Ratings based on 862 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2015
Great location and beach. Rooms and amenities were 4/5. Very nice staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from m

Great hotel on the beach

Posted Jul 31, 2015
Family vacation was terrific a Shell and island resort 😊 loved the staff and staying at the end of the beach - very nice and wonderful area
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Get-away at the Beach

Posted Jul 23, 2015
Pros: The convenience and layout. Nice atmosphere.
Cons: Ventilation in the elevators. Ensuring no strong odors linger in the breezeways. (Unfortunatley, there was strong fish order on our floor).
Location: Wrightsville/Wilmington is fantastic place to relax. They have a little something for everyone. We came to Shell Island for the beach.
Stayed with family. Wonderful experience for staying a few days at the beach. Accomadations were comfortable. Food in the restaurant was fresh and delicious. Friendly staff. We had a memorable time.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 20, 2015
Great view, clean room, music by the pool, very nice!
4 out of 5
Recommended
for Everyone
by A verified traveler from Franklinton, NC

Great view from beachfront room

Posted Jul 20, 2015
Pros: Location, amenities, pool, pool bar, shower and changing area by pool
Cons: Customer service (it took several hours to get extra bed linens after we requested them)
This is the first time I stayed at this hotel. The overall value for the room is good. Its not an upscale place but it has great amenities such as indoor/outdoor pool, bar at pool, and restaurant (I didn't eat there so I cannot tell you about the food). The room is stocked sufficiently and has a dishwasher, mini fridge (that froze my food), mini cook stove and microwave. I was pleasantly surprised to find two bathrooms, one with a commode and sink and the other with the same and shower. I stayed on the 6th floor in a 2 DB room w/a pull out couch. The bed I slept in was quite comfortable. The view was amazing from our room. All rooms are oceanfront with a balcony that will hold two people comfortably. We did have to ask for extra linens and it took hours to get them delivered. Once you get to the beach, you have to walk quite a ways to get to the ocean. Not good when you have a lot to carry. I liked being on the point of the island, it was quiet and not a lot of people to contend with. Last but not least, I loved the fact that they have a shower and changing area for people that want to go on the beach before they get in the car to drive home.
1 out of 5
by A verified traveler

Close to the beach. Terrible hotel

Posted Jul 19, 2015
Very bad experience bad customer service bad food
3 out of 5
Recommended
for Everyone
by A verified traveler from Cary, NC

Renovations needed

Posted Jul 17, 2015
The furniture looks really old and stained. The beds were squeaky and there were cracked baseboards and walls. Not the quality I was expecting. But you can't beat the view and location.
2 out of 5
by A verified traveler

Nice location, tired facility and staff

Posted Jul 8, 2015
Pros: Ocean view
Cons: Room and facilities condition, service, staff, attention to detail
Poor condition of rooms and facilities. In need of updating and upgrading of the staff. Since these are condo's the up keep and attention to detail is non existent. Shell charges a premium to face the ocean, all else is very marginal. I would keep looking....
3 out of 5
by A verified traveler from hillsborough NC

Posted Jul 7, 2015
Molded Coffey filter in coffee maker Had to ask for towels Room was not cleaned at all one day Staff sloppily dressed Restraint staff acted like they did not want to be there. Best part was pool side bar Kyle busted his butt
2 out of 5
Recommended
for Everyone
by A verified traveler from kentucky

Great location, but housekeeping services terrible

Posted Jul 6, 2015
Very friendly staff, not crowded, cockroaches though--housekeeping services were poor. Had to vacuum my own room and had to hunt down fresh towels. They even left our door ajar one day and we were gone for hours!