Restaurant

Reviews of Hawthorn Suites by Wyndham Williston

3 out of 5
Hawthorn Suites by Wyndham Williston
3701 4th Ave West, Williston, ND

Reviews

8.8

Excellent

Rating 10 - Excellent. 158 out of 258 reviews" "
Rating 8 - Good. 69 out of 258 reviews" "
Rating 6 - Okay. 15 out of 258 reviews" "
Rating 4 - Poor. 8 out of 258 reviews" "
Rating 2 - Terrible. 8 out of 258 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great suite with full size fridge, dishwasher, cooktop, convection oven. Lots of variety for continental breakfast items in the attached restaurant/bar which is convenient if you’re wanting a drink and not wanting to drive.
Stayed 2 nights in Apr 2024
Response from Jeannie on Apr 9, 2024
Dear Lori, Thank you for taking the time to share your stay experience with the hotel management and staff. We are pleased that you enjoyed our kitchenettes and breakfast menu. We hope to see you again very soon!

10/10 Excellent

Paul

Good clean place
Stayed 3 nights in Mar 2024
Response from Jeannie on Apr 9, 2024
Hi Paul, Thank you for taking the time to provide your feedback from your stay with us. We are pleased that you found the hotel to be a "good clean place". Thank you for your business and we hope to see you again soon!

10/10 Excellent

Wade

Business traveler
Room was clean. Breakfast available when stated Great bistro on site
Stayed 1 night in Feb 2024
Response from Jeannie on Apr 9, 2024
Hi Wade, We are so grateful that our breakfast was what you expected and that you felt our rooms met your cleanliness expectations. We are thankful your choose us for your accommodation need while in Williston, ND. We hope you will return soon!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Mangement on Sep 18, 2023
Dear Pamela,Thank you for taking the time to rate your stay with us at the Hawthorn Suites by Wyndham in Williston. I'm very happy to see that you enjoyed your time with us. Please rest assured that your feedback is very important to us and goes a long way to ensure every guest that stays with us has the best possible experience. If you're ever in the area again we hope you'll look us up; we'd love to accommodate you!

10/10 Excellent

Brodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Management on Sep 5, 2023
Dear Brodie,Thank you for taking the time to rate your stay with us at the Hawthorn Suites by Wyndham in Williston. Your feedback goes a long way in helping us meet the needs of every single guest that walks through our doors. If you're ever in the area again we would be happy to accommodate you! Thank you again for your time.

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, room comfort
Somewhat disappointed
No maid service, blackout curtain tore in half, hot tub out of order.
Stayed 3 nights in Aug 2023
Response from Management on Aug 22, 2023
Dear Mark,Thank you for taking the time to rate and review your stay with us at the Hawthorn Suites by Wyndham in Williston. I'm sorry to see that you felt somewhat disappointed by your stay with us. Unfortunately we don't service rooms over the weekend, but we are always more than happy to make exceptions if a guest asks. As for the hot tub, I understand the frustration and can only apologize for the maintenance happening while you were staying with us. If you're ever in Williston again, I hope you'll allow us to accommodate you again and give you the full experience we strive to give every guest that walks through our doors.

8/10 Good

Marie

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Management on Aug 11, 2023
Dear Marie,Thank you for taking the time to rate your stay with us at the Hawthorn Suites by Wyndham in Williston. It's always a pleasure to receive your feedback as it keeps us pushing to give every guest who walks through our doors a positive experience. If you're ever in the area again we do hope you'll look us up. We'd love to accommodate you again.

8/10 Good

Sarah

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hotel rooms were very large. Good price. Clean rooms only down fall was the hot tub was not working which was the reason we chose this hotel over others. Breakfast was okay and had something for everyone.
Stayed 1 night in Jul 2023
Response from Management on Jul 25, 2023
Dear Sarah,Thank you for taking the time to rate and review your stay with us at the Hawthorn Suites by Wyndham in Williston. I'm very happy to hear that you were able to enjoy the spacious rooms and that you found the accommodations clean and the breakfast satisfactory. I am sorry, however, to hear that the hot tub being down took away from your experience. We understand how frustrating it can be to expect an amenity to be available only to learn that it's out of commission due to outside circumstances. It is being worked on and it is our hope that if you are in the area again, you'll look us up and that we can give you the full guest experience we strive to give everyone who walks through our doors.

