Ratings based on 23 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Bath UK

Could be great,,,

Posted Aug 26, 2014
Pros: very little
Cons: Total revamp, new management.
Location: Salisbury interesting historical city.
Well the staff were terse,, apart from one. Didnt feel very welcomed at all,, he nice one was there in the morning. The main problem was the quite ridiculous price,,, Ive stayed in better Premier Inn's for less than a quarter of the cost. It does have a little old world charm, but not enough to justify the cost. The Four poster bed was stuffed into a tiny room,,, the decoration was woeful, my partner described it as something your Granny would have done!! The Bathroom wasnt cleaned properly,,, the bath was mucky,, the tiles unwashed. The glasses not clean. The plastic floor looked like something out of a mortuary..... The hotel is old for sure but the amount of noise and creaky floors from other rooms is simply a nightmare! a coach and horses couldnt drag me back!! Rip off.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Pleasant hotel with a good central location.

Posted Aug 4, 2014
Pros: The hotel date back several hundred years although of course it has been updated a number of times. It has "character".
Location: Many pubs, restaurants, and stores within walking distance. The cathedral housing The Magna Carta is also nearby
We enjoyed our stay. The staff were great and the service at restaurant and bar was very good. The location is central and parking is nearby and inexpensive.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good value room & excellent bar menu

Posted Apr 28, 2014
Pros: Bar staff, bar menu, quality of food, good value room rate
Cons: Decor furniture and fittings in bar and rooms
Location: City centre but good quiet location
Hotel decor etc is very dated but we only stayed one night and the bedroom was large and comfy and good value for the rate paid through Expedia. We had dinner in the bar and there was a very good selection and the quality of the meal we ordered was also very good. The Spanish lady serving in the bar was very friendly and efficient, and despite being overworked as she seemed to be doing everything without support, was really the ultimate professional. We would definitely stay again.
5 out of 5
Recommended
for Everyone
by Helen from Somerset

Wonderful hotel in the centre of the city.

Posted Apr 27, 2014
Pros: It's style overall.
Cons: Shower facilities.
Location: Close to everything you need, public transport all at hand if needed and a car park behind hotel, theirs is very limited and costly.
Love the hotel, old fashioned in style, but that is how it should be with the beams and sloping floors. Just how I remember it as a child 25years ago. Very clean and fresh, only issue was the shower, not particularly powerful. Staff very friendly and helpful. Wish we were staying longer.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Location for me

Posted Apr 2, 2014
Cons: Internet access was not working.
Location: Salisbury Cathedral, tour bus pickup for Stonehenge and Old Sarum
Red Lion was in walking distance to great restaurants and local attractions. Staff was friendly and knowledgeable of area.
4 out of 5
Recommended
for Everyone
by Bobbie from London

Nice hotel in the middle of the town.

Posted Nov 10, 2013
Pros: Very nice exterior and interior well decorated.
Cons: Parking and food.
Location: Excellent location in the centre of the town. Cathedral near by.
Two days and one night was just enough to visit Salisbury. Really recoomend this nice hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in city centre.

Posted Aug 28, 2013
Pros: Character and location. The room was comfoertable and the breakfasts great. The hotel had soya milk available which was also a bonus.
Location: In City centre. Esay access to StoneHenge and Old sarum by tour bus.
The hotel had lots of character. The staff were, in the main, friendly and helpful. The food was good and the location excellent.
4 out of 5
Recommended
for Everyone
by Vegan from England, UK

Overnight stay as a treat

Posted Jun 22, 2013
Pros: Helpful and pleasant reception staff and a nice family room
Cons: Breakfast
Location: Central so a bit noisy but we expected that and its unavoidable
I was delighted as a vegan to be asked if they could get anything in for me for breakfast when I rang to inform the hotel of my dietary requirements a few days before my stay. I asked for soya milk, dairy free spread for toast and vegan slices (pretend bacon) available just a few yards away in Salisbury Health food shop. Milk and spread were provided but I was disappointed the breakfast waitress was unaware of my request and the chef offered me vegetarian sausages that he could not guarantee were vegan, they turned out to be quorn which contain egg. As most good hotels offer to cater for all dietary requirements I feel the chef needs to update his knowledge and cater for everyone. An overcooked boiled egg served to my young granddaughter also had to be sent back and replaced and the tea and coffee, (self service from jugs on the buffet table) was unpleasant. Apart from breakfast which otherwise was good we all enjoyed our stay and the staff were very pleasant and helpful and the children enjoyed staying in our family room at the top of the building.
5 out of 5
Recommended
for Everyone
by Charlie from South Florida, USA

Perfect mix of character and modern convenience

Posted Mar 15, 2013
Pros: The carved woodwork and decor.
Cons: Limited parking
Location: .In the heart of old Salisbury. A bit hard to find, but once you do it is worth it.
This is a beautiful old hotel, nestled in the heart of Salisbury. The carved woodwork and antique furniture throughout makes it seem more like a B&B than a Best Western Hotel.
4 out of 5
Recommended
for Everyone
by PinballTraveler from London, UK

Nice looking hotel, decent rooms and a good bar

Posted Dec 10, 2012
Pros: Lounge area, old-world charm, breakfast included in room price
Cons: Noise from outside, lack of staff for breakfast, undercooked toast
Location: Easy to walk to anywhere in central Salisbury, but car parking is always a problem in the city
Check in was fast and efficient. Location is great, and although parking is always a problem in Salisbury and charging starts early in the morning, I was told if you buy a ticket the previous night, the unused hours carry over to the next morning, meaning you don't have to rush out early to buy another ticket. Bed was only a single and not very comfortable, but the rest of the room was fine. The view was of rooftops, but at least that meant no nightclubs. I did notice the next morning when checking out that the latch on the window was unlocked, so anyone who got access to the roof could have easily have got in. Check this before leaving the room. Breakfast service was poor - a long wait and some very frustrated guests waiting to get a table. Food was pretty good, but the hot food is poorly arranged so only one person at a time can access it. Nice eggs, mushrooms and hash brown, not great quality sausages and insipid-looking bacon. Toast arrived unexpectedly - I hadn't ordered any - but had been rushed through the toaster, so it was little more than bread. Good bar at the hotel, with 3 real ales on tap and late opening for guests. Overall, I'd stay here again.