Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, blackout drapes, iron/ironing board, free WiFi
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Reviews of Hampton Inn & Suites Wilmington/Wrightsville Beach

2.5 out of 5
Hampton Inn & Suites Wilmington/Wrightsville Beach
1989 Eastwood Rd, Wilmington, NC

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1002 reviews" "
Rating 8 - Good. 295 out of 1002 reviews" "
Rating 6 - Okay. 82 out of 1002 reviews" "
Rating 4 - Poor. 40 out of 1002 reviews" "
Rating 2 - Terrible. 19 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from L. Long on Apr 22, 2024
Thank you for the feedback, Emerson. We are glad you enjoyed your stay and hope you have the chance to visit again!

10/10 Excellent

Thomas, Belmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a nice quiet area. Very convenient to the beach and lots of local restaurants too.
Stayed 2 nights in Apr 2024
Response from L. Long on Apr 20, 2024
Thank you for the review, Thomas. We appreciate your kind words and look forward to your next visit!

6/10 Okay

Alan

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from L. Long on Apr 5, 2024
Thank you for the review, Alan. We are working with our team to improve guests' experiences and we hope your next stay will be even more pleasant.

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved all of the added perks they had. They provided bottled water and cookies at check-in. Had coffee, tea, board games and a bar in the lobby. The grounds were impeccably maintained with lots of azaleas blooming. The front desk staff was very helpful and made us feel welcome.
Stayed 1 night in Mar 2024
Response from L. Long on Mar 27, 2024
Thank you so much for the kind words, Jennifer. We are glad to hear your stay was a pleasant one and hope you have the chance to visit again!

10/10 Excellent

Maureen

Traveled with family
Liked: Property conditions & facilities
A lovely hotel, conveniently located.
Stayed 2 nights in Mar 2024
Response from L. Long on Mar 17, 2024
Thank you for the feedback, Maureen. We are happy to hear you had a pleasant experience. We hope you have a chance to visit again!

8/10 Good

Charles

Stayed 2 nights in Feb 2024
Response from L. Long on Feb 15, 2024
Thank you for taking the time to leave a review. We hope to see you again soon!

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff!
Stayed 2 nights in Feb 2024
Response from L. Long on Feb 15, 2024
Thank you for the feedback, Gary! We hope you have a chance to visit again soon.

10/10 Excellent

DERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2024
Response from L. Long on Feb 15, 2024
We are glad to hear that you had an excellent experience during your visit. Hope to see you again soon!

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Always enjoy Hampton Inns. Always comfortable beds.
Stayed 2 nights in Feb 2024
Response from L. Long on Feb 15, 2024
Hi Matt! We are pleased to hear you enjoyed another stay at the Hampton Inn and can't wait for you to visit again!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service
Great !
Stayed 3 nights in Jan 2024
Response from L. Long on Feb 15, 2024
Hi Heather! We are happy to hear you had a great stay and hope you can visit again soon!

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from L. Long on Feb 15, 2024
Thank you for the review. We hope to see you again soon!

10/10 Excellent

Vickie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long day of traveling, Felix greeted us warmly and was very detailed in making sure we had the best room for our situation, superb customer service. The lobby was beautifully decorated. Breakfast was delicious and the sweet lady there made sure the tables stayed clean. We’ll be back!
Stayed 2 nights in Dec 2023
Response from L. Long on Feb 15, 2024
Thank you for the feedback Vickie! We are so glad to hear you enjoyed your stay and received a warm welcome form Felix.

10/10 Excellent

Hayes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Louise

Liked: Cleanliness, amenities
Check in pretty average. Not quite welcoming. Adequate. Room fine.
Stayed 1 night in Nov 2023
Response from L. Long on Nov 28, 2023
Thank you for the feedback, Louise. Our number one priority is guest satisfaction, and I am sorry to hear that your check-in experience was not up to standards. We have addressed your concerns with our staff and hope to exceed your expectations during your next visit.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from L. Long on Nov 28, 2023
Thank you for taking the time to leave a review. We appreciate your feedback and hope you have a chance to visit us again soon!

10/10 Excellent

Cat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love their continental brecky
Stayed 3 nights in Nov 2023
Response from L. Long on Nov 28, 2023
Thank you for choosing to stay with us during your trip to Wilmington. We are glad to hear you enjoyed your stay and hope you have a chance to visit again!

