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Reviews of Motel 6 Montoursville, PA

2 out of 5
Motel 6 Montoursville, PA
2815 Old Montoursville Road, Montoursville, PA

Reviews

6.8
Rating 10 - Excellent. 106 out of 462 reviews" "
Rating 8 - Good. 123 out of 462 reviews" "
Rating 6 - Okay. 109 out of 462 reviews" "
Rating 4 - Poor. 61 out of 462 reviews" "
Rating 2 - Terrible. 63 out of 462 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kai

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Checked in with Paul. He was very pleasant and helpful. I appreciate that. The motel is a little outdated. But Paul was very accommodating and I have to say that if I were to come out here again that I would consider staying here. Good stuff. Makes all the difference sometimes!
Stayed 1 night in Apr 2024

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
Had a pleasant experience, Paul was extremely polite and checked me in. Had a good sleep. Will come again. 10/10
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Apr 11, 2024
Hi Hamza,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 21, 2024
Hi Shawn,Thank you for positively rating your stay!!Maz K.#Team6

10/10 Excellent

Chasitty

Liked: Cleanliness, staff & service, property conditions & facilities
Check in and check out were fast and easy. King size room was extremely affordable. Room was clean as were sheets and bed. Bathroom was a bit dated, but water was hot, water pressure was great, and tub was clean. Nice quiet area outside the hustle and butsle, yet still only moments from shopping and restaurants. Would absolutely stay here again.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Chasitty,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

6/10 Okay

tammie

Business traveler
Liked: Staff & service
Disliked: Amenities
Stayed 7 nights in Jan 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay @ Motel 6
Staff was wonderful and rooms were exceptionally clean.
Stayed 1 night in Jan 2024
Response from Nancy Y. on Jan 23, 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Ryan

Stayed 2 nights in Dec 2023

6/10 Okay

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Ferdinando

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets were stained and smell and when the fan would start it would start smell like cigarettes or smoke
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 12, 2023
Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon. Cameron A. #Team6

6/10 Okay

Dawn

Traveled with family
Disliked: Cleanliness, amenities
When we arrived are room was on 3rd floor and they had no elevator. Had to carry everything up 3 flights of stairs. The room had dead bugs laying on the floor and stink bugs crawling on the walls. When i went to take a shower i pulled the shower curtain closed and there was a use wash cloth hanging in the curtain.
Stayed 3 nights in Nov 2023
Response from Nancy Y. on Dec 5, 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

6/10 Okay

mike, mansfield

Disliked: Amenities
it wasnt quite kids screamming and crying past 10 pm when sleeping
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hi MikeThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Terrible

Tom

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First the dead bolt which they had a note reminding folks to use was completely missing, it smelled terribly the vent cover was removed and displayed a disgusting layered dirt says it nicely. I did not stay the second night
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Tom,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The hotel was very clean but the lights and phone did not work in my room. It hasno elevator so a person with a disability can't do the stairs. If you wanted a room on the first floor it would cost you more. Overall, everything was fine and I would recommend it.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Rhonda,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

2/10 Terrible

Stephens

Stayed 2 nights in Sep 2023

2/10 Terrible

Stephens

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice people but it’s not clean and the air conditioning and heater didn’t work didn’t even have knobs on it
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 27, 2023
Hi Stephens,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Heroina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Check out was at 11AM but they were calling since 8:00 AM
Stayed 2 nights in Oct 2023
Response from Nancy Y. on Oct 18, 2023
Thank you for positively rating your stay!!Nancy Y.#Team6

2/10 Terrible

Benjamin

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nothing to like about this never go back
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 18, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Glenn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent price!! Very clean.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Oct 18, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

Charles

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was a very old property. Owners were nice But felt we were staying in a low income place. Would not recommend to others.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Oct 3, 2023
Hi Charles,Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention. It sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and we hope we have opportunity to improve your experience with us. Maz K.#Team6

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Never Again
Worst hotel experience of my life. Check-in was sketchy... counter guy took detailed pictures of the front and back of my driver's license. Never had that happen anywhere! Last room in town so we had to get a smoking room that wreaked. Probably not updated since the 80s. Bedspread and chair had multiple stains. Would not touch the filthy phone. TV had a box, but it didn't work. Halls and stairway smelled of pot. Strip joint right across the street. Bathroom was so-so with good hot water pressure. Never going back there.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Traveler,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 Okay

Julio

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It ok
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on Oct 3, 2023
Hi Julio,Thanks for your review, we really appreciate the support. Maz K.#Team6

10/10 Excellent

Cynthia L.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travers Buffalo Bills football game
Easy on off from Highway, very easy check in, the front desk clerk was very helpful and friendly. Room was clean and bed was very comfortable. I would definitely recommend this motel to other travelers.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 3, 2023
Hi Cynthia L,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