8/10 Good

Gustavo

Stayed 1 night in Jul 2023
Response from Management on Aug 9, 2023
Dear Gustavo,Thank you for taking the time to rate your stay with us at the Hawthorn Suites by Wyndham in Williston. It's always a pleasure to receive feedback. If you're ever in the area again we would love the chance to accommodate you.

4/10 Poor

Todd

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
decent but no breakfast
Everything was good until the hot breakfast did not materialize - apparently someone didn't show up for work and no one else could cook.
Stayed 1 night in Jul 2023
Response from Management on Jul 25, 2023
Dear Todd,Thank you for taking the time to rate and review your stay with us at the Hawthorn Suites by Wyndham in Williston. I'm very sorry to hear that we weren't able to serve you breakfast the day you were here. Staffing issues have hit everyone, but it's feedback like this that keeps us striving to meet expectations. You might be happy to know that we have since filled those positions, and if you would allow us to accommodate you again, we would love to give you the positive experience that we try to give every guest who stays with us.

10/10 Excellent

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 1 night in Jul 2023
Response from Management on Jul 25, 2023
Dear Rhonda,Thank you for taking the time to rate and review your stay with us at the Hawthorn Suites by Wyndham in Williston. I'm very happy to hear that your stay with us was excellent. It's positive feedback like this that pushes us to give every guest who walks through our doors the best experience we can offer. If you're ever in the area again we would be happy to accommodate you again.

10/10 Excellent

Tami, MOHALL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our one night stay at the Wyndham. Our room had a full size fridge, stove, dishwasher. The room was clean and the beds were comfortable.
Stayed 1 night in Jul 2023
Response from Management on Jul 6, 2023
Dear Tami,Thank you for taking the time to rate and review your stay with us at the Hawthorn Suites by Wyndham in Williston. I'm very happy to hear that you enjoyed your time with us. It's always nice to hear that you found the rooms clean and the beds comfortable, as well as that you liked the kitchenette. It's feedback like this that helps us strive to give every guest a positive experience. If you're ever in the area we certainly hope you will look us up and give us the opportunity to serve you again.

10/10 Excellent

Robert, Plano

Stayed 1 night in May 2023
Response from Management on May 30, 2023
Dear Robert,Thank you for taking the time to rate your experience at the Hawthorn Suites by Wyndham in Williston. Your input goes a long way in making sure every guest that stays with us has the best experience possible. If you're ever in the area again we hope you'll look us up!

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and accommodations were excellent
Stayed 10 nights in Apr 2023
Response from Management on Apr 25, 2023
Dear Shawn,Thank you for taking the time to rate and review your stay at the Hawthorn Suites by Wyndham in Williston. I'm very happy to hear you enjoyed your time with us. Your feedback goes a long way in making sure every guest that comes by has a positive experience. If you're ever in the area again I hope that you'll look us up.

2/10 Terrible

Justin

Stayed 2 nights in Apr 2023
Response from Management on Apr 24, 2023
Dear Justin,I'm very sorry to see your stay with us did not meet expectations. I know there were a number of problems on your check-in day thanks to an outage with our central reservation system. It certainly was unexpected and an unexperienced desk agent can complicate a frustrating situation further.You are a loyal customer and it pains us all to see this stay affected you so negatively. If you're ever looking to book with us again, rest assured that this incident was an isolated outage and should not happen again.Thank you for your time and if you have any questions or concerns please never hesitate to let us know.

10/10 Excellent

Amber, Devils Lake

Stayed 1 night in Mar 2023
Response from Management on Apr 6, 2023
Thank you for taking the time to rate your stay at the Hawthorn Suites by Wyndham in Williston. Your feedback is always welcome and goes a long way in ensuring every single guest can have a positive experience at our hotel. Thank you again and if you're ever in the area again I do hope you'll look us up.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Management on Feb 13, 2023
Dear Roger,Thank you for taking the time to rate your stay at the Hawthorn Suites by Wyndham in Williston. Your feedback means a lot and helps up improve things for every guest that walks in the door. We hope if you're ever in the area again that you'll allow us to accommodate you again!