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and a comfortable stay. We liked that it was close to Lumina Station, Wrightsville Beach and restaurants nearby. Would definitely come again!
Stayed 1 night in Nov 2023
Response from L. Long on Nov 23, 2023
Hi Jennifer! We are glad to hear you enjoyed your stay and hope you have the chance to visit again soon!

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay - the hotel is clean and comfortable, and the staff is courteous and helpful. Excellent restaurants are close by.
Stayed 1 night in Nov 2023
Response from L. Long on Nov 23, 2023
Thank you for the feedback, Dorothy. We are so glad to hear you had a pleasant stay. We hope to see you again soon!

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel Lounge and patio were cozy.
Stayed 2 nights in Nov 2023
Response from L. Long on Nov 12, 2023
Hi Sonia! Thank you for choosing to stay with us during your visit to Wilmington. We appreciate the feedback and hope you can visit again.

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and clean
Wonderful stay.. The room was clean and bathroom spotless.. The Bartender was a great woman and treated us well.. We will recommend to friends
Stayed 1 night in Oct 2023
Response from L.Long on Nov 3, 2023
Hi Brenda! We are glad you enjoyed your stay and appreciate the positive feedback. We hope to see you again soon!

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from L.Long on Oct 30, 2023
Hi Patricia! Thank you for taking the time to leave a review. We are happy to hear you enjoyed your stay and hope you can visit again soon!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area and building was very clean. The staff person was a little deflated because her couldn’t get the computer to work and was unable to make keys for the door
Stayed 1 night in Oct 2023
Response from L. Long on Oct 25, 2023
Hi Michelle! We are glad you had a pleasant stay. We have integrated a new system for check ins and hopefully during your next visit you will have a smooth check in and are greeted with a smile!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from L. Long on Oct 24, 2023
We appreciate your response and are happy to hear you enjoyed your time in Wilmington. Hope to see you again soon!

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from L.Long on Oct 20, 2023
Thank you for staying with us Jerry. We appreciate your feedback and hope you have a chance to visit again soon!

10/10 Excellent

Meredith

Traveled with group, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2023
Response from L. Long on Oct 17, 2023
Thank you for the review. We are happy to hear you had a pleasant experience and hope you can visit again soon!

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We traveled to Wrightsville Beach to participate in a swim race. The hotel was extremely well located near restaurants and town center.
Stayed 2 nights in Oct 2023
Response from L. Long on Oct 16, 2023
Thank you for choosing to stay with us during your trip to Wilmington. We appreciate your response and hope you have a chance to visit again soon!

10/10 Excellent

Leann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and accommodating. The property was clean and safe. Used the laundry it was efficient and clothes came out clean and dry.
Stayed 3 nights in Oct 2023
Response from L. Long on Oct 13, 2023
Thank you for taking the time to leave a review. We are glad you had a pleasant stay and hope you can visit again soon!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from L. Long on Oct 6, 2023
Thank you for the review. We hope you have the chance to stay with us again!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from L. Long on Oct 2, 2023
Thank you for choosing to stay with us. We appreciate the feedback and hope you have the chance to visit again soon!

10/10 Excellent

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So good and elegant first class
Stayed 1 night in Sep 2023
Response from L. Long on Oct 1, 2023
Thank you for taking the time to leave a review Nancy. We are glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Claudia

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It is in a very good location the staff are very friendly.
Stayed 1 night in Sep 2023
Response from L. Long on Sep 27, 2023
Thank you so much for the response. We are glad you enjoyed your stay and hope you get the chance to visit again!

10/10 Excellent

Patricia A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Sep 2023
Response from L. Long on Sep 18, 2023
We are very glad you enjoyed your stay. Hope to see you again soon!

10/10 Excellent

Rustam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Awesome service, renovated, clean, good value!
Stayed 1 night in Sep 2023
Response from L. Long on Sep 17, 2023
Thank you for taking the time to leave a review. We are glad you enjoyed your stay and hope you can visit again soon!

10/10 Excellent

Anastasia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The staff at this location is extremely helpful and friendly. They really made my stay very pleasant.
Stayed 1 night in Sep 2023
Response from L. Long on Sep 15, 2023
Thank you for the positive feedback. We are glad you enjoyed your stay and we hope to see you again in the near future!

8/10 Good

Robert

Stayed 2 nights in Sep 2023
Response from L. Long on Oct 2, 2023
Thank you for staying with us. We appreciate the review and we'll see you next time!

