Ratings based on 30 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler from Richmond, Virginia

Watch out for your bill

Posted Sep 8, 2014
Pros: Location, nice rooms, nice bar.
Cons: See above
Location: Historical Williamsburg
So we had a pleasant time at the Williamsburg Lodge - two issues - 1 the spa overcharged my girlfriend for a full hour spa treatment and gave her less than then hour. When mentioned to the manager she did give a rebate on the spa treatment and then at checkout they were very prompt to place a gruitutity on the bill without even asking. 2 at checkout the fron desk added additional charges ie taxes to the bill even though we prepaid with Expedia. Otherwise great place and good service just watch for hidden charges.
4 out of 5
by A verified traveler from Charleston, SC

Luxury price, but not a luxury hotel

Posted Aug 19, 2014
Pros: Location was good.
For the price I expected more. The rooms were nice, but a bit hard to locate ( a bit of a rabbit's warren). The furnishings were a bit austere (I guess in keeping with the colonial theme). The hotel staff was fine but the hotel didn't provide basic amenities. No q-tips, no make-up removers, not even any spare phone charges. They could take pointers from Ritz Carlton or Four Seasons if they want to be a 4-star hotel.......
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2014
Overall, good experience. Have stayed there before and have been pleased. The room was not quite as clean as it should have been...just a few things missed with the vaccuum.
5 out of 5
Recommended
for Everyone
by lisa from va

Excellent location!

Posted Jun 16, 2014
Excellent location. Across the street from the historic area.
4 out of 5
Recommended
for Everyone
by JEF from San Juan, PR

Not really an antique experience

Posted Apr 13, 2014
Most rooms are on a modern structure adjacent to the authentic building. A little disappointing
2 out of 5
by A verified traveler

Sadly this place has gone downhill...

Posted Dec 18, 2013
Pros: location is great.
Location: Colonial Williamsburg
We've stayed here 3 years in a row during the Christmas season. First 2 years were excellent. This year: no one to help with the luggage upon arrival; valet parking difficult; room safe locked; they struggled to fix it and ultimately had to drill through the safe for 20 minutes at 9 pm at night. In the restaurant, staff brought wrong wine and then charged us for an extra person on the buffet; didn't refill the coffee in the room coffee maker. These are just the highlights..... Past years seemed like a 5 star hotel. It was pleasant to stay there and you felt well cared for. This time, the shortcomings just kept piling one on top of the other. It was sadly amusing to watch. And it is NOT an inexpensive place to stay...
5 out of 5
Recommended
for Everyone
by brewcitytech from Wisconsin

Excellent Historic Williamsburg stop

Posted Aug 27, 2013
Cons: I only had a choice of a queen bed. It would be nice if they offered a king option. Also the bathrooms could use updating.
The hotel is very close to the historic Williamsburg. You can walk to everything. The restarurant is excellent. Wonderful breakfast buffet to get the day started. The hotel had parking which eliminates worries about your car. You are located so it is easy to go from there to Jamestown or Yorktown to see all the major stops.
5 out of 5
Recommended
for Everyone
by vicky from Lancashire, UK

Fab location!

Posted Aug 19, 2013
Pros: as above
Cons: nothing
Location: great
so ideally placed, staff very efficient and welcoming, shuttle bus fab
4 out of 5
Recommended
for Families
by Margie from UK

Great location for Colonial Williamsburg

Posted Aug 9, 2013
Pros: Location, space, nice feel
Location: Could not be better placed for exploring Colonial Williamsburg and surrounding areas
Nice hotel in a great location, but service could have been better - nothing bad, just not as good as one would expect. Nice facilities throughout with a nice informal bar / games room. Swimming pools and spa very nice also.
5 out of 5
Recommended
for Families
by A verified traveler

Great hotel

Posted Jul 11, 2013
Pros: Staff, service and location
Cons: Pool is across the street which wasnt good. the condition of the pool and gym was great
Great location can walk to everything and come back to the room for lunch.