BBQ/picnic area

Reviews of TownePlace Suites Williamsport

2.5 out of 5
TownePlace Suites Williamsport
10 W Church St, Williamsport, PA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 342 out of 530 reviews" "
Rating 8 - Good. 138 out of 530 reviews" "
Rating 6 - Okay. 37 out of 530 reviews" "
Rating 4 - Poor. 8 out of 530 reviews" "
Rating 2 - Terrible. 5 out of 530 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Staff very nice and friendly. Was able to check in hours early.
Stayed 1 night in Mar 2024

10/10 Excellent

Erin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need to take the 6 AM bus from Williamsport, this is the perfect place to spend the night before your trip. The staff were courteous and helpful, and the room quiet, clean, and comfortable. One update needed: USB charging ports in the rooms. Otherwise, the hotel is wonderful!
Stayed 1 night in Feb 2024

10/10 Excellent

Cherie

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff very professional, helpful and friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Lilian

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!
Stayed 1 night in Feb 2024

10/10 Excellent

Mariah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how close it is to everything. Lots of shopping/going out to eat very close by
Stayed 1 night in Dec 2023

10/10 Excellent

Tricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Tricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Alfonso

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and a friendly staff.
Stayed 3 nights in Oct 2023

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About the average stay but was definitely comfortable and had sufficient amenities
Stayed 1 night in Oct 2023

10/10 Excellent

REBECCA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THANKS!!
Staff was all Very friendly and they were super nice to my senior citizen dog.
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

James

Stayed 3 nights in Oct 2023

10/10 Excellent

Long

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2023

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

James, Collingwood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet area. Very clean & staff at front desk were amazing. Very friendly.
Stayed 1 night in Aug 2023
Response from Dina Makar on Aug 23, 2023
Thank you so much for staying with us, we really appreciate your feedback

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023
Response from Dina on Aug 23, 2023
Thank you so much for staying with us, we really appreciate your feedback

10/10 Excellent

Shanna

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Jul 2023
Response from Dina Makar on Aug 23, 2023
Tank you so much we really appreciate your feedback

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
The place was nice and the staff was good. Only real complaint was the noise from the person above me. Even just a normal walk across the room was like an elephant overhead. It's surprising there isn't better sound blockage between floors. I was thankful there was only one person there and not a whole family.
Stayed 1 night in Jul 2023
Response from TPS on Aug 23, 2023
We are so sorry that you had this problem. Please if you stay in the future ask to see if we could move you.Thank you for taking the time to give us a review.

10/10 Excellent

TAE

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience!!! Very accommodating!!!
Stayed 2 nights in Jun 2023
Response from Dina Makar on Aug 23, 2023
Thank you so much ,please come and visit us again

10/10 Excellent

Icis

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked how good it smelt when i walked into my room, i loved how we were right on the first floor. very clean.
Stayed 2 nights in Jun 2023
Response from Dina Makar on Aug 23, 2023
Tank you so much we really appreciate your feedback

10/10 Excellent

Lester, Lititz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay, staff was friendly and accommodating. Negative would be.. pillows were not comfortable to me. I usually bring my own but forgot them.
Stayed 1 night in Jun 2023
Response from Dina Makar on Aug 23, 2023
Tank you so much we really appreciate your feedback

10/10 Excellent

amany

Stayed 3 nights in May 2023
Response from Dina Makar on Aug 23, 2023
Tank you so much we really appreciate your feedback

10/10 Excellent

Florence

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful front desk staff, suite was clean, modern, spacious and updated. We walked to a nearby restaurant for dinner that was recommended by the staff and it was delightful.
Stayed 1 night in May 2023
Response from Dina Makar on Aug 23, 2023
Tank you so much we really appreciate your feedback

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
i loved my stay at the Towne place great location to local bussiness's and offers many things to do in the area super clean very nice hotel i cant wait to go back soon
Stayed 1 night in May 2023
Response from Dina Makar on Aug 23, 2023
Tank you so much we really appreciate your feedback

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, clean room, no complaints.
Stayed 5 nights in May 2023

8/10 Good

Stephanie, Mohnton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Accomodated my mother with handicapped parking which was a huge help!
Stayed 2 nights in May 2023
Response from Dina Makar on May 18, 2023
Thank you so much for staying with us, we really appreciate your feedback

10/10 Excellent

janice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room comfy beds
Stayed 1 night in Apr 2023
Response from Dina on Apr 26, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Maria

Traveled with family
Liked: Property conditions & facilities, room comfort
There were dead spiders in the shower
Stayed 1 night in Mar 2023
Response from Dina on Apr 26, 2023
Thank you for choosing to stay at the TownePlace Suites Williamsport and providing your honest feedback, I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this problem from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Good

Carol

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from dina on Feb 28, 2023
Thank you for your feedback,really appreciated

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Dina Makar on Jan 18, 2023
Tank you so much we really appreciate your feedback

10/10 Excellent

Selena

8/10 Good

Javail

10/10 Excellent

Marcie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all very friendly and helpful .
Stayed 1 night in Dec 2022
Response from Dina Makar on Jan 18, 2023
Thank you so much for staying with us , our goal to make our guest happy

10/10 Excellent

Margaret, Corning

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Dec 2022
Response from Dina Makar on Jan 18, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2022
Response from Dina Makar on Jan 18, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Timothy

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Nice convenience of a kitchen and walk in shower. Quiet when using the pool, i was by myself.Any concerns were dealt with immediately. Overall nice place to stay
Response from Dina Makar on Dec 27, 2022
Thank you so much! Please come and visit us again soon!

10/10 Excellent

Dwight

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Response from Dina Makar on Dec 27, 2022
Thank you so much! Please come and visit us again soon!

10/10 Excellent

Tracy

Traveled with family
Liked: Staff & service
Rooms were very nice, clean and more than I expected. Microwave, dishwasher refrigerator, pots pans silverware . Much more than I needed but great amenities. Would definitely stay here again
Stayed 1 night in Dec 2022
Response from Dina Makar on Dec 27, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Dina Makar on Dec 27, 2022
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Siu Y

Stayed 1 night in Nov 2022
Response from Dina Makar on Dec 27, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cedric

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay again but the breakfast was terrible other than that my stay was wonderful
Stayed 2 nights in Nov 2022
Response from Dina Makar on Dec 27, 2022
Thank you so much! Please come and visit us again soon!

10/10 Excellent

Judy, Apex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, very convenient location to highway and stores
Stayed 2 nights in Nov 2022

8/10 Good

Kathleen

Stayed 2 nights in Nov 2022

10/10 Excellent

Barb

Stayed 1 night in Oct 2022
Response from Dina Makar on Nov 1, 2022
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sharon

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Counters, fridge and bathroom were clean but I had to wipe down every single handle on every cabinet and drawer in kitchen, bedroom and bathroom as well as all the cabinet faces. Bed cover also had something stuck to it. Ick.
Stayed 4 nights in Oct 2022
Response from Dina Makar on Dec 27, 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Geoffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Dina Makar on Sep 28, 2022
Thank you so much! Please come and visit us again soon!

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific!
Very helpful desk clerk for our very late arrival.
Stayed 1 night in Aug 2022
Response from Dian makar on Aug 10, 2022
On behalf of the entire hotel team, I want to thank you for sharing about your experience . It is always encouraging to hear positive feedback Please come and visit us again soon!