Exterior

Reviews of Best Western Compass Inn

3 out of 5
Best Western Compass Inn
Tormarton, Badminton, England

Reviews

8.0

Very Good

Rating 10 - Excellent. 80 out of 259 reviews" "
Rating 8 - Good. 108 out of 259 reviews" "
Rating 6 - Okay. 45 out of 259 reviews" "
Rating 4 - Poor. 21 out of 259 reviews" "
Rating 2 - Terrible. 5 out of 259 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Traveled with partner
Disliked: Property conditions & facilities
Room was reasonably clean and bed comfortable. Shower height adjustment broken, and clearly had been for some time - no good for anybody over 3 foot tall. The smell of raw sewage in the corridor and the bathroom was appalling - apparently it’s been like that for some time. It really needs to get sorted……
Stayed 1 night in Feb 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night had a lovely evening meal and a delicious breakfast especially the bacon.
Stayed 1 night in Jan 2024

4/10 Poor

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast was awful with no apologies. Couldn’t eat the food. .
Stayed 1 night in Dec 2023

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kelly

Stayed 1 night in Nov 2023

10/10 Excellent

Jack

Stayed 1 night in Oct 2023

10/10 Excellent

Philip

Stayed 1 night in Oct 2023

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from all the Staff, very helpful and polite throughout our stay, all of us agreed and there were seven of us. Park and ride for Bath not far away either. would definitely return again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jak

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, no issues. Thanks
Stayed 1 night in Oct 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
It was great!
Stayed 2 nights in Oct 2023

8/10 Good

Bruce

Traveled with family
Liked: Staff & service, room comfort
Overall was good. The bathroom was dated and could do with a better clean. It’s an older building so unfortunately we could hear all the stomping around from room upstairs. Service was very good and rooms were decent size and beds comfortable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay . There was a funny smell in our hallway. Great staff and wonderful rest!
Stayed 1 night in Sep 2023

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good night's sleep
We used the hotel as an overnight stop after a 125 mile trip to Wales. We found staff friendly and helpful. The evening meal was excellent but the full English breakfast was sadly overcooked. The room was adequate and clean and tidy. Two drinking glasses in the room would have been useful and next time we will ask for a walk in shower. Stepping in and out of a bath to shower gets precarious as you get older but grab rails would help!
Stayed 1 night in Sep 2023

10/10 Excellent

Octavian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay in Cotswolds.
Beautiful property with nice amenities and amazing lovely people. For example, we arrived two times very late after the kitchen was closed, and both times the chef just jumped and helped us with a hot meal for our son.
Stayed 3 nights in Aug 2023

10/10 Excellent

Betty, Idaho Falls

Stayed 2 nights in Aug 2023

10/10 Excellent

paul

Stayed 2 nights in Aug 2023

8/10 Good

Vladimir

Liked: Staff & service
Disliked: Cleanliness
.
Stayed 1 night in Aug 2023

2/10 Terrible

Darren

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

8/10 Good

GARY

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyablr stay, close to Bath, dog friendly, quiet lovely Countryside, near to motorway for easy access to our home
Stayed 1 night in Jul 2023

6/10 Okay

David

Liked: Staff & service
Disliked: Property conditions & facilities
Bar very noisy overcrowded by weeding guests. Breakfast not very good children running all over the place.
Stayed 1 night in Jul 2023

8/10 Good

Arlene

Stayed 1 night in Jun 2023

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff & super charming hotel. We all loved it and wished our trip had more nights here. 1 of a kind charm. It’s old but kept up nicely.
Stayed 1 night in May 2023

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Would stay again
It was as expected for a cheap hotel. Had everything you needed. Staff are great abd room very clean.
Stayed 1 night in May 2023

10/10 Excellent

Sara

Liked: Staff & service, property conditions & facilities, room comfort
Really helpful and friendly staff, we arrived late but still had a very good dinner.
Stayed 1 night in May 2023

6/10 Okay

Alan

Stayed 1 night in Apr 2023

4/10 Poor

Mark

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Place looked tired. Our bed was not comfortable, shower leaked and room was tiny. Staff were lovely
Stayed 1 night in Mar 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very enjoyable stay food was excellent staff very friendly would definitely use ahain
Stayed 2 nights in Feb 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room basic but comfortable and clean. Fine for our one night stay. Ate in the restaurant and the food was really good, as was the full English the next morning. Staff friendly and helpful.
Stayed 1 night in Feb 2023

8/10 Good

Marie Claire

Stayed 1 night in Dec 2022

8/10 Good

Jacqueline Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Had an excellent day . From Amy who I spoke to prior to our arrival and to the reception staff they could not do enough to ensure they met our requirements . One of the rooms we had had been recently refurbished and it was lovely . The other room had yet to be refurbished but was still perfectly adequate . We decided to eat in the restaurant and the food was outstanding . Would definitely recommend and cannot wait to return :-)
Stayed 1 night in Dec 2022

6/10 Okay

Mr David

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Decor is a bit tired. Breakfast was too slow.
Stayed 2 nights in Dec 2022

8/10 Good

Vickey

Stayed 1 night in Nov 2022

8/10 Good

C

Stayed 1 night in Oct 2022

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff
Staff were amazing
Stayed 1 night in Oct 2022

10/10 Excellent

Stewart

Stayed 1 night in Oct 2022

10/10 Excellent

Wai Him

Stayed 1 night in Oct 2022

2/10 Terrible

Rob

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

Daniel

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Elizabeth

Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised. Enjoyable stay
Stayed 1 night in Sep 2022

8/10 Good

Louise

Stayed 1 night in Sep 2022

10/10 Excellent

debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t have enough beds in the room when we arrived and Amy at the front desk went beyond the call of duty to make it right. Her caring and competency to rectify the issue was awesome. I’d say that out of all 7 nights stay in the UK her service was tops!
Stayed 1 night in Aug 2022

10/10 Excellent

Nansi

Stayed 1 night in Aug 2022

6/10 Okay

Andrew

Disliked: Property conditions & facilities, room comfort
Tire and needs updating
Very dated and desperately needed updating. It looked like it hadn’t been updated for a long time. The bathroom was clearly a very budget option and again needed updating.
Stayed 1 night in Aug 2022

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful. The property was dated and in need of some updating but was ok enough for our one night stay.
Stayed 1 night in Jul 2022

8/10 Good

SIEW BOON

Stayed 1 night in Jul 2022

8/10 Good

Jenny

Liked: Cleanliness, staff & service, room comfort
We had an enjoyable stay at the hotel. The room was a little tired looking (especially the bathroom) but it was comfortable and roomy. Staff at the hotel were very pleasant. Room had not been cleaned upon arrival but when we returned later in the day, all was well.
Stayed 2 nights in Jul 2022

10/10 Excellent

Maureen

Stayed 1 night in Jul 2022

10/10 Excellent

Mairi

Stayed 1 night in Jun 2022

8/10 Good

Gillian

Stayed 1 night in Jun 2022