Ratings based on 170 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
76% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from H

Nice clean hotel. Great breakfast!

Posted Aug 25, 2014
We only stayed one night this time but we've stayed here before, and we are staying here again in a couple of weeks. Very close to Lycoming college and Lots of places to eat!! Clean rooms and bathroom. Refrigerator and coffee maker in the room. Nice TV also. Air conditioner worked great.
2 out of 5
by A verified traveler from Texas

Posted Aug 9, 2014
Pros: The rooms were clean, decent breakfast, nice staff.
Cons: Soundproofing. Could hear everything!! Paper thin walls. Also, PLEASE make sure you follow through w/ what you tell your guests that you'll do.
Location: Not a whole lot in Williamsport, but we did enjoy walking through downtown and taking the Hiawatha paddle boat. We were in to see family.
We drove in from Texas to Williamsport. We check in & we were bounced around 4 different rooms. Room #1 the bolt didn't lock. Room #2 the key wouldn't work. Room #3 housekeeping wasn't finished with. Room #4 the toilet wouldn't flush. We had to go to the front desk to get towels & toilet paper since housekeeping took all of our towels and left us empty rolls of toilet paper after cleaning. And when we came back to our room that same evening(after being left no toilet paper), our room smelled of cigarettes. We don't smoke. It could have been from someone smoking outside our room and coming in through the a/c, I don't know. The girl at the front desk on day 1 tells us she will give us a discount for our troubles. Another girl 2 days later tells us we will not get a discount because we paid in advance, but she would give us a voucher. The day we check out the guy at the front desk tells us we have no voucher waiting for us and they would email it to us. We're back in Texas, 2 days later, no voucher, no discount, no refund, nothing for our troubles. And if we do receive a voucher at some point, I hope it can be used at ANY Best Western, because we rarely visit Williamsport, so a voucher for the Williamsport hotel would be useless to us. They're breakfast was decent & the staff was nice, but our overall experience was not worth recommending this hotel to anyone in the future. Mistakes happen, but completely blowing off the guest after your mistake, isn't acceptable.
3 out of 5
by A verified traveler from California

Not clean

Posted Jul 17, 2014
Location: There are many good places to eat and within walking distance.
I came into the room and the carpet was wet because someone either spilled something or they just cleaned it so I could latterly se the stains. They could've given me a different room and leave that one to dry for a bit.
3 out of 5
by A verified traveler from Ontario, Canada

Good price, but you get what you pay for.

Posted Jul 14, 2014
Pros: The TGI Fridays restaurant right next to the hotel was very convenient. The room and linens were clean. The rates were very reasonable.
Cons: The room was a bit small. The coffee maker (not that we used it) was in the bathroom and so was the only closet in the room.
Location: Mostly fast food restaurants nearby, but some sit-in restaurants as well. Not the best neighbourhood in town.
Of the hotels in the local area we chose this hotel because we trust in the Best Western name to give us a comfortable room for a reasonable price. I would say they delivered on that at this location. That being said: there was a lot a guests staying at the hotel in neighbouring rooms that made us think twice about staying at this location again. Firstly, the hotel isn't in the most desirable part of town. Secondly, there were a number of guests that were doing construction work and staying there during the week (I would assume) and they were sitting out in front of their rooms drinking cheap beer and grilling on camp stoves. Not the most inviting thing to see when you pull in. We were afraid that our vehicles would be a target for the other guests at the hotel; yes they were that questionable. The alarm on my vehicle went off twice during the first night we were there, so I guess I'm glad I had an alarm on it because clearly somebody was touching something that didn't belong to them. Again, a testament to the neighbourhood this hotel is located in and the guests it attracts.
5 out of 5
for Everyone
by A verified traveler from L.A.

Posted Jun 28, 2014
Pros: Well appointed
Cons: Raise or cover the coat hook on the bathroom door (handicapped room) . My wife got a nasty gash on her arm from it. Another dismissal from front desk.
The hotel itself was nice. The one thing that was amiss was the room was not inspected after cleaning as I found an open condom wrapper next to the bed. Upon checkout I discussed this with the front desk and because the room was booked by Expedia the incident was swept under the rug. They took my phone number and E-mail address and to date I have not heard from anyone. Guess Best Western thought Expedia was responsible for room cleaniness.
5 out of 5
for Everyone
by Mick from NH

Had a family baby shower and drove from NH.

Posted Jun 10, 2014
Pros: Everything and the fact that our family surprised us and pre paid for our stay....
Cons: Was totally satisfied.
Location: Great location for our needs. We had a baby shower in Lewisville so didn't get to do to much sight seeing, next time.
Drove from NH to Williamsport. The hotel was excellent, great breakfast and very clean room and grounds. I would stay again. Have family in Williamsport and the baby shower was in Lewisville, great location. And the fact that TGI Fridays is right there which they offer 10% if your a guest at the hotel.
5 out of 5
for Everyone
by courtney from PA

Nice hotel great convenient location

Posted Jun 9, 2014
I really enjoyed the hotel. Everything was nice and it was convienently located next to a bunch of shops and resturaunts. It was easy to find and accessible to everyone. The staff was friendly. The rooms were very nice and clean. Would defiantly recommend to anyone and will be returning again if needed.
4 out of 5
for Everyone
by A verified traveler

Nice motel.....motel

Posted Jun 8, 2014
Pros: Lovely beakfast area!
Cons: Should be advertised as a motel....not an Inn!
Location: Just passed through.
This is a nice motel.....not a hotel! Very clean and well manicured but not what I was expecting!
4 out of 5
by mariela vidrascu

Posted May 24, 2014 on Hotels.com
It was a nice stop for one night.
4 out of 5
for Everyone
by A verified traveler


Posted May 21, 2014
Pros: Good free coffee
Cons: mattresses could be replaced
Nice hotel and very friendly staff. They accommodated us with our needs with no problems. The internet worked great