Ratings based on 203 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wales

lovely hotel, convenient location

Posted Sep 1, 2014
Pros: good standards
Cons: bar meals were expensive
Location: Near to town centre and Swindon Old town, and also outlet shopping centre
Stayed with a friend, and loved the deluxe room with 2 double beds, worth the extra. Staff really helpful and friendly, although at check in staff tried to charge me again for breakfast which I had already paid for.
3 out of 5
Recommended
for Everyone
by A verified traveler

Grt Hotel

Posted Aug 27, 2014
Lovely hotel. Only fault is seriously expensive for drink and grub.
Comment from Hotel Management
Aug 30, 2014 by Lucy Guest Relations, Hotel Management
Dear Grt Hotel, Thank you for your review, we appreciate your kind comments about our lovely hotel, and have taken on board the comments about the Food and Beverage menu. We work hard to deliver exceptional service and amenities, and always value our guest’s feedback. We hope you choose to stay with us again soon, we also often have monthly dining promotions which you might wish to consider. Feel free to visit our website for upcoming details. Thank you once again, Kind Regards, Lucy
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Over all good experince

Posted Aug 21, 2014
Pros: pool steam room gym
Cons: lobby
Location: good shopping ..stonehenge
had pleasant stay. kids had great time at pool. steam room is a good one. very good restaurant and breakfast
3 out of 5
Recommended
for Everyone
by A verified traveler from London

Good hotel and SPA

Posted Aug 11, 2014
Pros: Breakfast and comfy room.
Cons: Restaurant staff are not very friendly. My booking package included breakfast but for some reason they did not get that communication!
Location: Cotswolds beech and park
I visited with my family 2 children and 2 adults. The room and SPA area are very clean. Swimming pool can be crowded as outside people come to use the leisure facilities.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great facilities

Posted Aug 11, 2014
Pros: Friendliness of staff, both front desk and restaurant. Terrifically large rooms and spotless bathroom.
Cons: We felt a little overwhelmed by the coachloads of guests in the restaurant. It felt a bit like a nursing home at breakfast and dinner time.
An excellent hotel for pre-wedding preparations. The front desk agent was very professional when I advised the Expedia rate actually did include breakfast. The signage from the main road and roundabout was limited (we were looking for a big Marriott sign!) which resulted in us getting lost in our hire car and having to ask directions.
5 out of 5
Recommended
for Everyone
by A verified traveler from Devon

Great stay

Posted Aug 9, 2014
Pros: rooms, pool
Cons: Bottled water in room
Location: visited family
lovely stay, great room, nice swim in warm pool, beds comfy and great breakfast, only point bottle of small water in room would have been good
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Great Stay

Posted Jul 27, 2014
Very nice hotel. Not much in walking distance but great for business trips.
3 out of 5
Recommended
for Families
by A verified traveler from Isle of Man

Not as good as previous stay!

Posted Jul 22, 2014
Pros: Breakfast; location
Cons: Air conditioning/ heating.
Location: Went to Newbury races; have used before for Cheltenham and Cotswolds visit.
We have stayed here before and found everything excellent. This time we were given a very tired room (252) with a clapped out air conditioning unit (record temperatures this weekend) so came away disappointed. The breakfast was excellent as before and at the price we paid it was overall still not bad. If we had paid more, I would have asked for the better standard of rooms we have had before.
Comment from Hotel Management
Aug 16, 2014 by Lucy Guest Relations, Hotel Management
Dear Valued Guest, Thank you for your comments, we appreciate all feedback as this helps us to continue to deliver exceptional customer service. We are delighted to inform you that we are scheduled to invest in new AC/Heating units throughout the whole hotel starting this September. This will be the final stage to our £1million+ bedrooms refurbishment we had completed last September. We hope to serve you in future, please let us know if there is anything we can help you with regarding your next stay. Kind Regards
3 out of 5
Recommended
for Everyone
by A verified traveler from scotland

Modern well situated in Swindon

Posted Jul 7, 2014
Pros: Modern and clean
Cons: See above
Location: Central
Unfortunately I had a very poor sleep since two red lights on the smoke alarm on the ceiling above the bed flashed continuously all night. I did report it to a manager in the morning and he apologised but I felt some adjustment should have been made to our bill.
4 out of 5
Recommended
for Everyone
by A verified traveler from Grand Cayman, Cayman Islands

As expected for the money

Posted Jun 30, 2014
Cons: They charge for everything, no sweeteners but I guess this is the times we now live in. Be prepared to checkout with some sort of room bill.
Location: Great location in Swindon. Close to Swindon's Old Town which is a vibrant place to be at night on the weekends. Wood street is full of bars/resturants
You know what you get for the price you pay, you always have cheaper options but the location is key for this hotel, great location and expected level of service. The rooms are fully equipped and very clean with the comfort you would expect for this level hotel.