Fridge, microwave, stovetop, dishwasher

Reviews of TownePlace Suites by Marriott Winchester

2.5 out of 5
TownePlace Suites by Marriott Winchester
170 Getty Ln, Winchester, VA

Reviews

8.8

Excellent

Rating 10 - Excellent. 199 out of 377 reviews" "
Rating 8 - Good. 129 out of 377 reviews" "
Rating 6 - Okay. 30 out of 377 reviews" "
Rating 4 - Poor. 10 out of 377 reviews" "
Rating 2 - Terrible. 9 out of 377 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Tannen P

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. We arrived early and they let us check in a little early. Room and building very clean. Free breakfast was really good. Conveniently close to a grocery store and restaurants. No indoor pool or hot tub.

4/10 Poor

Aegis

Stayed 2 nights in Dec 2023

4/10 Poor

Aegis

Stayed 6 nights in Dec 2023

4/10 Poor

Aegis

Stayed 6 nights in Dec 2023

8/10 Good

Susan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before -reasonable price for a two bedroom suite
Stayed 1 night in Nov 2023

2/10 Terrible

Aegis

Stayed 6 nights in Nov 2023

10/10 Excellent

larry

Traveled with family
The 1st floor stunk so bad like cat piss we almost threw up. Totally disgusting place. The lady that checked us in was awesome but that was it.
Stayed 1 night in Oct 2023

6/10 Okay

Maureen

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

CHARLES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Friendly staff, great room.
Stayed 2 nights in Oct 2023

10/10 Excellent

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities
Its good
Stayed 5 nights in Sep 2023

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 1 night in Aug 2023

8/10 Good

Asset

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t eat the breakfast, boiled eggs are like rubber bolls - jumping off the table. Scrambled eggs are not eggs, look and taste like plastic or some paper. Thin walls, even the ceiling, you can literally hear everything around you.
Stayed 1 night in Jul 2023

10/10 Excellent

Martha

Stayed 1 night in Aug 2023

10/10 Excellent

Darline Saint

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and family friendly
Stayed 4 nights in Jul 2023

8/10 Good

Monia, East Hartford

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The courtesy of the staff was great. I stayed on the 2nd floor and had a not so good couple of nights sleep due to heavy traffic over head. Ill probably request a higher floor next time .
Stayed 2 nights in Jul 2023

10/10 Excellent

William

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was amazing - shout out to Skylar. Clean and comfortable.
Stayed 1 night in Jul 2023

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and welcoming, the suite was spotless and comfortable, the parking lot was spacious and well lit, and the location was conveniently located near shopping and restaurants without feeling like it was too busy or hectic.
Stayed 3 nights in Jun 2023

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facility
Fantastic stay. All of the staff were so friendly and helpful. Clean facilities and we would absolutely stay here again.
Stayed 1 night in Jun 2023

8/10 Good

Ellen

Stayed 1 night in May 2023

10/10 Excellent

Amber

Stayed 1 night in May 2023

10/10 Excellent

joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we stay there every year when we come in town, great place.
Stayed 3 nights in Mar 2023

10/10 Excellent

Joe

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
I was short and sweet
Stayed 4 nights in Feb 2023

10/10 Excellent

Curtis

Stayed 1 night in Feb 2023

10/10 Excellent

Donna

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean room with mini kitchen- great breakfast & good coffee 😀
Stayed 1 night in Feb 2023

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

6/10 Okay

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

David, Fayetteville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice reception /desk staff
Stayed 1 night in Dec 2022

10/10 Excellent

Robert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid stay
Stayed 1 night in Nov 2022

8/10 Good

Nancy

Stayed 1 night in Oct 2022

10/10 Excellent

PETER, Marstons Mills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great Hotel with all the apartment like amenities in each room with incredibly helpful and pleasant staff. I want to make this a favorite on our trips South
Stayed 1 night in Oct 2022

6/10 Okay

Kristina

Traveled with group
Mediocre at best
The room and hallways had a bad smell. The cleaning crews were busy when I checked in around 3:30 PM on a Saturday afternoon. There was a lot of trash compiled in the hallways. It was not a pleasant first impression.
Stayed 1 night in Sep 2022

8/10 Good

Tom

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Clint

Traveled with group
Thumbs up
Excellent customer service from the front desk and all the other staff. Highly recommend.
Stayed 1 night in Jun 2022

6/10 Okay

Nicholas

Stayed 1 night in May 2022

8/10 Good

Miriam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common areas were slightly worn, but staff was great. There was a cigar smoker in a near room. Suite was nice. Breakfast was adequate.
Stayed 2 nights in Mar 2022

8/10 Good

Ormon

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good space in a convenient location!
Stayed 1 night in Mar 2022

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here everytime I have to go to Winchester, VA.
Stayed 2 nights in Feb 2022

10/10 Excellent

Shakir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of a hotel
Enjoyed my stay here. Stayed 28 nights, and this worked out just great. The room setup is good, where you have a separate kitchen and wardrobe, then the bedroom combined with a office desk. Staff were AWESOME, friendly and in good spirits, always ready to help. Nice location too, with plenty of food options nearby. Gem of a hotel.
Stayed 27 nights in Jan 2022

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 hour stop between WF and SU
Had a two bedroom suite for three guys. Plenty of room, clean, easy to find, good breakfast, friendly staff. All good.
Stayed 1 night in Jan 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overpriced for such small rooms
Rooms are small. My room smelled like dogs which is understandable given it was a pet friendly hotel. There should be laminate floors instead of carpeting. The bathroom is way too close to the bed for privacy. Full length mirror faces the toilet, thanks for that… Hair dryer was broken. House keeping banged on door at 8:30 AM on Sunday morning. First floor was like walking through a back section of the hotel with all the room cleaning equipment. Definitely not a “superb” hotel as advertised.
Stayed 1 night in Jan 2022

6/10 Okay

Zachary

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Smells funny
The place smells like a nursing home. Almost as though it was also a shelter or Red Cross location.
Stayed 1 night in Dec 2021

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Decent place with a SUPER nice staff...Everyone was great...I have a bit of a high bar for hotels so I'm not going to go all out here...But for the money it's a solid choice with a decent bed and free breakfast. I'd stay here again.
Stayed 1 night in Dec 2021

10/10 Excellent

Eran

Stayed 1 night in Dec 2021

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Townplace Suites Winchester
Staff were friendly, room was clean.
Stayed 1 night in Nov 2021

10/10 Excellent

Tiffani

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Stephen, Smyrna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people were very nice. The rooms were very large. When we were checking out there were 4 deer walking across the grass area edge of the parking lot. It was very nice.
Stayed 2 nights in Oct 2021

8/10 Good

Janet

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for two nights. Free breakfast is good, good variety. Room wasn’t clean by the maid service. We had to ask the front desk for fresh towels but with no problem. There’s only a bar of soap and half a bottle of shampoo and conditioner in the bathroom. Would be nice to provide liquid soap to wash hands during Covid. Room has no sound proof. We can hear everything everyone is saying in the hallway.
Stayed 2 nights in Sep 2021