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Reviews of Econo Lodge

2 out of 5
Econo Lodge
820 West 79th Street, Rt 83 - Kingery Rd & I-55, Willowbrook, IL

Reviews

5.8
Rating 10 - Excellent. 49 out of 394 reviews" "
Rating 8 - Good. 88 out of 394 reviews" "
Rating 6 - Okay. 95 out of 394 reviews" "
Rating 4 - Poor. 71 out of 394 reviews" "
Rating 2 - Terrible. 91 out of 394 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

4.6/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Badri

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Dec 2023

2/10 Terrible

Claude

Stayed 1 night in Feb 2024

2/10 Terrible

kamana

Bad
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
It should be stated online that there is a $15 a day pet fee which is ridiculous. If your pet does not tear up anything, why does it need to be a pet fee for everyday? It's already expensive enough trying to pay for the room. But then you gotta pay a $15 fee everyday I think it's absurd.
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jason S

Business traveler
Liked: Staff & service, property conditions & facilities
Outdoor access only but very clean and kind staff
Stayed 1 night in Oct 2023

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Durty the towels are stinks
Stayed 2 nights in Sep 2023

4/10 Poor

Annamarie

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was nasty. Holes in the wall. Bug on the curtains. I would not walk on the carpet without shoes.
Stayed 2 nights in Aug 2023

6/10 Okay

George

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Makiyah

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2023

4/10 Poor

MOHAMMED

Stayed 2 nights in Aug 2023

6/10 Okay

jim

Stayed 6 nights in Jun 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, private, quiet. The cleaning staff and hotel staff very nice! I just wish there were mattress protectors on the mattresses and pillows. I liked that Target was near there for convenient shopping.
Stayed 6 nights in Jul 2023

2/10 Terrible

Jesica

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
I was honestly disappointed with this establishment. Pool was closed room was dirty. No refrigerator or coffee machine. No one picked up the phone as I was booking to confirm the pool was opened. I booked for the pool. My kids and myself were extremely disappointed.
Stayed 3 nights in Jul 2023

4/10 Poor

Dominga

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, decent price, friendly staff, good dining options. I would recommend. My experience was good.
Stayed 6 nights in Jun 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed
Room was not at all comfortable. Bathtub faucet was not easy to use. It had popped out of the wall. Although there was a sign in the lobby saying breakfast served 6-9 am, there was none. Bed was not made. Towels were not replaced. Unfortunately I did not take the pictures of the bath tub. The tub did not have anti slippery mat. Front desk staff were pleasant. That does not make up for the discomfort
Stayed 2 nights in Jun 2023

2/10 Terrible

Habibur

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

2/10 Terrible

Alex

Stayed 1 night in Jun 2023

6/10 Okay

maria

Traveled with group
Liked: Cleanliness, property conditions & facilities
Everything was nice and clean for the most part. I did not tho like that the people next door were noisy and got told nothing and also they were smoking weed and again got told nothing. The smell was strong and in our room made my night horrible because it gave me a headache. The front desk people were polite at first. they definitely should have done something atleast about the smoking. Instead my friend got told to mind her business so that was rude
Stayed 1 night in Jun 2023

2/10 Terrible

Shadrach

Stayed 1 night in Jun 2023

6/10 Okay

Kashi

Stayed 1 night in Jun 2023

4/10 Poor

koushik goud

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I felt like I overpaid for the stay, and I haven’t felt like that in a very long time
Stayed 1 night in Jun 2023

6/10 Okay

erik

Stayed 1 night in Jun 2023

10/10 Excellent

Christopher

Business traveler
Liked: Staff & service, property conditions & facilities
Clean and presentable.
Stayed 1 night in Jun 2023

4/10 Poor

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I don't like is not getting my deposit back in a timely fashion. Three days and still haven't received the deposit. May not go back.
Stayed 1 night in Jun 2023

10/10 Excellent

Anais

Stayed 2 nights in May 2023

8/10 Good

Angelica

Liked: Cleanliness
Disliked: Staff & service
Room was not cleaned during my stay. (3 days)
Stayed 3 nights in May 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay from Hell
my room flooded sometime in the night whiole we where sleeping. I guess the toilet continued to fill. something about the float. I am not a plumber, so they could of told me a numerous amount of things and i would not know. But they gave me a towels for the floor at first. then a plunger and finally moved us to the room net store at 2;30 in the morning. Was not fun. Very disappointed.
Stayed 1 night in May 2023

6/10 Okay

Samir

Liked: Cleanliness, staff & service
Carpet wasn’t as cleaned as I’m accustomed. Burn whole in the middle of the floor. Internet was worse than dial up. Staff was very friendly Other than carpet and internet i liked the room.
Stayed 3 nights in May 2023

8/10 Good

timothy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff.....
Stayed 1 night in May 2023

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was surprised about the $35 deposit which I still have not received back 3 days after.
Stayed 1 night in Apr 2023

2/10 Terrible

NITHYA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Full of bed bugs
Stayed 1 night in Apr 2023

10/10 Excellent

Noelia

Stayed 2 nights in Apr 2023

10/10 Excellent

Kendra

Stayed 1 night in Mar 2023

2/10 Terrible

Ryan

Stayed 1 night in Mar 2023

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Feb 2023

6/10 Okay

Danele

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2023

4/10 Poor

MARWAN, bessemer

Disliked: Amenities
Stayed 2 nights in Dec 2022

6/10 Okay

Ken

Traveled with group
Stayed 2 nights in Dec 2022

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE
Absolutely terrible customer service. The door to my room didn’t close all the way. The room next to mine was a working girl who had her clients in and out all night. After my stay they lied and told Hotels.com that I never checked in or paid for my stay.
Stayed 1 night in Dec 2022

10/10 Excellent

Jose

6/10 Okay

Anngie

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2022

2/10 Terrible

Aleksandar

Stayed 1 night in Oct 2022

4/10 Poor

Ricardo

Stayed 2 nights in Oct 2022

2/10 Terrible

Sour

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in disrepair, taped tv remote, holes in the comforter,… “Continental breakfast” is brown water coffee
Stayed 1 night in Sep 2022

8/10 Good

Bradley

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2022

2/10 Terrible

ANGELA

Business traveler
Disliked: Amenities, property conditions & facilities
Had to pay an extra deposit because we booked thru Travelocity, now have to wait for a refund after they inspect room. Also no continental breakfast which is why we chose this location.
Stayed 3 nights in Aug 2022