Ratings based on 409 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Nice HotelPosted May 11, 2015
My only suggestions is if there is a wedding going on don't put someone not involved in the wedding in a room over the band. It was very load.
for Everyoneby A verified travelerfrom L
Winchester George WashingtonPosted May 10, 2015
The hotel was very clean comfortable and the staff was lovely! However I think A few little personal touches would be nice maybe put two bottles of water in your room or there's two people in perhaps a couple of snacks. And one little bottle of shampoo for two days
by A verified travelerfrom Hershey, Pa.
Have to pay to parkPosted Apr 12, 2015
There was some many things wrong with stay I don't know where to begin. First you have to pay for parking but that doesn't mean you actually have a place to park. The size of the room was a joke, I've seen walk in closets big than room 510. Are last night in town we stayed at a different hotel, it was $40.00 cheaper almost double the size of the room and had plenty of free parking.
for Everyoneby A verified travelerfrom Baltimore
Great hotelPosted Apr 12, 2015
Pros: Very comfortable bed, great shower. The staff were wonderful.
Great, comfortable room, friendly and helpful staff
for Everyoneby A verified traveler
Nice but disappointingPosted Apr 8, 2015
Pros: I like that I grew up in this town and returned to find a "Grand Landmark" restored.
Cons: Hotel Menu needs help. They have a Bar and a Pub, need real food, menu is "cheap" and not up to par for this type of hotel. Basic Bar Food!
Location: Lots close by, historic area with good food and shopping near by...just don't drive or you can't park when you get back!
Nice Hotel in Historic location. The room was OK but not what was expected from photo's on Travel website. Room was much smaller, no four poster beds or antique furnishings, no grand tub, or fire place in room with, sitting area and eating area. Bathroom was OK, great sink area, but tub was obviously "leftover" from old hotel days...just new tile. We were "stuck in a back corner" with only a view of the roof top to the adjoining building. We paid for parking at the "hotel lot" only to leave for dinner and come back to find we had NO PARKING SPOT. Our car was "taken away" and parked at an "Alternate Location." We did not know where our care was and had to ask for it to be "retrieved" when needed. I expected much more. Then to top it off, we had secured the room thru a "discount site", on the morning we left a "bill" was placed under our door showing "much less" then we had prepaid and that included the extra $$$ for the "parking". When I questioned the Auditor about this I was advised I should not have seen this "bill" as it was for the "website." The significant "difference" was given to the Website????? NOT GOOD BUSINESS!!!!!
for Everyoneby A verified travelerfrom Los Angeles
Posted Mar 25, 2015
Pros: Wonderful facilities, comfortable bed, lovely pool and restaurant. Loved the outer facade and little historical details.
Cons: Can't really think of anything.
Location: I didn't stay long enough to really explore the town, I'm afraid.
I was here for only a short stay, but I had a lovely time here. The hotel has a historical feel and is very handsomely decorated. The room was of good size (with a nice bathroom and a VERY big shower). The pool downstairs is decorated like a Greek bath, very pretty! Had a good hearty breakfast at the restaurant downstairs and then went for a walk around the surrounding town--lots of quaint old buildings and snow, when I was there (early March).
for Everyoneby A verified travelerfrom New York City
Small, gracious, reasonable.Posted Mar 22, 2015
Pros: It has an old-world feel, and it's been renovated tastefully. And frankly, we love the horseshoe shaped bar, frequented by interesting people.
Cons: Our room could have been more spacious. But it was extremely reasonable.
Location: As stated, Civil War sites, including Stonewall Jackson's HQ.
This was our fourth stay in several years, and again, it was a very rewarding one. It was on a Thursday, so we got to hear a bluegrass concert in the ballroom, a monthly occurence at the hotel. Very enjoyable. Winchester has a rich history, especially concerning the Civil War, and we hope to take in more of the sites over our next visits. Yes, we will be back, on our journeys south and north.
for Familiesby A verified traveler
Great Valentine's PresentPosted Feb 17, 2015 on Hotels.com
Extremely clean and well kept stay. Loved the pool and hot tub. Also loved the large bathroom and the high ceiling in the room. The room was also nice and quiet. I look forward to visiting here again soon.
for Familiesby Caitlinfrom West Virginia
WeddingPosted Feb 16, 2015 on Hotels.com
Everything was great except we ordered breakfast from room service and it was delivered and hour late and cold.
for Familiesby Timothyfrom Baltimore, MD
Super HotelPosted Feb 11, 2015 on Hotels.com
Wonderful Hotel located in the downtown area near shops and restaurants