10/10 Excellent

ROY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
I will always stay at this hotel when I am in the area. Extremely clean and great food in the restaurant and the bar section had amazing people.
Stayed 1 night in Jan 2023
Response from Management on Jan 24, 2023
Dear Roy,Thank you for taking the time to rate and review your stay at the Hawthorn Suites by Wyndham in Williston. It's always a pleasure to receive feedback.I'm particularly pleased to hear you find the rooms so clean and I'm happy to hear you had a good experience at the restaurant.Thank you again and we hope to have the chance to accommodate you in the future.

10/10 Excellent

Esther

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Management on Dec 7, 2022
Dear Esther,Thank you very much for taking the time to rate your stay at the Hawthorn Suites by Wyndham in Williston. I'm very happy to see you were satisfied with your stay at our hotel. Your feedback goes a long way in helping us strive to meet the needs of every guest that stays with us.We hope you'll allow us to serve you in the future, should you ever make it to the area again.

8/10 Good

Linda

Liked: Property conditions & facilities
Wished there was a pool.
Stayed 2 nights in Sep 2022
Response from Management on Sep 29, 2022
Dear Linda,Thank you for taking the time to rate and review your stay at the Hawthorn Suites by Wyndham in Williston. We're always happy to receive feedback and I will pass that along to my team. If you're ever in the area again we'd love to accommodate you.

8/10 Good

Shelene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
Rooms very comfortable and clean. Dead bolt didn't work on door, spa was not working and 2nd morning, no breakfast. The person doing breakfast didn't come to work. Close to eating and shopping. Convenient parking and elevator.
Stayed 2 nights in Aug 2022
Response from Management on Sep 29, 2022
Dear Shelene,Thank you very much for taking the time to rate and review your stay at the Hawthorn Suites by Wyndham in Williston. I'm glad to hear that your room was up to standards. I'm sorry, however, to hear about the issues you had. Staffing issues have been a problem in the Williston area and we do try our best to meet the expectations of our guests. We hope that if you're ever in the area again you'll give us a chance to better serve you.

8/10 Good

Raymond de

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would hsve been nice to have the restaurant open.
Stayed 1 night in Jul 2022
Response from Management on Sep 29, 2022
Dear RaymondThank you very much for taking the time to rate and review your stay at the Hawthorn Suites by Wyndham in Williston. I'm sorry to hear your disappointment with the restaurant being closed. You might be happy to know it recently did reopen under a new name. If you're ever in the area we'd love to accommodate you and give you a chance at the new restaurant.

8/10 Good

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place other than not getting a receipt because I booked through Orbitz. Seems odd. Every other hotel has always provided a receipt.
Stayed 1 night in Jul 2022

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our suite however the kitchen was short on silverware. Having breakfast over by 9 am is just a little early when you are on holidays and traveling.
Stayed 1 night in Jul 2022

10/10 Excellent

Courtnie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was extremely clean. The staff was friendly and helpful.
Stayed 1 night in Jul 2022

8/10 Good

Austin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Darla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious. The hot breakfast was ver good! My itsy-bitsy small complaint is the coffee was too strong for me.
Stayed 2 nights in Jul 2022
Response from Management on Jul 7, 2022
Thank you for taking the time to leave a rating and review for your stay at the Hawthorn Suites by Wyndham in Williston. We're glad to hear you liked the room size and enjoyed the breakfast and we appreciate the heads up on the coffee. We hope to see you if you're ever in the area again.

