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Reviews of Hotel Strasburg

3 out of 5
Hotel Strasburg
213 S. Holliday Street, Strasburg, VA

Reviews

7.8

Good

Rating 10 - Excellent. 236 out of 731 reviews" "
Rating 8 - Good. 293 out of 731 reviews" "
Rating 6 - Okay. 117 out of 731 reviews" "
Rating 4 - Poor. 49 out of 731 reviews" "
Rating 2 - Terrible. 36 out of 731 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Merry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
awful
The place was closed and looks like it has been for quite sometime. The outside was run down and litter all over. We drove 5 hours to get there and even had a confirmation number from hotel. Com. Very disappointed!!!!!!
Stayed 1 night in Sep 2020
Response from Manager on Oct 10, 2020
Dear Merry, We apologize for the inconvenience that this trip has caused you. Please note that the operation has been suspended since mid March, however, there is staff for routine maintenance and hygiene. The outside is cleaned on a regular basis and the front of the hotel entrance is a public sidewalk in a nice well maintained residential neighborhood. I am not sure how there could be litter all over.

2/10 Terrible

Verified traveler

HOTEL WAS CLOSED..............I WANT A REFUND!!............................................
Stayed 1 night in Sep 2020
Response from Managment on Oct 10, 2020
Dear Guest, Please note that the Hotel has suspended its services since the COVID-19 started. We hope that will open soon. There seems to have been a glitch in the blocking of the rooms for reservations. Expedia will refund all fees associated with reservations. Thank you for you understanding and hope to hear from you when we open.

2/10 Terrible

Sherry

Traveled with family
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great place, just wish Confederacy celebration was toned down
Stayed 1 night in Apr 2019

8/10 Good

joe, Alexandria, va

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Victorian style was nice. Dinner was special. Bed was soft
Stayed 2 nights in Feb 2020

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Strasburg
Staff were all very friendly and helpful. Bar atmosphere in the hotel was nice. We were there on live music night. Bed in room 205 slept great.
Stayed 1 night in Feb 2020

4/10 Poor

DH, Cape Cod

Traveled with pets, Traveled with family
Disliked: Staff & service, amenities
Used to love staying here because its character outweighed the funkiness and minor chaos. But prices are up and staffing is reduced to one poor overworked person who had to clean rooms, tend bar and take orders in the pub (dining room never opened and the free continental breakfast never happened). Was not able to check out and make sure bill was correct because staffing that morning was zero. Never did find a human to ask about the bill, so hope when I check my credit card charges it is correct.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Quaint but needs breakfast improvement.
I have stayed here before about two years ago and looks to be about the same. It is a bit run down looking but quaint. It is on a quiet street in the middle of town. The charming little breakfast is not as good as it once was and pretty much a small uninspired continental breakfast and did not serve any hot food such as eggs. It just seems as no effort was presented to make breakfast slightly appealing. I think for $100 plus a night this was in order.
Stayed 1 night in Dec 2019

10/10 Excellent

Geffry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room,food,and atmosphere !
This was our 6th stay at this lovely hotel. The place is full of antique artifacts and the staff are always kind and helpful. We stayed Christmas eve and absolutely loved their traditional Christmas eve dinner. Their fabulous cook Chris has been there for many many years! Highly recommend!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Very historical room decor, kinda takes you back in time.
Stayed 1 night in Dec 2019

10/10 Excellent

Rocket, North Babylon, N.Y.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in a hotel was 1800's Decor, Including the building!! Just loved it all!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
I felt like I went back to the 1800's. It cost more mon
Stayed 1 night in Nov 2019

8/10 Good

Charles

Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint place. Love that there is a restaurant and pub on the property. Needs new mattresses.
Stayed 1 night in Nov 2019

6/10 Okay

Diane

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Seen better days
Lovely old hotel that needs some tender loving care. Squeaky hinges, old carpet, no elevator, sinking seats in furniture and loud somewhat uncomfortable bed. Continental Breakfast was very basic but great coffee cake.
Stayed 1 night in Oct 2019

6/10 Okay

Ron, California

Liked: Cleanliness, staff & service
The room I reserved (queen bed, bathroom) was not available. We were put in a room with a small bed with a terrible mattress (as bad as a lumpy, cheap fold- out couch), no cold water in shower (only hot), and no hot water in sink. For our second night we were moved to a nice room with two beds and both hot and cold water.
Stayed 2 nights in Oct 2019

4/10 Poor

Bernice Radle

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice but not ideal for business.
I hate to leave a bad review but here it is. This is a cute, historic hotel. The bar is great, the staff was friendly. The things that got to me was that they didn't have a shower stall in the room (bath tub only), there was hair on the blankets that wasn't mine and the heat didn't work. The internet was spotty and the breakfast was minimal, at best. It was a cute place but it wasn't ideal for business travelers. I wasn't comfortable. Also, it was expensive for what I feel it was. I would recommend the food at the bar inside - the pot pie was awesome. The town is cute, too. I enjoyed walking around. The location is excellent.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service
After ringing the bell twice at the front desk, i decided to call the hotel from the front desk (!) so we could have someone check us in!
Stayed 1 night in Oct 2019

