Interior

Reviews of Latchis Hotel

2.5 out of 5
Latchis Hotel
50 Main Street, Brattleboro, VT

Reviews

8.4

Very Good

Rating 10 - Excellent. 231 out of 553 reviews" "
Rating 8 - Good. 205 out of 553 reviews" "
Rating 6 - Okay. 77 out of 553 reviews" "
Rating 4 - Poor. 28 out of 553 reviews" "
Rating 2 - Terrible. 12 out of 553 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quaint shopping, dinning options in walking distance. This is a historic building. That being said, expect loud doors and noisy plumbing. We got very specific instructions at check in. We were told where to park with our hotel pass in car window, if that was filled to go to the lot next to it. We did. Returned to parking tickets 2 tickets.
Stayed 1 night in Apr 2024
Response from Amy Goodnow - Hotel Manager on Apr 10, 2024
Linda, thank you for your review and rating. I'm so sorry to hear that you received not only one but 2 tickets. Our parking lot is always free to our guests, so I assume that you weren't able to park there. I do wish you would have brought them to us before leaving. I have spoken with the front desk to be very clear as to where our parking lot is so this won't happen to anyone in the future. We do hope that you return to stay with us again.

10/10 Excellent

Kathleen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved The Latchis! If you are looking for a traditional, hotel-chain experience this might not be your cup of tea, but it is a truly special place. First non-profit hotel I've ever stayed in and I plan on going back. Historical building in the heart of downtown Brattleboro with a vintage movie theatre playing first-run films and great pub with live music in the building. Surprisingly spacious, well-appointed with super-friendly staff. Record player and vinyl in the room. Fun and funky! Great restaurants and cute antique shops right out the front door. The local co-op grocery store is just steps away and the parking was easy and totally convenient. Loved the scenic views of snow covered mountains, even in April. Looking forward to visiting again. So much to do and see.
Stayed 1 night in Apr 2024
Response from Amy Goodnow - Hotel Manager on Apr 10, 2024
Thank you so much, Kathleen, for leaving us a great rating and such a detailed review! We're happy to hear the record player was a hit with you, and be assured, they are in every room for your return trip! We look forward to your next stay to discover new "gems" in our downtown area. Until then, Happy Travels!

10/10 Excellent

Carla

Traveled with partner
Friendly and welcoming staff. Quirky deco hotel in the historic downtown walkable to shops and restaurants.
Stayed 2 nights in Apr 2024
Response from Amy Goodnow - Hotel Manager on Apr 10, 2024
Thank you, Carla, for your rating and review. The team strives to make every stay memorable. We hope to see you again when you return for another stroll around Downtown Brattleboro! Until then, Happy and Safe Travels!

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another good stay here at the historic Latchis.
Stayed 2 nights in Mar 2024
Response from Amy Goodnow - Hotel Manager on Apr 1, 2024
Thank you again Craig! We love our return guests and hope to see you again! Have a wonderful day and Great Travels!

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly, check in was super fast and easy, room was very clean
Stayed 1 night in Mar 2024
Response from Amy Goodnow - Hotel Manager on Apr 1, 2024
Craig,Thank you so much for taking the time to leave a review and a great rating! Our team appreciates every guest that comes through our doors. Hope to see you again soon!

10/10 Excellent

Naoko

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very charming hotel!
Stayed 1 night in Mar 2024
Response from Amy Goodnow - Hotel Manager on Apr 1, 2024
Thank you Naoko for taking the time to leave us a review and rating. We do greatly appreciate your business and hope to see you in the near future!

10/10 Excellent

Eric

Traveled with partner
Liked: Property conditions & facilities
We like the no-nonsense retro feel. Also easy checkin, checkout and payment.
Stayed 1 night in Mar 2024
Response from Amy Goodnow- Hotel Manager on Mar 28, 2024
Eric, Thank you so very much for taking the time to leave a review and rating. Our entire team tries to make sure every experience exceeds guests' expectations. We can't wait to see you again when in the Brattleboro, Vermont area. Until then, Happy Travels!