4/10 Poor

Verified traveler

Business traveler
Liked: Room comfort
Disappointed
Washer and dryers broken with nobs completely pushed in (inoperable). Internet speed very low and service kept on kicking in and out. Breakfast was questionable at best.
Stayed 3 nights in Jun 2022
Response from Management on Jul 6, 2022
Dear Anonymous, Thank you for taking the time to rate and review your stay at the Hawthorn Suites by Wyndham in Williston. We do apologize for the issues you were having with both the internet as well as the dryers. Please know we are working on both issues to ensure they are working properly for our guests. We do hope you will give us another chance the next time you are in the area.

10/10 Excellent

Nancy

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful with ideas for dinner. Dog friendly. Grassy areas and places to walk the dog.
Stayed 1 night in May 2022
Response from Management on Jul 5, 2022
Dear Nancy, Thank you for taking the time out to leave a rating and review of your recent stay at the Hawthorn Suites by Wyndham in Williston. We are grateful that you enjoyed our dog friendly hotel, as well as finding a good place for dinner! We hope to see you soon!

10/10 Excellent

MARY

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant staff, clean hotel, A/C on in hallways and common areas. Very Large room, lots of storage, stocked with everything you need. within walking g distance to great restaurant. Would stay here again for sure .
Stayed 1 night in Jun 2022
Response from Management on Jul 5, 2022
Dear Mary, We greatly appreciate the rate and review you left about your stay at the Hawthorn Suites by Wyndham in Williston. It was a joy to see you had pleasant interactions with the staff, and also that you enjoyed the amenities we were able to provide for you! We hope you will stay with us again soon!

10/10 Excellent

Laura, Saint Cloud

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for three nights with our family with small kids. The room was very spacious with a separate bedroom for the baby to sleep.
Stayed 3 nights in May 2022
Response from Management on Jun 11, 2022
Dear Laura, We appreciate the time you took to rate and review your stay at the Hawthorn Suites by Wyndham in Williston. It is very nice to see that you enjoyed our spacious single king suite! We hope you and the family will choose us again the next time you are in the area!

10/10 Excellent

JAMES, RANCHO CUCAMONGA

Traveled with family
Nice facility. Helpful and very nice staff.
Stayed 1 night in May 2022
Response from Management on Jun 11, 2022
Dear James, Thank you for taking the time out to rate and review your recent stay at the Hawthorn Suites by Wyndham in Williston. We are very pleased to see you enjoyed the facility as well as the nice and helpful staff members. We hope you will stay with us again soon!

10/10 Excellent

Serafima, phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very nice property, I was comfortable and I highly recommend this hotel. Room had a full size fridge and a kitchenette.
Stayed 2 nights in May 2022
Response from Management on May 13, 2022
Dear Serafima, We greatly appreciate the time you took to leave us a rating and review of your stay at the Hawthorn Suites by Wyndham in Williston. We are pleased to see that you enjoyed your room with the full size kitchenette and fridge as well as the rest of the property! It is our hope that we will see you again for any future visits to the area!

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Management on May 13, 2022
Dear Stephen, Thank you for your generous rating of the Hawthorn Suites by Wyndham in Williston. We will share this with our team! We hope you will visit us again soon!

2/10 Terrible

Justin

Stayed 5 nights in Apr 2022
Response from Management on May 13, 2022
Dear Justin, We would like to thank you for taking time to rate your stay at the Hawthorn Suites by Wyndham in Williston. We apologize that your stay was not up to standard. If you would like to contact the hotel directly, we would love to talk with you about what may have happened while you were here. We hope to hear from you soon.

10/10 Excellent

ART

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Management on Apr 29, 2022
Dear ART, We appreciate the time you took to rate your stay at the Hawthorn Suites by Wyndham in Williston. We always look forward to seeing feedback from our guests! We hope to see you soon!

10/10 Excellent

Roger

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Was going to charge us for our service dog and only gave us one key overall very clean and friendly
Stayed 1 night in Apr 2022

6/10 Okay

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was okay. our window screen was hanging by a thread so that was a little weird
Stayed 2 nights in Mar 2022
Response from Management on Mar 14, 2022
Dear Danielle, Thank you for taking the time to rate and review your stay at the Hawthorn Suites by Wyndham in Williston. We appreciate all feedback from our guests! I would like to apologize for the condition of your screen while you were with us, we have our maintenance team working on that issue to ensure they are fixed as soon as possible! We hope you will choose us again the next time you are in the Williston area!

