Twin Room, 2 Twin Beds, Ensuite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Reviews of The Kings Arms Hotel - Inn

3 out of 5
The Kings Arms Hotel - Inn
20 Market Place, Melksham, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 109 out of 254 reviews" "
Rating 8 - Good. 117 out of 254 reviews" "
Rating 6 - Okay. 21 out of 254 reviews" "
Rating 4 - Poor. 4 out of 254 reviews" "
Rating 2 - Terrible. 3 out of 254 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Louise

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pub with friendly and helpful staff. Beautiful room although too hot with the window closed but too noisy with it open.
Stayed 1 night in Mar 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Katharine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
West is best
After a camping trip, the overnight stay in a comfortable, clean room (with a mattress!!!) was very welcome. The attention to detail was noted and the staff were friendly and helpful. Breakfast was top quality and we would have happily stayed there another night. Have already recommended.
Stayed 1 night in Jul 2023

8/10 Good

Mark

Stayed 1 night in Jul 2023

2/10 Terrible

toby

Stayed 1 night in Jul 2023

10/10 Excellent

David

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, friendly and helpful staff and the rooms were clean and comfortable.
Stayed 1 night in Jun 2023

8/10 Good

A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff. Happy to recommend.
Stayed 1 night in Jun 2023

4/10 Poor

Shu, San Jose

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
1. There was dirty toilet paper when I used the bathroom. 2. The shower head is leaking and when I tried used it to shower my kid the water went to all directions :(. 3. We arrived around 7,8 pm and the room was so hot. There was no fan and two little window were closed. It feels like a joke that someone wants to cook you in room. 4. The room is advertised as Family suit, however the room I got was a room on top floor with super steep unsafe stair. There is no elevator in the building as it’s an old building. There is no way that this room is safe for any young kids. 5. The hotel is operated by the pub restaurant people so it’s hard to get attention when restaurant gets busy. There is no phone in the room so you have to come down to find people to get anything. Overall my suggestion is to avoid booking this place if you have any young kids. I hope you donot get room on top floor in summer , otherwise you may get fried in your room. It’s overpriced as well. I paid over $200 for zero service with dirty toilet plus hot room.

8/10 Good

Penelope, Milford

Stayed 3 nights in Apr 2023

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Denise

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming staff, but breakfast was not good at all, actually it was terrible,love the hotel itself but because of breakfast, sorry never again, we have stop over the years 5 times, but because of the breakfast we would not stop again. Sorry
Stayed 1 night in Mar 2023

8/10 Good

martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy - earlier breakfast would have been perfect
Comfy hotel with good food and drink. Room was big and well equipped. Only issue for me was that breakfast is from 8am in the week. Offered pain aux raisin to go. When I can to get it - it was pain aux chocolat. Would have like a proper breakfast to start before 8.
Stayed 2 nights in Feb 2023

10/10 Excellent

robert

Stayed 1 night in Feb 2023

8/10 Good

Michael

Stayed 1 night in Feb 2023

10/10 Excellent

Mark, NorwIch

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Only issue is the stairs leading to the second floor. Very, very steep.
Stayed 2 nights in Feb 2023

10/10 Excellent

Belinda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Shaun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and the food was superb. Excellent value for money and would highly recommend.
Stayed 1 night in Jan 2023

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can I buy the bed?
A very relaxing stay with good quality food available on site at very affordable prices in the evening. There is a variety of options to suit all tastes for breakfast to choose from and I deliberated for a long time the first morning before deciding. The room had a very comfortable bed, (I can't remember the last time I slept for over 12 hours), kettle with plenty of hot drinks to choose from) and a bathroom bigger than some hotels, with a powerful, easy-to-operate shower. On the downside, as someone with a disability, there are quite a few stairs and the floor levels themselves do vary slightly. Overall, I cannot recommend this place enough and will certainly stay here again next time if they have availability, but I will pre-book my taxi from the station, as there is no taxi rank at the station.
Stayed 2 nights in Nov 2022

10/10 Excellent

Ian

Stayed 2 nights in Oct 2022

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing team!
staff were amazing and really helpful. Hotel is lovely and so was the food and drink. Will be staying again and recommending it to others.
Stayed 1 night in Oct 2022

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcome, great rooms and wonderful feel to the place. In a month of travelling over 5 counties was the best and most professional travel experience we have had so far. Would recommend the Kings Arms to anyone
Stayed 1 night in Sep 2022

8/10 Good

DAVID

Liked: Cleanliness, property conditions & facilities, room comfort
Good Needs attention to detail.
Spoilt by small things. Only ground coffee in rooms and fiddly cafetiere. No decaffeinated available. Only sourdough tough toast for breakfast. BAr coffee machine O/C. Comfortable room though.
Stayed 1 night in Sep 2022

10/10 Excellent

Stephen

Stayed 1 night in Sep 2022

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022
Response from Kenny on Aug 11, 2022
Thank you so much for the score of 10.

10/10 Excellent

Rory

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Area - great clean room - booked the best and was impressed
Stayed 1 night in Jul 2022

10/10 Excellent

Steve

Stayed 1 night in Aug 2022

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Kenny on Jul 17, 2022
Thank you so much for the 10.

