Ratings based on 342 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
99% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Putnam County, NY

Good Value for the Price

Posted Nov 13, 2014
Pros: Location near Winterthur; included breakfast; and price were the most important factors in our decision to stay at this hotel.
Cons: WiFi access; need more than one glass for teeth brushing by 2 people; need backup supplies in room when existing ones are nearly finished.
Location: A short scenic drive to Winterthur and Kennett Square using back roads; lots of nearby restaurants.
We were looking for a reasonably priced hotel near Winterthur, and this fit the bill very nicely. With three small exceptions, all the desirable "creature comforts" were available in the room -- toiletries, thick towels, hair dryer, working TV, etc. The included breakfast was varied, plentiful, and tasty. The breakfast room was very pleasant as were the other common rooms in the hotel. Also enjoyed the complimentary lemonade in the lobby. We only encountered a few small inconveniences: our room only had one glass and should have included two glasses for two people; our tissue box was empty very soon after we arrived with no spare box anywhere to be found; and we were also unable to connect to the free WiFi after multiple tries one evening. We could have asked for these issues to be addressed, but we spent very little time in the room so none of those issues were show-stoppers for us. All in all, we were very satisfied.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Oct 22, 2014
Close to city central, business locations and shopping.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Greenwich, CT

Posted Oct 20, 2014
We had an issue with the cable TV, which we brought to the attention of Lelia, the Operations Manager, who promptly addressed the situation.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Good local eateries

Posted Oct 4, 2014
Pros: The staff and nearby restaurants.
Cons: Could be harsh and say a refurb is needed
Very friendly staff and clean room - we had a special facilities room on the ground floor although this was not required. Typical breakfast facilities. Access to pool at next door Marriott but not used during our stay.
3 out of 5
by A verified travelerfrom Wilmington, DE

OK but expected better

Posted Sep 7, 2014
The room was clean but the picture on the TV was blurry, the refrigerator made a thumping noise that made it hard for me to sleep, and the waffle maker wasn't working at breakfast. These aren't major issues but I had expected better since the hotel was highly rated.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet hotel. Very comfortable.

Posted Sep 2, 2014
Very nice room. Super quiet. Close to shopping and lots of food choices.
3 out of 5
by A verified travelerfrom MD

Odd arrangement

Posted Sep 1, 2014
Pros: It was very quiet no noise from the hallways, etc. The had an individual Keurig coffee maker instead of the usual coffee maker.
Cons: The bathroom arrangement I've already mentioned.
Location: It's right across the road from several restaurants and just down Baltimore Pike from several shopping malls.
The experience itself was fine but I found the arrangment of the room odd. The bathroom vanity and sink are just inside the entrance door to the room not in the bathroom.
4 out of 5
Recommended
for Everyone
by A verified traveler

good budget place to stay near the Dupont gardens

Posted Sep 1, 2014
Stayed one night for Longwood Gardens and Nemours Mansion and Gardens visits. Easy and quick check-in. They let us checkin early because a room was ready. Friendly front desk. Free wifi and breakfast.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom CT

Great hospitality!”

Posted Aug 25, 2014
We stayed here for a couple nights - the room was well maintained and the staff did a great job with the housekeeping. Breakfast was included and the beverage options featured a wonderful array of various tea. Our breakfast host was Alex, who was simply phenomenal! This certainly a place we would return to.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Manlius, NY

great value

Posted Aug 24, 2014
Location: It is very convenient to Longwood Gardens, Winterthur and the Brandywine Art Museum, which is why we come to this area.
This was our second stay here, because everything about this hotel is very good and the room rates are very reasonable. We will stay again when we return to this area.