Ratings based on 210 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Washington DC

Very understaffed

Posted Aug 15, 2014
Cons: More staffing.
We stayed there on a Saturday night. There was one person on staff, and he was at the reception desk. When we asked for bedding for the pull-out bed for our child, he said that he would get to it when he could as he was the only person at the hotel. It took hours to get the sheets and blanket. We had expected more for the price. The receptionist did give us a breakfast credit in apology.
Comment from Hotel Management
Aug 19, 2014 by General Manager, Hotel Management
Thank you for taking your time to share your experiences with us. I am very sorry that you experienced an understaffed environment. We strive to ensure that we have enough staff to service the needs of our guests and I sincerely apologize that we missed the mark on the night you stayed with us. We hope that you will choose us again next time you are in town as we are certain that you will find that we do everything we can to take care of our guests. Safe Travels, Brent C Jackson General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Portsmouth, VA

Pleasant experience!

Posted Jul 29, 2014
Staff was very pleasant, room was very clean and comfortable. Hotel also had restaurant that provided an excellent dining experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quick stay

Posted Jul 8, 2014
Pros: New, clean, quiet
This was a perfect place to stay before heading into skyline drive!
5 out of 5
Recommended
by robbie from emporia, va

Golf

Posted May 24, 2014 on Hotels.com
Great
4 out of 5
Recommended
for Everyone
by WallE from Didcot

Very nice hotel

Posted May 21, 2014
Pros: Cleanliness
Hotel was well located and very, very clean. Room facilities were excellent. The only issues I had were noise from air conditioning units outside my window, which was a bit disturbing for sleep but not terrible, and the fact that breakfast was not included and very expensive. Rooms had a fridge etc. so you could make your own breakfast though.
4 out of 5
Recommended
by geoffrey from massachusetts

Posted May 19, 2014 on Hotels.com
the only issue was the on and off again air conditioning; very noisy
5 out of 5
Recommended
for Personal Event
by gpindc from Washington, DC

Affordable and comfortable Hotel in Front Royal

Posted May 13, 2014 on Hotels.com
The room was comfortable. The hotel and service was fine. However, the breakfast next door connected Houlihan's restaurant was very disappointing. We were a group of five, all selecting to eat the breakfast buffet instead of ordering off the menu. The food was cold and tasteless and overpriced and the service was lousy. I recommend to future guests to order off the menu.
4 out of 5
Recommended
for Everyone
by Rick from upstate NY

Newer Hotel. Good choice

Posted May 7, 2014
Very clean and up to date. Rooms are large and comfortable. Nice quiet setting with easy parking.
5 out of 5
Recommended
for Business Travelers
by Jim from Strauch

Big glass job in Virginia

Posted Apr 30, 2014 on Hotels.com
It was excellent. Thanks.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

clean, good restaurant on site

Posted Apr 26, 2014 on Hotels.com
We didn't get the room we booked, but overall the hotel was a good fit for us.