10/10 Excellent

Anne

As a woman traveling alone I felt safe and cared for
Stayed 3 nights in Mar 2024
Response from Amy Goodnow - Hotel Manager on Mar 27, 2024
Anne, Thank you so much for leaving a great rating and review. It was wonderful to speak with you before you left. We look forward to your return trip. Until then, Safe Travels!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Amy Goodnow - Hotel Manager on Mar 18, 2024
Thank you Jennifer for leaving us such a great rating! Our team strives to make every guest feel welcome and comfortable. We hope to see you again when in the Brattleboro Vermont area! Until then, Happy Travels!

4/10 Poor

Ken

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The vintage atmosphere is quaint, but some maintenance is lacking. Walls had peeling paint. The noise of the uncarpeted hallways, the lack of any sound deadening and the poor maintenance of the door closers made for an extremely noisome stay. There wasn't enough outlets to run the few amenities. Had to choose between lights or the microwave. Had to move the fridge from in front of the heater to plug in the lamp... Little to no hotel parking, plan to pay in the local lot... No late night food options, plan accordingly.
Stayed 1 night in Mar 2024
Response from Amy Goodnow- Hotel Manager on Mar 17, 2024
Ken, Thank you for taking the time to leave a review and rating. We are in the process of some facelifts throughout the property, painting, and door noises being one of them. Just taking over 6 months ago as manager has proven its challenges, but we are moving along at a steady rate. We are a small town, and late night is not the draw for us. I, myself, have found it frustrating when the need for food hits late. We tend to take the good with the not-so-good when it comes to our little town. Thank you again for your detailed review, they help us improve. If you should choose to stay with us again, please call us to check in on the updates and progress being made so we can be sure you're in one of the newer rooms. Until we see you again, Happy Travels!

10/10 Excellent

Peter, Pittsfield

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Amy Goodnow - Hotel Manager on Apr 8, 2024
Thank you so much for taking the time Peter to leave us an excellent rating! We strive very hard to make every stay a memorable one. We hope to see you in the future when in the Downtown Brattleboro area!

10/10 Excellent

Norma

Liked: Amenities
Location
Stayed 1 night in Mar 2024
Response from Amy Goodnow- Hotel Manager on Mar 15, 2024
Thank you so much, Norma, for leaving such a great rating! Our entire team loves it when we meet our guests' expectations! We hope you will visit us again when in the Brattleboro VT area. Until then, Happy Travels!

10/10 Excellent

Stanley

Stayed 1 night in Mar 2024
Response from Amy Goodnow- Hotel Manager on Mar 23, 2024
Thank you, Stanley, for an excellent rating! It's always nice to see the hard work our team puts in, pays off with our guests! We hope when you return to Brattleboro, you will stay with us again! Until then, Safe Travels!

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The charm is incredible, one feels as if they have stepped through a time portal into the past. As promised, there were records and a record player to make the experience even more vintage. Staff were kind, professional and accommodating. Easy walk from train station. Don't hesitate to make a reservation!
Stayed 1 night in Feb 2024
Response from Amy Goodnow - Hotel Manager on Mar 4, 2024
Thank you so much Lisa for your great review and rating! We are all so happy to see that we made your stay a pleasant one. We look forward to your return stay when taking the train to Brattleboro. Until then, safe Travels!

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun historic hotel and close driving to okemo and mt snow. Walkable to restaurants and shops, though Brattleboro is a bit sleepy!
Stayed 2 nights in Feb 2024
Response from Amy Goodnow - Hotel Manager on Feb 29, 2024
Thank you so much Craig for leaving a rating and review. Yes, Brattleboro is a "sleepy" little town, but we are located right in the heart of it. We are all so happy to hear that you enjoyed your stay and we do hope to see you again on your next visit! Until then, Happy Travels!

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Funky historic building, clean and comfortable.
Stayed 1 night in Feb 2024
Response from Amy Goodnow - Hotel Manager on Feb 25, 2024
Thank you Rebecca for leaving us a review and rating on the Latchis Hotel! We are so happy to hear you enjoyed our unique hotel. We do hope when in the Brattleboro area next, you choose to stay with us again! Until then, Happy Travels!

10/10 Excellent

KEVIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice welcome to a classic location
Stayed 1 night in Feb 2024
Response from Amy Goodnow - Hotel Manager on Feb 20, 2024
Thank you so much Kevin for taking the time to rate and review the Latchis Hotel. We are lucky enough to be located right in the heart of Brattleboro with walking to everything. We are glad to see that you enjoyed your stay and hope to have you return in the future. Until then, Happy Travels!

