Ratings based on 8 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.4 Room cleanliness
3.9 Service & staff
4.2 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from GTA

Great accommodations, food, staff, and service!

Posted Aug 6, 2014
Pros: Good customer service and friendly staff.
Cons: An in-room safe would have been convenient (though they had one at the front desk) and found the duvets a bit too warm.
Location: Beautiful view - marina/small beach on Lake Rosseau.Santa's Village for kids (hour drive). Outdoor heated pool, shuffleboard, tennis, and golf course
Four of us recently spent five relaxing days at Windermere House. We will definitely return! The menus were quite varied and the food was terrific. There were numerous gluten free options available throughout the day and evening. The menus provided enough options it wasn't necessary to repeat dishes over the length of our stay. For breakfast, special GF plates were offered/prepared for one of the group who is celiac and unable to eat buffet-style. The rooms, grounds, and restaurants were immaculate and the staff were polite and friendly. The WH pictures presented a good preview.
4 out of 5
Recommended
for Everyone
by Lindsay from Toronto, Ontario

Great time!

Posted Jun 30, 2013
Me and my fiance stayed at Windermere for one night last week and received excellent service. Each one of the staff members greeted us with a friendly smile and really added to the experience. The rooms were clean, the lakeview balcony was gorgeous and although it was raining during our stay, we still got to walk out and see a little bit of the area. Diner at the pub was delicious and the complimentary breakfast (we both had the waffles) were great! Would return again!
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jun 16, 2013 on Hotels.com
4 out of 5
Recommended
for Couples
by Sandy and Ian

Fall colours and Romantic Getaway

Posted Oct 8, 2012 on Hotels.com
The autumn colours were spectacular. Unfortunately, we were unable to experience the Pub, Spa and some water craft because of the timing of our vacation (Monday thru Thursday). One breakfast was cold (8:30 a.m.) due to an onsite conference, but the rest of the meals were great. My husband was treated to a fresh fruit cup alternate so he could maintain his diet requirements, and the bar tender kindly prepared a hot rum toddy to help me combat a bad cold.
3 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Aug 8, 2012 on Hotels.com
3 out of 5
Recommended
by A verified traveler

Service needs overhaul

Posted Jul 17, 2012 on Hotels.com
Lovely resort with a great setting and food is good, although expensive. What was shocking was the poor service. Wait staff avoid eye contact. On one occasion a table drink order was completely forgotten, on another, a table appetizer of nachos also never materialized. It was so bad, I don't think I would return.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Sep 22, 2011 on Hotels.com
2 out of 5
by A verified traveler from Aurora Ontario

Windemere Experience So So

Posted Aug 18, 2010
Badly overpriced for the quality of the facilities. The Dinner was very nice, the pub lunch forgetable. Nice full breakfast. Staff were nice. Condition of hall rugs was disgusting. Needed cleaning or replacement. Certainly not consistent with a seasonally high priced four star hotel