Indoor pool

Reviews of Fairfield Inn & Suites Strasburg Shenandoah Valley

2.5 out of 5
Fairfield Inn & Suites Strasburg Shenandoah Valley
33760 Old Valley Pike, Strasburg, VA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 588 out of 986 reviews" "
Rating 8 - Good. 293 out of 986 reviews" "
Rating 6 - Okay. 69 out of 986 reviews" "
Rating 4 - Poor. 26 out of 986 reviews" "
Rating 2 - Terrible. 10 out of 986 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Liked: Staff & service, property conditions & facilities
It was a great place for a quick stay. Clean, safe and convenient. Decent breakfast.
Stayed 1 night in Feb 2024

8/10 Good

NIZA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Violet, toms brook

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Cameron

Liked: Amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Marguerite

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Room was on the 3rd floor, person above me might as well have been in the room with me. I could hear the television and them clomping around from 1-4 am.
Stayed 1 night in Dec 2023

4/10 Poor

Ronald

Disliked: Property conditions & facilities, room comfort
Not impressed, won't chose again.
Chose Fairfield as it was an up-tic from what we normally chose when doing this trip expecting with a higher price a better experience but didn't have it. The AC unit didn't work, it only pumped heat. The cheap rolled wall paper had shrunk, exposing unfinished wall and was peeling. No food choice for early risers. A 2nd time that Hotels.com has indicated availability of a handicap accessible room, we chose it/book it/pay for it and when we get to the facility they do NOT have any, 1st time none existed in the building. Going to stop using Hotels.com and start using other tools.
Stayed 1 night in Dec 2023

8/10 Good

munish

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet but the room needs updating I.e.: there are no USB charging ports anywhere in the room.
Stayed 1 night in Nov 2023

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in. Ladies at the front desk after 8 pm on that Friday were amazing. Will stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before, and it is consistently clean and responsive.
Stayed 1 night in Nov 2023

10/10 Excellent

Joyce, Osage

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind Staff.
Stayed 5 nights in Oct 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Marielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Ronald

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Noisy room
Noisy rooms. Constant thumping overhead. Squealing fans for ventilation. Person preparing breakfast was lazy and in my opinion poor job. No noise insulation in the walls. Staff seem rude about booking through hotels.com instead of directly through them
Stayed 2 nights in Oct 2023

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast
Stayed 1 night in Oct 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Steven

Traveled with family
Liked: Cleanliness, staff & service
Hotel needs new mattresses, the king bed was so saggy that I could not get a good nights sleep. The Italian restaurant next door was outstanding
Stayed 1 night in Oct 2023

8/10 Good

Joan

Traveled with partner
Room house keepergreat
Stayed 1 night in Oct 2023

6/10 Okay

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was cold
Stayed 1 night in Oct 2023

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked last minute and didnt check the dates and they were able to fix it for me no problem which was hreatly appreciated since we were exhausted
Stayed 1 night in Oct 2023

6/10 Okay

Amit

Disliked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean, safe hotel with outstanding staff, which is difficult to find in 2023. Utilized the hotel as our base camp while we explored the beautiful area that is the Shenandoah Valley. Some great wineries nearby as well. Rooms were a bit small, fine for just the two of us. Will definitely consider staying here again in the future.
Stayed 3 nights in Oct 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

machalle

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The Hotel is very nice as well as the staff BUT We actually only slept for 2 hours on a Bare Mattress because the sheets were dirty with Fresh stains of bright red blood!!!
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Special attention
The hotel staff went above and beyond to make my daughter's wedding night extra special. The newlyweds were treated like royalty!
Stayed 1 night in Sep 2023

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel!
Stayed 1 night in Sep 2023

8/10 Good

Jeanna

Traveled with family
Liked: Property conditions & facilities
Parking
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly, room was clean, nice, and comfortable.
Stayed 1 night in Sep 2023

8/10 Good

karen

Traveled with family
Liked: Cleanliness, staff & service
Faucet on bathtub was leaking, loose. Breakfast was not hot although in steamer table.
Stayed 1 night in Sep 2023

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here 4 nights while visiting Shenandoah National Park. It was great. Great complimentary breakfasts, with a wonderful Italian restaurant next door. Convenient to whatever you want to do.
Stayed 4 nights in Sep 2023

8/10 Good

Crystal

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Eugene

Stayed 1 night in Sep 2023

10/10 Excellent

Suzanne

Stayed 1 night in Sep 2023

2/10 Terrible

Bryan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast wasn’t good. Bed was terrible. Staff was nice. Shower was super small. I had to stand side ways.
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Dianne, Henrietta

Liked: Amenities
Nice hotel!
Stayed 1 night in Sep 2023

10/10 Excellent

Eva

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Becky the lady at the front desk, is such a breath of fresh air. From her fairy hair so her personality she just sparkles. She answered all of my questions thoroughly and professionally as well as entertained my 4yr olds request to practice balancing in one foot with such ease. It's unusual to find people that love their job and such a pleasure when you do. Dont lose this one she's a gem!
Stayed 1 night in Aug 2023

10/10 Excellent

Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Aug 2023

10/10 Excellent

Wayne

Stayed 1 night in Aug 2023

10/10 Excellent

Anastasia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location very clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Lee, Wake Forest

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience. Front desk person upon arrival was very knowledgeable and helpful. Gr was at personality
Stayed 3 nights in Aug 2023

10/10 Excellent

Charlene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel near the interstate and close to Shenandoah NP.
Stayed 1 night in Aug 2023

10/10 Excellent

Gretchen, Swannanoa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. They made all of our business interactions very enjoyable.
Stayed 1 night in Jul 2023

10/10 Excellent

Wynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and in good condition. Breakfast was not very good
Stayed 1 night in Aug 2023

10/10 Excellent

Jason

Stayed 1 night in Jul 2023