8/10 Good

Jennifer

Stayed 1 night in Sep 2023

10/10 Excellent

kerin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 1 nite. From check in with Mike to check out... everyone was great. The room was clean they provided everything we needed. Kudos to you Mike.. We will see ya next year
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Sep 13, 2023
Hi Traveler, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

2/10 Terrible

Susan

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a non smoking room for myself, husband, baby, and dog. We arrived 2 hours after check in and get a room wasn’t ready. We were given a smoking room, ashtrays everywhere. It smelled like a bar. Ridiculous. Due to it being little league tournament time I was stuck with this place. Manager knew we wouldn’t like the room, did offer a refund and issued this. However did not solve the problem of needing a room for the night. So we had to inconvenience family and stay with them. I will never even try to come here again.
Response from Nancy Y. on Sep 7, 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

2/10 Terrible

Michael

Stayed 2 nights in Aug 2023

8/10 Good

Roberta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, affordable, friendly staff
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on Aug 29, 2023
Hi Roberta,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 Poor

Paxton

Disliked: Cleanliness, amenities, property conditions & facilities
Smelled horrible walking through the lobby and halls. Worker laying on lobby couch and walking the hallways while on the phone
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Aug 23, 2023
Hi Paxton,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for the occasion
Room was wonderfully clean and reasonably priced given today's economy.
Stayed 1 night in Jul 2023
Response from Nancy Y. on Aug 17, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Richard

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great Stay
The room was very comfortable and clean. Sam was very attentive and personable. We would definitely go back their on our next visit.
Stayed 1 night in Jul 2023

4/10 Poor

Susan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Paid extra for early check in. Room wasnt ready. Commode wouldnt flush properly.
Stayed 1 night in Jul 2023

2/10 Terrible

SASIDHAR REDDY

Stayed 1 night in Jul 2023

4/10 Poor

Bruce

Stayed 1 night in Jul 2023

8/10 Good

Joy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The family was kind and helpful that owned it.
Stayed 1 night in Jun 2023
Response from Nancy Y. on Jul 6, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Alex

Stayed 1 night in Jun 2023

2/10 Terrible

Paula

Disliked: Staff & service
Apparently Expedia did not forward all of my information about my dogs. Instead of a king room they wanted to put us in a double. The explanation was the king room was not a pet room. I had already checked in, so I checked out. We went to Best Western instead. I won't be using Expedia pr staying at Motel 6 again.
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jun 27, 2023
Hi Paula,Thank you for sharing your review. We would like to apologize for the inconvenience or misunderstanding that may have occurred during your recent stay with regard to your reservations issues. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I knew not to expect a 4 star experience. That said, the room (laminate floor) was dirty, the mattress was beyond its useful life, the tub was worn so badly is was black in the corners, the tub faucet wouldn't stop running, the ceiling was falling down above the shower head, the entire facility smelled of smoke, the exhaust fan cover in the bath was falling off and the air conditioner sounded like a jet engine. Staff was pleasant, though. I would not recommend.
Stayed 1 night in May 2023
Response from Nancy Y. on May 23, 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Terrible

Carrie

Disliked: Cleanliness, staff & service, property conditions & facilities
Only stayed here because there were no other hotels available. In need of serious maintenance. The tv was literally falling off the mount on the wall, burn holes in the bed spreads, the toilet was barely bolted in the floor, bathroom had mold on the shower enclosure, ceiling had bubbled from water damage. The entire 2 nights I stayed there it sounded like elephants were running above my room and the smell of marijuana was overwhelming
Stayed 2 nights in May 2023
Response from Nancy Y. on May 23, 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happily stayed here
i stayed here about 6 years ago and stayed away after that because of how noisy it was. on my 1st return visit recently i completely changed my opinion. my room was nicely arranged, the appliances all worked, the place was peaceful and quiet, and everything seemed well-managed. this place leveled up, so it is possible, we aren’t hoping for the impossible. a very comfortable stay and a convenient location to williamsport
Stayed 1 night in May 2023
Response from Nancy Y. on May 23, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Tonya

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived early, owner wanted $25 for 1 hour early check in: is that because visitors from gentlemen's club nearby pay $25/hour? No hairdryer. Very minimal furnishings, but clean, well maintained room.
Stayed 1 night in May 2023
Response from Brand Experience Team on May 16, 2023
Hi Alexander,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2023

2/10 Terrible

Guijiang

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Aircon is old, too much noise.
Stayed 1 night in Apr 2023
Response from Brand Experience Team on May 10, 2023
Hi Guijiang,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

Jacqueline

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Loud and inconsiderate guests, noisy highway, no amenities, no breakfast, no coffee
Stayed 1 night in Apr 2023
Response from Nancy Y. on May 4, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

cristine

Traveled with family
Liked: Staff & service, amenities
We stay when we visit family, born and raised in Montoursville, we are smokers so enjoy smoking room , very simple no extras ! But safe area and convenient
Stayed 1 night in Apr 2023
Response from Nancy Y. on Apr 13, 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Susan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023