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels i stay on usa
Stayed 2 nights in Sep 2023
Response from L. Long on Sep 5, 2023
Thank you for your response. We are glad you enjoyed your stay and hope you have a chance to visit again!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
What a beautiful hotel, just minutes from the beach. The bed was super comfortable and the suite was perfect for us. Only negative was the thin walls in the room. We could hear the neighbors and kids running above us. We'll definitely stay here again.
Stayed 1 night in Sep 2023
Response from L. Long on Sep 4, 2023
Thank you for choosing to stay with us. We appreciate the positive feedback and can't wait to see you next time!

4/10 Poor

John

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled like urine.
Stayed 2 nights in Aug 2023
Response from L. Long on Sep 1, 2023
We appreciate your response. We have addressed your concerns with our team and have made changes to improve the aroma of our rooms.

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stay was good
Stayed 4 nights in Aug 2023
Response from L. Long on Sep 1, 2023
Thanks for the feedback, we are glad you had a pleasant experience.

4/10 Poor

Heather

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was toilet paper stuck in the tiles of the ceiling in the bathroom in several places. The ceiling tiles in the shower were moldy… the floor of the shower were slick and disgusting. Everything was sticky and it wasn’t worth almost $300 to stay here.
Stayed 1 night in Aug 2023
Response from L. Long on Sep 1, 2023
Thank you for your response. We are sorry to hear that the conditions in your room were not hospitable. We have addressed these issues with our housekeeping department to ensure that you will never have such an experience in the future.

6/10 Okay

Jadranka

Stayed 3 nights in Aug 2023
Response from L. Long on Sep 1, 2023
Thank you for staying with us! We appreciate your feedback and hope you choose to visit again.

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need a quick beach day stay? Book here.
It was a quick overnight stay with our 2 children before they had to go back to school. We went to the beach thats only a short drive away. They have a outdoor shower that was nice because we had sand everywhere! The loby was clean and spacious. Kids favorite was the pool. I believe it is heated. Not cold at all. Plus they have it opened till 10 which was nice. They provide towels and there is plenty of loungers and tables (they have a pool side bar, it was closed when we were there, could've been because it was a tuesday) beds were cozy and got plenty of sleep. Breakfast was hot and delicious. We had a great stay!!
Stayed 1 night in Aug 2023
Response from L. Long on Aug 25, 2023
Thank you for your response. We are glad you enjoyed your stay and hope you have a chance to visit with your family again soon!

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great
Stayed 1 night in Aug 2023
Response from L. Long on Aug 25, 2023
We are glad you enjoyed your stay and provided feedback. Hope to see you again soon!

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to relax at Wrightsville Beach but it rained. They allowed us to check in early, take our luggage up the room then relax by the pool. The pool area was very inviting. Plenty of dining nearby and at the hotel. We had an enjoyable time.
Stayed 1 night in Aug 2023
Response from Ryan H. on Aug 22, 2023
Thank you so much for your review, we are very glad to see you enjoyed your stay and hope to see you again!

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, friendly & helpful.
Stayed 3 nights in Aug 2023
Response from L. Long on Aug 17, 2023
Thank you for your response. We are glad you enjoyed your stay and hope you can visit us again soon!

2/10 Terrible

Amy

Stayed 2 nights in Aug 2023
Response from L. Long on Sep 4, 2023
Thank you for the feedback. We are sorry to hear that your stay was not satisfactory. We are constantly working on ways to bring higher guest satisfaction and hope to exceed your expectations during your next stay.

8/10 Good

Jena

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed for one night and enjoyed it very much. The pool was nice and big enough
Stayed 1 night in Aug 2023
Response from L. Long on Aug 17, 2023
We are glad you enjoyed your stay and appreciate the positive feedback. Hope to see you again soon!

8/10 Good

Camarda

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023
Response from L. Long on Aug 17, 2023
Thank you for the review. We hope you choose to stay with us during your next trip to Wilmington!

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pool with 2 bars (indoor and outdoor)
Stayed 2 nights in Aug 2023
Response from L. Long on Aug 12, 2023
Thank you for your response. We are glad you enjoyed your stay!

10/10 Excellent

Olesia

Nice and clran hotel
Stayed 2 nights in Aug 2023
Response from L. Long on Aug 12, 2023
Thank you for the positive response. We hope to see you next time!