4/10 Poor

Pjh, Pittsburgh, Pa

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique decor. Peeling paint, hugely cracked wall, blinking light fixture, no towels, long wait for clerk to come to check in, no one opened up in the morning for breakfast, so we unlocked the front door and left hungry. Sooo disappointed after having high hopes of immersing in history.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere. Bar and restaurant on the property.
Stayed 1 night in Oct 2019

8/10 Good

Phyllis M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

emily, northern Virginia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very old hotel was a hospital in 1902, full of old art, plates, stuff. Charming however, first room no sound on TV, changed us to a much larger,nicer room, hot water faucet didn't work. Restaurant was excellent, staff very helpful and concerned. good continetal breakfast. Would stay again due to charm and staff.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the style of the room. We were happy to see 2 eating establishments on site. The jetted tub worked perfectly. The only thing we did not like at all was the wi-fi coverage. There wasn't any in our room or the main building. It appeared that there was free wifi, but it never worked because of poor signal strength.
Stayed 1 night in Oct 2019

8/10 Good

Joseph

Liked: Cleanliness, staff & service, room comfort
Mixed service
Was greeted by a lovely lady that was also tending the bar and restaurant. She gave excellent service. The next morning there was no coffee, no one Maning the desk and I had to unlock the front door to get out. Left the key on the front desk. It is a great old Hotel and I have stayed there before. Probably would go back.
Stayed 1 night in Oct 2019

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely!
We spent my husband's birthday weekend at Hotel Strasburg. It is a unique and beautiful building filled with nostalgia. The hotel houses two restaurant options - we only had time to try the fine dining one, which was excellent, but the pub looked really good too. Our queen bed was very comfortable, the bathroom was clean, the shower was hot with great pressure, the staff was very friendly and accomodating. The hotel is within walking distance of everything downtown Strasburg has to offer. We did the historic Strasburg walking tour, and also visited nearby Belle Grove Plantation and Cedar Creek Battlefield. The only very minor downside was the small TV in the room, but we didn't come for the TV anyway so it wasn't a big deal. We would definitely return!
Stayed 2 nights in Oct 2019

8/10 Good

Patricia

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely, w/nice people but lacked comfort amenities
Stayed 4 nights in Sep 2019

6/10 Okay

Susan T

One night at Hotel Strasburg
We spent one night at Hotel Strasbourg as we were passing through the area. We didn’t know how far we would get that day so waited to reserve a room until a few hours before arriving. The property looked very interesting and we were looking forward to arriving. However, when we got there the woman at the front office seemed to have some trouble finding our reservation at first. Then she assigned us to a third floor room. (We wondered why we had been given a room way up there since the hotel didn’t appear to have many occupants. When we got up there, the room was stifling hot! We immediately turned on the air conditioner and after a couple of hours it was cool. Then we noticed that there was only one towel in the bathroom. We had to call down for more towels and a pleasant staff person brought them right up. When we turned down the bedspread, I noticed a prominent stain on the side of the exposed box springs. It looked like a blood stain. That was pretty off-putting! The queen bed mattress was rather stiff but okay. Overall I was not impressed with this hotel and would not return or recommend.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I booked a room with two double beds which was important because I am recovering from recent surgery and sharing a bed is difficult. Upon arrival we were told the room pictured at time of booking was not available. We were given a smaller room with no price adjustment.
Stayed 1 night in Sep 2019

8/10 Good

Dan, Madison oh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very Charming Hotel if you're looking for big luxurious rooms this is not the one for you. Strasburg is a Charming Town lots to do within walking distance from hotel I would go there again
Stayed 3 nights in Sep 2019

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay in Strausburg,Virginia.
Stayed 2 nights in Aug 2019
Response from The Managment on Sep 4, 2019
Dear Sarah, Thank you for giving us the opportunity to serve you. Please note that each room comes with different furnishings and amenities. The Front Desk is always there to assist and meet your needs. Our well priced restaurant and pub food are prepared from daily fresh ingredients and the recipes and ingredients have evolved over a period 30 years. Again thank you for your visit and review. Looking forward to hosting you soon !

8/10 Good

Verified traveler

Liked: Staff & service
Beautiful historic hotel. Good location for wine tasting.
Stayed 1 night in Aug 2019
Response from The managment on Sep 3, 2019
Dear Guest, it is a pleasure to us and our opportunity to serve you in our little but beautiful historic hotel. thank you for visiting us and for enjoying our selective wine ! We look forward to hosting you soon.

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
had lots of charm. staff was great. the most uncomfortable bed I have ever been in
Stayed 1 night in Aug 2019
Response from The managment on Aug 18, 2019
Thank you for your visit. We are sorry for the inconvenience. We will address this directly. Please note that each room has different furnishings and the front desk will be willing to accommodate any concern promptly !

