Ratings based on 90 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Wonderful staff

Posted Aug 7, 2014
We recently broke down on the highway and stayed here while trying acquire a rental car. The staff was wonderful and understanding of our troubles and extended or check out time for the better part of the next day. I would absolutely staff here again it regiment this hotel to others. Thanks for helping me!
5 out of 5
Recommended
for Personal Event
by D. Knight from Pennsylvania.

Posted May 22, 2014 on Hotels.com
Clean. Welcoming staff. Quiet. Difficulty with keeping room at comfortable temperature.
4 out of 5
Recommended
for Business Travelers
by Lisa from Massachusetts

Conveniently located

Posted May 17, 2014 on Hotels.com
Very nice hotel . Located close to shops restaurants and Shenandoah University. Spacious clean rooms with Keurig coffee maker and mini refrigerator .
4 out of 5
Recommended
for Everyone
by rebecca from las vegas

Great staff

Posted May 15, 2014
Pros: Location, bar in hotel, wonderful staff
Cons: Food menu is not very expansive
Location: Nearby to several casual dining places.
Decent enough place, staff was really great. Nearby to several restaurants and not too far from old town.
5 out of 5
Recommended
by A verified traveler

Very nice hotel

Posted Apr 8, 2014 on Hotels.com
Very clean. Friendly, helpful front desk staff. Room and public areas of hotel very clean.
5 out of 5
Recommended
by Donna from Cortland, NY

close to sons house

Posted Apr 1, 2014 on Hotels.com
Great weekend stay - hotel folks were completely accommodating and friendly. Will definitely stay here again.
5 out of 5
Recommended
for Business Travelers
by Rich from Atlanta

Do It

Posted Feb 9, 2014 on Hotels.com
If you are reading this you might be doing what I just did...you might be thinking..should I spend the extra bucks for this hotel? I travel weekly..the answer is clear to a seasoned traveller..pay the extra 20 or 30 bucks for this hotel. It is so much nicer than the competitors off this highway exit. Clean, spacious, good staff, good food available right there..can't miss.
5 out of 5
Recommended
for Business Travelers
by Joanne from Camp Hill

Great Stay near Shenandoah University

Posted Feb 3, 2014 on Hotels.com
Nice suite near Shenandoah Conservatory and Apple Blossom Mall.
5 out of 5
Recommended
by Debby from Winchester, VA

Very convenient to everything

Posted Jan 10, 2014 on Hotels.com
Always enjoy my stay at this hotel. There are many to choose from in that area but I always return to Hilton Garden. The comfort of the hotel is above standard and having a restaurant on site is very convenient when we arrive so tired.
5 out of 5
Recommended
for Everyone
by A verified traveler

Return stay hotel

Posted Jan 2, 2014
Pros: The staff's being friendly and willingness to that extra mile to assist with a question or concern.
Cons: The smell of Frebreeze
I have to make another trip to Winchester which requires a longer stay. I am DEFINITELY going to stay there. The staff goes out of it's way to be of assistance and is very friendly. The restaurant is convenient and serves GOOD food. One of the things I was impressed with was, several times I heard QUESTS that were returning for at least a second time say how nice it was to stay there again. The only compliant I had was that they use alot of Frebreeze and the smell was overwhelming. I am very sensitive to these types of sprays. I did say something to the management and the next day it was not nearly as strong. It was certaintly one of the most enjoyable hotel stays I have had, even compaired to as more upscale hotel!