Dear Taylor,Thank you for your review following your stay at Red Roof Inn Lexington - Winchester. I am happy that our clean room, pleasant staff and the other highlights pleased you. However, you stated that the building was a little run down. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area.Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Daniel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEXINGTON - WINCHESTER and I are disappointed to see your score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Van, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEXINGTON - WINCHESTER and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Daniel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEXINGTON - WINCHESTER and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Doug,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 5/5 rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!

Hello Dennis,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Lexington - Winchester and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

Gene,Thank you so much for your valuable feedback. We are glad you enjoyed your stay with us and we hope to see you back soon!

Dear Steve,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority, and we take what you have shared very seriously. Your review has been shared with management so that appropriate measures can be taken. We hope to see you again.

Dear Debra,Thank you for the feedback.

Dear Jane, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Lexington - Winchester. It's truly disheartening to read that you were displeased with the the air conditioning unit, the broken door, the chair situation and the other highlighted concerns that hindered your stay. While our goal is to deliver comfortable and clean accommodations for all guests, it appears Red Roof fell short with you, and for that, we sincerely apologize. I can assure you that I have brought your feedback to management's attention in an effort to ensure your experience is not repeated. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Tianna Red Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for taking a moment to leave a review. The staff and I at the Red Roof Inn Lexington - Winchester appreciate your 8/10 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello James,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Lexington - Winchester appreciate your 10/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. For future reference, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. We value you as a our guest and welcome your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Tianna Red Roof Management RediResponse Specialist

Hello Yoshaua, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Lexington - Winchester. It is so rewarding to read that you enjoyed the convenience of our location. It’s a pleasure to hear that you made our hotel the hotel of choice for your lodging.Please know that Red Roof value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price! Sincerely, Tianna Red Roof Management RediResponse Specialist

Hello Bonnie,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Lexington - Winchester and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Nicholas, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEXINGTON - WINCHESTER and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Casey, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEXINGTON - WINCHESTER and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hello Cassie,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON - WINCHESTER. We value you as a our guest and welcome your 4/5 score. I'm happy you were pleased with our cleanliness. We always enjoy hearing about the positive experiences our guests have at our Red Roof properties.It's saddening to to hear that you encountered faulted walls and a damaged carpet. Please know that Red Roof does value your business and will take your comments into consideration so that we may improve our customers experience.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Dj, Thank you for taking a moment to leave a review. Myself and the staff at the Red Roof Inn Lexington - Winchester appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof Management RediResponse Specialist

Dear Melody,I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority, and we take what you have shared very seriously. Your review has been shared with management so that appropriate measures can be taken. We hope to see you again.

Hello Bruce,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Lexington - Winchester appreciate your 5/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We would love to know what went well throughout your stay and where we can improve so in the future, please consider adding comments to your survey.The staff and I were happy to see we met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Hello Adel, Thank you for leaving a review of our Red Roof Inn. You indicated that you were not pleased with your stay, resulting in your 1/5 score. The issue you've brought to our attention regarding a leaking toilet is truly regrettable. At Red Roof we strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention. Thank you again for sharing your concerns. We wish you the best in your future travels. Sincerely, Toni-Ann Red Roof ManagementRediResponse Specialist

Hello Paul,We are sorry to hear your recent experience at the Red Roof Inn Lexington - Winchester did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,Abigail Red Roof Management RediResponse Specialist

Dear Luther,Thank you for taking the time to tell us about your experience at the Red Roof Inn Lexington - Winchester. I am glad that we earned your 4/5 score. However, it seemed your stay fell short of your expectation due to the situation you described regarding the possible mold you saw on the top of the bathroom walls. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hello Teresa, Thank you for taking a moment to complete our survey. At the Red Roof Inn Lexington - Winchester we strive to provide guests with all the comforts of home, so I am disappointed to see your 1/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Hi Candy!Thank you for responding to our survey. I am thrilled that you found our bed comfy and our bedding clean. On the other hand, you indicated that the hotel/hallways/exterior is rundown and is in need of several repairs. Red Roof appreciates your feedback and your concerns will be taken into consideration. Thank you for choosing Red Roof Inn Lexington - Winchester. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thank you for your review of our Red Roof and 3/5 rating, Kristina. We are glad that you were pleased with our staff service. You indicated however, that you found the hallways to be dim and that the windows, doors and AC needed to be upgraded. Thank you again for providing us with your feedback. We would love to see you again, should your travels bring you back to our area to provide a more comfortable stay. Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Paula,We're happy to see your 5/5 score and to know that you found our hotel to have great value while being exceptionally clean. You have indicated however, that you found the exterior of the hotel to be desolate. This is truly regrettable to hear. Thank you very much for bringing this to our attention.We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,Toni-AnnRediResponse SpecialistRed Roof Inn - Redroof