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at the Latchis whenever we visit our family in Brattleboro, and we love it. It's a vintage hotel, so you have some cool touches like light fixtures and radiators from the old days. Our favorite parts are the classic rock albums and turntable (bring your bluetooth speaker!) and the attached pub and movie theater. We had drinks and listened to a band after dinner. Restaurants, bars and shops are an easy walk from the hotel, and the staff is top notch. Love it!
Stayed 2 nights in Feb 2024
Response from Amy Goodnow - Hotel Manager on Feb 20, 2024
Thank you, Valerie, for taking the time to leave your rating and detailed review. We love having our guests return and see all that downtown Brattleboro has to offer. The record players are a hit with all it seems and we enjoy when we hear that some new and some old favorites are found. We look forward to your next stay.

10/10 Excellent

Amy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property!
Response from Amy Goodnow- Hotel Manager on Feb 18, 2024
Amy,Thank you for such a warm review! We are so happy you "loved" our unique and historical hotel! We do hope you will return to visit us again in the future! Until then, Happy Travels!

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel and friendly staff!! Would be nice to have new carpet or flooring put down in the rooms. Current carpet looks old. But overall was very clean!
Stayed 5 nights in Jan 2024
Response from Amy Goodnow - Hotel Manager on Feb 13, 2024
Thak you Andrew for taking the time to review the Latchis Hotel. We are happy to see that we met your expectations. We do hope that you choose to stay with us again the next time you're in the downtown Brattleboro area. Until then, Safe Travels!

8/10 Good

eric

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is dated, probably for the appeal of historical accuracy. The carpets made me want to vom but otherwise it was a good stay. conveniently in the center of everything so we were able to walk everywhere
Stayed 1 night in Feb 2024
Response from Amy Goodnow - Hotel Manager on Feb 12, 2024
Thank you for taking the time to leave a rating and review. Yes, we are a historical Hotel and many of our fixtures are from the era the hotel was built in, 1938. We are in the process of some "face-lifts" and do hope that you will come back and check out our progress. Until then, Safe Travels!

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Feels like staying at a Hollywood hotel circa 1940s. Right in downtown!
Stayed 2 nights in Feb 2024
Response from Amy Goodnow - Hotel Manager on Feb 12, 2024
Craig,Thank you so much for your rating and review! Our entire team is blessed with being stewards of this great Art Deco style hotel. Please remember to stay with us when you are in the downtown Brattleboro area next time. Until then, Safe travels!

8/10 Good

Carolyn

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a NON-PROFIT hotel being restored. There is no daily maid service unless stay is longer than 3 days. The room we had was freshly painted in Art Deco colors, but that was the only thing arty about it. The staff was very helpful and the bed was comfortable. Location is excellent. Theater was cool
Stayed 2 nights in Feb 2024
Response from Amy Goodnow- Hotel Manager on Feb 7, 2024
Carolyn,We are happy to see that you had a good stay with us. We invite you back as we are gradually bringing back the true Artdeco style the Latchis was originally built in. We hope to see you in the future. Until then, safe travels!

10/10 Excellent

CHRISTOPHER, JOHNSTOWN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service checking in, great location for walking and dining options. Hotel very historic with an old time vibe, a lot of fun. Only issue is room was super warm but we will definitely stay again!
Stayed 1 night in Feb 2024
Response from Amy Goodnow - Hotel General Manager on Feb 5, 2024
Christopher,Thank you so much for a great rating and review! You did "nail it" with the comment we are Historic. 85 years to be exact! We are so happy when guests celebrate our uniqueness with us and enjoy their stay on top of it. We hope to see you again when visiting any of the restaurants or shops in downtown Brattleboro VT.

10/10 Excellent

Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful rooms, convenient walk from Amtrak station and to downtown
Stayed 1 night in Feb 2024
Response from Amy Goodnow - Hotel General Manager on Feb 5, 2024
Wen,So happy to hear that you enjoyed your stay! With Amtrak only steps away we are the perfect spot for those that come to visit Brattleboro without transportation of their own. We do hope you'll be back to stay with us soon!

10/10 Excellent

Aisling

Stayed 1 night in Jan 2024
Response from Amy Goodnow - Hotel Manager on Mar 22, 2024
Thank you Aisling for such a great review! Our entire team thanks you! We hope to see you when you visit the Southern Vermont area again! Until then, Safe Travels!