8/10 Good

Jarod

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub was broke down 😡
Stayed 2 nights in Mar 2022
Response from Management on Mar 8, 2022
Dear Jarod, Thank you for taking the time to rate and review your stay at the Hawthorn Suites by Wyndham in Williston. I do apologize for the hot tub being down for repairs while you were with us. We are hoping to have it back up and running soon! We hope you will choose to stay with us again the next time you are in the area!

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Management on Feb 21, 2022
Dear Stephen, Thank you for taking the time to rate your stay at the Hawthorn Suites by Wyndham in Williston. We greatly appreciate feedback from our guests! We hope to see you again soon!

10/10 Excellent

Andrew

Stayed 1 night in Nov 2021
Response from Management on Nov 15, 2021
Dear Andrew, Thank you for taking the time to rate your stay with us at the Hawthorn Suites by Wyndham in Williston. We love receiving feedback from our guests! We hope you stay with us again soon!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021
Response from Management on Oct 5, 2021
Dear Anonymous, Thank you for rating your stay at the Hawthorn Suites by Wyndham in Williston. We always appreciate feedback from our guests! We hope to see you soon!

10/10 Excellent

terry, Ocala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was superior
Stayed 1 night in Oct 2021
Response from Management on Oct 5, 2021
Dear Terry, Thank you for taking the time to rate and review your stay with us at the Hawthorn Suites by Wyndham in Williston. We are so glad you enjoyed the hot breakfast while you were here! Come back again soon!

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay with kitchenette and clean
A welcomed place to stay. Had kitchenette for a home cooked meal after being on the road for days and eating out. Clean, spacious. Full Hot breakfast. Walmart Super Center with food within walking distance.
Stayed 1 night in Sep 2021
Response from Management on Oct 5, 2021
Dear Penny, We greatly appreciate the time you took to rate and review your stay at the Hawthorn Suites by Wyndham in Williston. We are happy to see that you enjoyed the kitchenette and the location of the hotel while you were with us! We hope we see you again soon!

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Surprise!
Clean property- nice roomy suite, friendly staff. Breakfast has to be brought up to room to be heated
Stayed 1 night in Sep 2021
Response from Management on Sep 24, 2021
Dear Rebecca, Thank you for taking the time to rate and review your stay at the Hawthorn Suites by Wyndham in Williston. It was very nice to see you enjoyed your room as well as your interactions with the staff! We do apologize for the bagged breakfast, and would like to tell you that we now have the hot buffet breakfast back up and running! We hope you will visit again soon!

6/10 Okay

Judy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Management on Sep 8, 2021
Dear Judy, We appreciate you taking the time to rate your experience at the Hawthorn Suites by Wyndham in Williston. By your rating it seems your stay was not very positive, and we apologize for that. Please feel free to contact us at anytime to discuss any issues you may have had while you were with us.

10/10 Excellent

Stacy

Liked: Staff & service, property conditions & facilities
They had the BEST front desk agent, Rain. Very friendly and super helpful and always has a smile and friendly word for everyone.
Stayed 3 nights in Aug 2021
Response from Management on Oct 5, 2021
Dear Stacy, Thank you for taking the time to tell us about your recent stay with us at the Hawthorn Suites by Wyndham in Williston. We love to hear feedback from our guests and are so pleased to see you enjoyed your interactions with Rain while you were here! We hope you will stay again the next time you are in the area!

10/10 Excellent

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Management on Aug 30, 2021
Dear Timothy, Thank you for taking the time to rate the Hawthorn Suites by Wyndham in Williston. We appreciate getting feedback from our guests! We hope to see you again soon!

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

2/10 Terrible

cuihua

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021
Response from Management on Jul 30, 2021
Dear Cuihua, We appreciate you taking time to rate your stay at the Hawthorn Suites by Wyndham in Williston, we always appreciate any and all feedback from our guests, as it is the only way we are able to improve. We will share your rating with the team, which we are sure will motivate them.