Hello Pam,Thank you for leaving a review. You indicated that you were not pleased with your stay, resulting in your 3/5 score. The issues you brought to our attention regarding noise disruptions during your stay and issues with the disabled parking are truly regrettable. We strive to provide guests with all the comforts of home, so I am disappointed to see that was not your experience. I really appreciate you bringing this to our attention.Thank you again for sharing your concerns. We wish you the best in your future travels.Sincerely,Toni-AnnRediResponse SpecialistRed Roof Inn - Redroof

Dear Stephen, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON - WINCHESTER. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Hello Jesus, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEXINGTON - WINCHESTER and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Giorgi, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN LEXINGTON - WINCHESTER. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Hello Karen, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEXINGTON - WINCHESTER and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Dear Gayle,Thank you for taking the time to write a review of your stay at the Red Roof Inn Lexington - Winchester. It was so rewarding to read your kind remarks regarding the comfortability of your room and the spaciousness of your room. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words and we look forward to hosting you and your family again in the future.Sincerely,TiannaRediResponse Specialist

Hello Bill,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN LEXINGTON - WINCHESTER. I'm happy that the cleanliness of our rooms were up to your standard. However, it's saddening to hear that your stay fell short of your expectations due to the indicated unclean condition and no breakfast. Unfortunately we no longer offer breakfast at this location but we do have a few eateries in the area that you can utilize on your next visit. Please know that the unclean conditions mentioned is not a level of service that we stand for and this will be taken into consideration to ensure your satisfaction. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,Recordo Rediresponse Specialist

I appreciate the time that you took to share your sentiments with us, David. Our team at the Red Roof Inn Lexington - Winchester appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps us to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,XaoRediResponse Specialist

Hi Daniel,The team at the Red Roof Inn Lexington - Winchester would like to thank you for your shared comments. We were happy so see that your 8/10 score was prompted by our cleanliness and convenience to the freeway, along with out value-based prices. However, you stated that the property was a bit run down and that it was not fancy by any means. As such, your feedback may be taken into consideration as we aim to make the necessary changes.Guest feedback, like yours, aids in our growth, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with an even better stay going forward.Regards,XaoRediResponse Specialist

Thank you for taking a moment to leave a review, Robert. Myself and the staff at the Red Roof Inn Lexington - Winchester appreciate your 3/5 score following your stay. You stated that the windows are in bad shape. Your satisfaction is important to us and we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future. Please know that we value you as our guest and appreciate your feedback.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Gabrielle RediResponse Specialist

Dear Sherri, We at the RED ROOF INN LEXINGTON - WINCHESTER are thrilled to have earned your perfect scoring of 5/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring .We hope to see you again soon. Sincerely, Kerry-Lee RediResponse Specialist

Thank you for taking a moment to leave a review, Walter. Myself and the staff at the Red Roof Inn Lexington - Winchester appreciate your 3/5 score following your stay. I am happy that you found our rooms to be nice and clean. However, you stated that the barking from the dog next to you hindered your experience. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better stay the next time you‘re in the area.Sincerely, Gabrielle RediResponse Specialist

Dear Jessica,We are sorry to hear your recent experience at the RED ROOF INN LEXINGTON - WINCHESTER did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,Kerry-Lee RediResponse Specialist

Dear Ruth,Thank you for your review and your scoring of 5/5. We appreciate you taking the time to share your feedback regarding your experience with us. We at the RED ROOF INN LEXINGTON - WINCHESTER thanks you for your comment and are happy to hear you had a good experience with us. Our goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services.Thank you again for your kind words. The staff and I would love to provide you with another good stay in the future.Sincerely,Kerry-LeeRediResponse Specialist

Hello Eric,Thank you for taking a moment to leave a review. Myself and the staff at theRED ROOF INN LEXINGTON - WINCHESTER appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRediResponse Specialist

Hello Joseph,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Lexington - Winchester are disappointed to see that you had a less than satisfactory experience prompting your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist

Stephanie, we are glad you enjoyed your stay with us and we hope to see you in the near future. Our swimming pool has been permanently closed and we are in process of filling the pool and hope to do a nice court yard for our guest enjoy the outdoor area.