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a beautiful historic property with rooms containing historic elements. The service is excellent. Parking is easy and it is very close. Walking to bars restaurants the supermarket and you can even walk to a trail head across the bridge in New Hampshire.
Stayed 1 night in Jan 2024
Response from Amy Goodnow- Hotel Manager on Jan 21, 2024
Vanessa, Thank you for your excellent review and wonderful comments about our historical gem! We do hope when you are in the area again you stay with us. The Wantastiquet trails in Hinsdale again, you choose us as your "home base". Until then, Safe Travels and happy hiking!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amy the manager was very accommodating as I needed to stay an extra night. Room was comfortable, clean and quiet. Good coffee downstairs, and always available. Right in downtown Brattleboro. Close to shopping, bars, restaurants. I recommend the Latchis Hotel.
Stayed 1 night in Jan 2024
Response from Amy Goodnow- Hotel Manager on Jan 21, 2024
Peter, Thank you so much for such an excellent review! It is always our pleasure to welcome our new "family" for extra nights. I'm so happy to hear we met your expectations and I'll be sure to pass it along to the team. We hope to see you again when staying in the downtown Brattleboro area!

8/10 Good

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Amy Goodnow - Hotel General Manager on Jan 18, 2024
Thank you Jessica for giving us a great rating! We are glad to see we met your expectations for your stay! We do hope that when you're in the Green Mountain state again, you'll choose to stay with us!

6/10 Okay

Stuart, Greer

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Enjoyed the history and the staff. The property itself has challenges. The windows are so thin you can hear everything on the street. Last night it was a drunk guy yelling from 2-4am. Enjoyed our stay. Lovely staff in the theatre!!
Stayed 1 night in Jan 2024
Response from Amy Goodnow - Hotel Manager on Jan 16, 2024
Stuart, I am so sorry to hear that someone's noise level outside disrupted your rest. I do hope that didn't lessen the view of our hotel itself. If you do choose to stay with us again, please call us directly to discuss other room options not on the street side. We look forward to any future visits and until then, Safe Travels!

10/10 Excellent

kristy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cute property attached to a theater in a very central location. There is a food coop nearby as well as many restaurants and shops along the street. Definitely recommend staying there if skiing nearby. It snowed overnight and They even removed the snow off our vehicle in the morning!
Stayed 1 night in Jan 2024
Response from Amy Goodnow - Hotel Manager on Jan 16, 2024
Thank you so much Kristy for leaving us such a great review and rating on the Latchis Hotel! We are definitely located in the heart of downtown with so much to offer all around us. We do hope you will stay with us again when going to the many southern Vermont Ski resorts surrounding us. Safe Travels!

8/10 Good

Emily

Stayed 1 night in Jan 2024
Response from Amy Goodnow - Hotel Manager on Jan 16, 2024
Thank you so much for such a great review, Emily! We are happy to see we met your expectations and do hope wen in the Southern Vermont area again you will choose to stay with us. Until then, Safe Travels!

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Amy Goodnow- Hotel Manager on Jan 13, 2024
Thank you Stewart for the excellent rating! We're glad to see our team met your expectations! We do hope you'll return when in the Green Mountain state again. Until then, Safe Travels and Happy Trails!

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While it seems haunted here, it was also exceedingly clean, cool (record players in the room was a great touch!), friendly, the staff went out of their way to be kind. I would definitely recommend, and felt completely at ease as a solo female traveler. A great place to stay!
Stayed 1 night in Jan 2024
Response from Amy Goodnow - Hotel Manager on Jan 12, 2024
Gabrielle,Thank you so much for your rating and taking the time to write such a lovely review! Our team tries very hard to make sure every guest has a pleasant experience when staying with us and I am so happy to hear that we were able to do that for you! We hope you were able to find a favorite album in the vinyl library. Yes, every room has them! We do hope you will stay with us again when traveling in the downtown Brattleboro area. Until then, Safe Travels!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Amy Goodnow - Hotel Manager on Jan 9, 2024
Thank you so much John for leaving us such a great rating! Our entire team prides themselves in making sure every stay is as close to perfect as we can make it. We do hope that when you are in the Brattleboro area again you choose to stay with us! Until then, safe travels!