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019
Response from Manager Sam on Aug 16, 2019
Thank you for your visit. Appreciate your feedback !

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019
Response from Managment on Aug 22, 2019
Dear Guest, thanks for staying with us. Looking forward to hosting you again. We appreciate your feedback!

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
It is an old home with character. The rooms are very small and need some sprucing. Bed was uncomfortable, pillows were flat and no extras provided. The food was excellent and the service at the bar and check in was excellent.
Stayed 1 night in Aug 2019
Response from Managment on Aug 16, 2019
Thank you for giving us the opportunity to serve you. Please note that our front desk staff is available to address any concerns. Our restaurant and pub food are prepared from daily fresh ingredients and the recipes and ingredients have evolved over a period 50 years. Again thank you for your visit !

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint old building - interesting location. No elevator narrow staircase
Stayed 1 night in Aug 2019
Response from Managment on Aug 16, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Sally, Columbia SC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is an interesting, quaint period piece--comfortable and acceptable but without today's level of tvs and bathrooms. The staff, however, exceeded what would be considered acceptable at any hotel. They were exceptionally friendly and helpful, going out of their way to meet our needs. In particular, to Celeste--thank you for taking such good care of us!
Stayed 1 night in Aug 2019
Response from managment on Aug 16, 2019
Thanks for staying with us. for giving us the opportunity to serve you we appreciate your feedback!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The gal who checked us in was very kind and accommodating. She made sure I could get a beer even though the bar had closed. She could see I needed it. Our chair was broken in our room and there was no elevator. There were a lot of stairs to climb. Full on breakfast was always fruit and coffee cake. Nothing more.
Stayed 4 nights in May 2019
Response from Managment on Aug 16, 2019
Thanks for staying with us and for giving us the opportunity to serve you. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like an old time bed and breakfast. Staff was very friendly and helpful, rooms were quite.
Stayed 1 night in Jul 2019
Response from Managment on Aug 16, 2019
Thank you for choosing us. Looking forward to serve you again with pleasure. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great restaurant and location. Beautiful facility with lots of individuality
Stayed 1 night in Jun 2019
Response from Manager Sam on Aug 16, 2019
Thanks for visiting us. Our restaurant and pub food are prepared from daily fresh ingredients and the recipes and ingredients have evolved over a period 50 years. Again thank you for your visit. We appreciate your feedback!

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable stay in Strasburg
Close to the town center (just around the corner), beautiful wooden building and lovely decorated. My daugher named it the "tea room style". If I ever get back to Strasburg, I'd definitely choose Strasburg Hotel again. Highly recommendable!
Stayed 5 nights in Jul 2019
Response from Sam on Aug 16, 2019
Dear Carsten, Thank you for giving us the opportunity to serve you. Please note that each room comes with different furnishings and amenities. The front desk is always there to assist and meet your needs. Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, convenient location, good pub food, outstanding staff. Would definitely visit again.
Stayed 2 nights in Jul 2019
Response from Manager on Aug 16, 2019
Thanks for staying with us. Looking forward to see you soon. We appreciate your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Manager on Aug 16, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Strasburg is a unique, genuine old small city hotel. The staff is very friendly and helpful. The rooms are modestly equipped and not perfect, but comfortable and unique. Strasburg is a great little city that's very walkable with lots of antique stores, fun places to eat, very friendly, helpful townspeople, lots of things to do and see ... and easy access to the North Fork of the Shenandoah River, and the Massanutten (mountain)..
Stayed 2 nights in Jul 2019
Response from Management on Aug 16, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Marlene, Lincoln Park, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint old hotel, very kind, very accommodating inn keepers and staff, good food.
Stayed 1 night in Jun 2019
Response from Manager on Aug 16, 2019
Thanks Marlene for staying with us. We appreciate your feedback!

10/10 Excellent

sahaon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spot.
Very quite room, great food.
Stayed 1 night in Jun 2019
Response from Managment on Aug 16, 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lots of historic character but property is run down. Reservation was not available and I had to take a different room. Hotel has no elevators and no one to help with luggage (room was on the third floor). Electrical outlet in bathroom was broken and I couldn’t use the hair dryer that was attached to the wall. Room AC was not on when we arrived on a very hot day and it took several hours for the room to cool down. WiFi was ineffective and I had to rely on my cellular service. Staff was very friendly and food and service in restaurant was very good.
Stayed 1 night in Jun 2019
Response from Management on Aug 16, 2019
We apologize for such inconvenience, looking forward to make your stay more pleasant next time.Thanks for staying with us!

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019
Response from Management on Aug 16, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ang

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely historic hotel that had so much charm and beauty I did not want to leave. The staff was completely accommodating with our bicycles and other needs. The ghost stories true or not had us enchanted as we toured the hotel, pub and beautiful grounds. I will absolutely be back. More to see in Strasburg and surrounding scenic Northern Virginia!
Stayed 2 nights in Jun 2019
Response from Managment on Aug 16, 2019
Thanks for staying with us. Looking forward to serve you again with pleasure. We appreciate your feedback!