Ratings based on 207 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by gelled from lancaster pa

Nice Hotel - Staff Is Excellent

Posted Apr 14, 2014
We stayed for 2 days at this hotel. It is a very nice hotel and it was very clean. The staff is excellent there. The rooms could be a little cleaner at the baseboards and the furniture needed a little dusting but it was cleaner then most hotels I have been in. I think they should give Free Breakfast to everyone who stays there not just club members. I like that they have a shuttle to take you to places near by so you don't have to drive. We enjoyed our stayed there very much very nice hotel an very good staff some of the best customer service I have seen in a long time.
5 out of 5
Recommended
for Everyone
by dhuntersrq from florida

Weekend Trip

Posted Mar 18, 2014
Perfect. No negatives whatsoever. Free upgrade to junior suite. They opened the bar several hours early for us since we arrived earlier than expected. Beautiful hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

very reasonable rates

Posted Mar 4, 2014
Pros: very clean
Cons: breakfast
Location: nothing to do
Very nice, courteous employees. They should include continental breakfast
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Mar 3, 2014
Pros: I liked the size of the Junior Suite, the bed was very comfortable and the sheets were very clean
Cons: The suite was VERY cold and when I turned up the termostat, the room became very hot while the rest of the suite was still cold.
Nice. I liked the size of the Junior Suite, the bed was very comfortable and the sheets were very clean. The suite was VERY cold and when I turned up the termostat, the room became very hot while the rest of the suite was still cold.
5 out of 5
Recommended
for Everyone
by A verified traveler from Queens, New York

Nice hotel

Posted Jan 13, 2014
4 out of 5
Recommended
for Everyone
by JennaL from Delaware

Unexpected Renovations

Posted Jan 12, 2014
Pros: friendly staff
Cons: telling people on heck in whether or not they are going to be able to have the kind of room they actually booked.
Booked a room with a Junior suite. Unknown to me, the hotel was undergoing renovations, and junior suites were not available (as that section of the floor was closed off). I was not told this when I checked in, and only found out when I got to my room. No explanation was given. Also, because sections of the hotel were closed off, you had to go to different floors to get things like ice or vending products. Again, no explanation. Not a serious issue, but inconvenient.
5 out of 5
Recommended
for Everyone
by Rootster from Virginia Beach, VA

Excellent Hotel

Posted Jan 6, 2014
Pros: The staff, the rooms, and the design.
Cons: The breakfast was a little steep. I bought it without knowing the price and was shocked when I got the bill.
Location: I play at Delaware Park Casino and this hotel is just one exit down from the casino on Rt 95. It's a very quick ride to the hotel.
I have stayed here twice and can't say a bad thing about this hotel. Staff was very nice and friendly, room was very clean and comfortable. The design of the hotel interior is beautiful. I'm very impressed with this place.
3 out of 5
Recommended
for Families
by Steve from Columbia, MD

Nice but lacked any wow factor

Posted Dec 31, 2013
Cons: Stayed in suite as a family. Nice big area, but appeared set up for 1 adult. few towels, 1 pillow for sofabed, 1 robe, minimal table space (1 TV tray)
Location: Great location for accessing attractions in the Brandywine Valley without having to tangle with I95 traffic. However nothing in walking distance.
5 out of 5
Recommended
for Couples
by A verified traveler

Very Nice!

Posted Dec 27, 2013 on Hotels.com
My boyfriend and I stayed at the Sheraton as a little get away for the night. It was very nice!!! The furniture was very nice, room was very clean and looked brand new, hotel as a whole was excellent! I thought it was awesome how the pool had a handicapped accessible lift for people who want to swim that are disabled. It's also right off of I95 so it is close to everything. Definitely will be staying there again!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 26, 2013
It was nice to be upgraded when we had traveled so late into the hotel. We would stay here again if we took the train from Wilmington DE again