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It was a nice location. We notice in the rooms the size of trash can . They are to small . Because have drinks or left overs from a restaurant the box fills the trash cans.
We were very disappointed. Our granddaughter was with us. She came with the intention of lots of pool time. The pool was FREEZING. she could only stay in for a few minutes. Then to make things worse, the HOT TUB was only a WARM TUB. The temperature was only in the low eighties on Sunday afternoon, and on Monday morning the temperature was still only WARM. The use of the pool and hot tub was the MAIN reason we chose this hotel. It won’t happen again. It’s time to find another hotel with better ammenities.
Staff were wonderful, unfortunately the pool was closed.
After an 8 hour drive, I was looking forward to a swim. (...also the reason we selected the hotel)
kenneth
Stayed 1 night in Jan 2024
10/10 Excellent
Robert, Albrightsville
Traveled with group, Traveled with partner
Jan 1, 2024
Great location for everything from shopping, foodies, business and culture
Staff are some of the best hospitality Pros I have experienced
I travel north lots
This Hampton will be my new stop every time i cone hom3
Gerard
Stayed 1 night in Dec 2023
6/10 Okay
stephanie
Traveled with family
Dec 23, 2023
Liked: Cleanliness, staff & service, amenities
Breakfast was good. TV had no signal in our room. Maintenance came quick with no luck. We were offered to switch rooms or reward points. We switched rooms. The pool was closed.
Tv sucked, beds noisy, no bar and restaurant but internet said there was
Michele
Stayed 1 night in Dec 2023
10/10 Excellent
Kathleen
Traveled with partner
Nov 25, 2023
Location
Kathleen
Stayed 2 nights in Nov 2023
2/10 Terrible
Russell, Allentown
Nov 1, 2023
First off I arrived at the hotel was told I could not register as computer system was down, I was not able to get a card to room. So I hung around lobby and sat in my car for some time 3 hrs or so. I was told that I would not be charged anything. The woman behind the desk called the holiday inn right next to Hampton inn as I was able to get a room for the night there. As of now I don’t know if the computer system was back up 24 hrs later.
Nice property, clean, friendly staff, good breakfast. Will stay here again.
Anne
Stayed 1 night in Sep 2023
2/10 Terrible
Verified traveler
Traveled with group
Sep 11, 2023
Liked: Staff & service
Disliked: Cleanliness
No go
Slug on the wall of hotel room. The shower was handicapped which is fine but it sprayed water everywhere and soaked the bathroom floor no matter which way we turned the shower head. Pool was gross. Big globs of hair and fuzz
great complimentary breakfast options. staff was peronable and their hospitality was magnificent. short walk for shopping, dining, historic district, and nightlife.
pool was cloudy but seemed clean
Nathan
Stayed 3 nights in Sep 2023
6/10 Okay
ROBERT
Traveled with partner
Sep 4, 2023
Disliked: Staff & service
Desk staff should work more on their people skills. breakfast was great.
The service was not good as there is no room service and there was not enough towels and wash cloths available upon request. The breakfast lady working in the AM on Wednesday to Friday was rude and not friendly. Just overall disappointing. The fridge had ice sheets covering the entire fridge so my drinks couldnt be placed in the fridge.
We had an amazing stay. With 4 kids it’s never easy finding a comfortable room, we got a 1 bedroom suite and we loved it. The rooms are large and spacious. They have a nice pool/hot tub and a nice outdoor seating area The staff was great too, would definitely go back.
Updated property, friendly staff, indoor pool and hot tub! If you stay for July 4th, you’ll literally have front row seats to the Williamsport fireworks!