resort! We are glad to see your stay was excellent and we invite you to visit us again in the future. Best Wishes,Social Media Support

Hi Jason, Thanks for visiting the Westgate Historic Williamsburg Resort! We are so glad you had an incredible stay, and we look forward to hosting you again in the future. Best Wishes,Social Media Support

Hi Lateefah, Thank you for your 5-star rating on the Westgate Historic Williamsburg Resort. We are thrilled to know you enjoyed a fantastic stay. We would love another opportunity to host you again. Best Wishes,Social Media Support

Hi Klarita, We are beyond delighted to see you gave us a 5-star rating. We can't wait to welcome you back to the Westgate Historic Williamsburg Resort!Best Wishes,Social Media Support

Hi Christine, Thank you for choosing our property for your yearly getaway, and we sincerely apologize for the disappointment you experienced during your stay.We understand the importance of your reservation and the specific amenities you were expecting, such as the jetted tub, which was not provided as advertised. We also regret that the room you received did not meet your expectations, and we apologize for any inconvenience caused. Your satisfaction is our priority, and we would appreciate the opportunity to make it up to you on a future visit. Kind Regards, Social Media Support

Hi Kathleen, We're grateful for your support. Thank you for visiting us and we look forward to welcoming you again soon.Kind Regards

Hi Tamera, We're delighted to have met your expectations. We are glad you enjoyed your stay at our resort. We hope to get the chance to welcome you again for another incredible time at Westgate Resorts.Kind Regards

Hi Amarette, Thank you for staying at the Westgate Historic Williamsburg Resort! We're glad to see you enjoyed some aspects of your stay. We appreciate your feedback as it helps us to improve, we hope to see you for a future stay that not only meets but exceeds all your expectations!Best Wishes,Social Media Support