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. Right in heart of the village. Staff very friendly. Lovely stay. Would definitely book again. Thanking you for a great weekend.
Stayed 2 nights in Jun 2022
Response from Kenny on Jul 1, 2022
Hello Christine, Thank you for the kind words and high score, we are so pleased you enjoyed your stay with us and hope to see you again soon

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and if we're ever back in Melksham we'll stay here again. Great value for money and quality breakfast .
Stayed 2 nights in Jun 2022
Response from Kenny on Jul 1, 2022
Hello Sean, Thank you so much for the kind words. We hope you will be back in the area to see us again soon.

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Kenny on Jun 7, 2022
Thank you so much for the 10.

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room could’ve done with some blackout curtains as too much outside light came in and it was hard too sleep.
Stayed 2 nights in May 2022
Response from Kenny on Jun 3, 2022
Thank you for your comment, i shall look into this for next time.

10/10 Excellent

Sarah

Stayed 2 nights in Feb 2022
Response from Kenny on Feb 21, 2022
Thank you so much for the 10.

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable one night stay in a charming place
Good service, good breakfast, clean and peaceful.
Stayed 1 night in Jan 2022
Response from Kenny on Feb 15, 2022
Thank you for the nice words, we are so pleased you enjoyed your stay with us.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top place to stop
Really nice Pub/Hotel large carpark at the rear Staff were lovely, rooms really big, comfy bed and an excellent breakfast If ever i am in the area again i would definitely come back
Stayed 1 night in Dec 2021
Response from Kenny on Dec 23, 2021
Thank you so much for such a lovely review, we are all pleased that you enjoyed your stay with us and cannot wait to welcome you back again soon.

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Village farce
The room we were in room 5 was over the boiler room se we got no sleep whatsoever as the radiator banged all night due to trapped air in the system. This started 10 min after entering the room. I went downstairs to find the whole pub deserted absolutely nobody left to discuss it with in the hotel and no emergency number . After a five hour drive you do not expect to get no sleep ! . Complaining the next morning we got moved rooms for the second night but tbo we were so tired and fed up would have preferred to move to another hotel ! The food in the bar was also very average and the bar service very strange . Lots of Inexperienced staff doing their best but inadequately trained , breakfast was a joke nothing written down so the order was completely wrong and we ate at different times due to the food arriving 15 min apart! Which is hilarious seeing as the second dish was beans on toast ! would never stay again and to top it all was told on arrival it was pre paid only to get emails after asking me to call them to arrange payment! What a joke !
Stayed 2 nights in Nov 2021
Response from Kenny on Nov 17, 2021
Thank you for the review, i have emailed you.

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried a veggie breakfast for the first time and I give it 10/10
Stayed 1 night in Oct 2021
Response from Kenny on Nov 14, 2021
Thank you for your comments.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were all very helpful. Our room was at the front of the hotel and although a lot of traffic passed by the overall noise was limited. All the meals we had there were good. Thankyou all for a great weekend.
Stayed 2 nights in Oct 2021
Response from Kenny on Nov 14, 2021
Thank you so much for the nice review.

8/10 Good

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great however we were disappointed to be asked to pay a service charge for ordering food and drinks at the bar. Bar also called last orders at 8 pm on Sunday evening!
Stayed 1 night in Oct 2021
Response from Kenny on Nov 14, 2021
Thank you for the review, as per our website we close at 8pm on a sunday, the service charge is optional as stated on our menus and we would have happily taken it off.

10/10 Excellent

ROSANGELA

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great Location. Good Shopping and takeout restaurant choices. Easy access to bus to Bath. Friendly staff and excellent breakfast and Pub Food. Would go back again.
Stayed 5 nights in Oct 2021
Response from Kenny on Nov 14, 2021
Thank you for the nice review.

10/10 Excellent

Clive, Hemel Hempstead

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Good room, comfy bed 😊 This hotel had only opened recently, apparently so the restaurant wasn’t open Mon/Tue but enough alternatives around. Steak meal was delicious when it did open! Great, friendly staff.
Stayed 4 nights in Oct 2021
Response from Kenny on Nov 14, 2021
Thank you so much for the lovely review.

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Robin

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful friendly and helpful staff. Fabulous breakfast and equally fabulous evening meal. Wouldn’t hesitate to stay here again and would highly recommend to anyone.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, being on the high street. Plenty of off road parking available. Cosy and comfortable .
Stayed 2 nights in Feb 2020

10/10 Excellent

Jez, Lancs

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place in a great location. We stayed in a superior double which is detached from the main building so guaranteed to be quiet.
Stayed 1 night in Feb 2020

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop-over-when going dancing-
Great stay-great service and helpful staff-
Stayed 1 night in Jan 2020

8/10 Good

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop in Melksham
Nice hotel, appears to be an old coaching inn. Good food, nice clean room the only drawback was the last flight of stairs is quite steep so some people may struggle. However there is ground floor accommodation available if you specify when you book.
Stayed 1 night in Jan 2020

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were greeted efficiently, with a smile, and found everything comfortable and enjoyable. No qualms about our booking or stay, and enjoyed a leisurely breakfast.
Stayed 1 night in Jan 2020
Response from Jamie on Jan 14, 2020
Thank you for the lovely review. We hope you stay again soon!