8/10 Good

Michael

Historic bldg
Stayed 1 night in Jan 2024
Response from Amy Goodnow - Hotel Manager on Jan 8, 2024
Thank you for taking the time to leave us a review. We definitely are a historic building, opening in 1938. We pride ourselves as stewards of this property and keeping up as much of the historic aspect as we can and enjoy sharing that with our guests. We do hope that you will stay with us again in the future. Until then, safe travels!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place located in the center of it all. So many little details that you have to experience. And the staff cleaned the snow off my car... You find that anywhere else.
Stayed 1 night in Jan 2024
Response from Amy Goodnow - Hotel Manager on Jan 8, 2024
Thank you, Joseph, for your great rating and review! We are so happy to hear that we made a good impression. Our Facilities Manager, Travis is great at making sure everything is running smooth, right up to cleaning off cars after a storm. I will be sure to let him know you appreciated this little touch. We hope to see you again soon!

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. The room was very clean. There was a slight dripping from the tub faucet. I thought the windows could use a second frame of plexiglass to insulate against street noise. Would stay again.
Stayed 1 night in Jan 2024
Response from Amy Goodnow - Hotel Manager on Jan 8, 2024
Thank you, Greg, for your review and giving us a heads-up about the faucet. Being an older building, she has her occasional leaks. However, we always want to know so we can take care of the issue. We do hope that when you are in the Brattleboro area next you choose to stay with us again!

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice job on the remodel, very clean, engaged staff👍
Stayed 2 nights in Jan 2024
Response from Amy Goodnow - Hotel Manager on Jan 8, 2024
Thank you, Fred, for your review! It's nice to see that you recognized some of the recent changes here. We are continuing our room "facelift" and hope to see you again so you can see our progress. Safe travels!

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Amy Goodnow - Hotel Manager on Dec 26, 2023
Thank you for your rating! We are so happy to hear that we met your expectations. We do try hard to make sure that everyone has a pleasant stay when in the downtown Brattleboro area.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Nice but room was so hot!!
Stayed 3 nights in Dec 2023
Response from Amy Goodnow - Hotel General Manager on Dec 28, 2023
Thank you for leaving a rating and review. Due to our central heating and cooling system, unfortunately, some of our rooms do get a little on the warm side. We do provide fans in all rooms for such issues. If you ever experience an issue at any hotel, please let the front desk know immediately so we can attempt to make adjustments or even change rooms for you. We want to make sure every stay is as pleasant as possible. Thank you for staying with us and we do hope that you will choose to do so again in the future.

10/10 Excellent

Jason

Stayed 1 night in Dec 2023
Response from Amy Goodnow - Hotel Manager on Jan 12, 2024
Thank you Jason for leaving us a wonderful rating! We are glad to have met your expectations and hope you will stay with us again when in southern Vermont! Until then, Safe Travels!

10/10 Excellent

lia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Amy Goodnow - Hotel Manager on Dec 15, 2023
Lia,Thank you so much for leaving us a review. We so appreciate when we can meet expectations and are told we are on the right "track". We do hope you will come stay with us again when in the downtown Brattleboro VT area! Until then, Safe Travels!

8/10 Good

Wally

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Amy Goodnow - Hotel Manager on Dec 11, 2023
Thank you, Wally, for taking the time to review the Latchis Hotel! Looks like we almost had the perfect stay for you. We are always interested to know where we missed the mark to make it a perfect stay. We do hope you will visit us again in the future! Until then, Safe Travels!

8/10 Good

Maggie

Liked: Cleanliness, staff & service, room comfort
Great value
Great price for location and quality. This is our 3rd year staying over for a work function in town.
Stayed 1 night in Dec 2023
Response from Amy Goodnow - Hotel Manager on Dec 11, 2023
Maggie,We are so happy to hear that we made your stay another good one! We are so happy for our returning guests. We look forward to your stay in Brattleboro next time. Please let us know if there is anything we can do to make your next stay even better. Until then, Safe Travels!

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Amy Goodnow - Hotel Manager on Dec 11, 2023
Thank you so much for taking the time to rate our hotel. It looks like we may have missed the mark with you. Can you please contact us directly so we can get more details on how we can make any future stays better. As our guest, we get the best information directly from you.

8/10 Good

Ryan

Stayed 1 night in Nov 2023
Response from Amy Goodnow- Hotel Manager on Dec 8, 2023
Ryan, thank you so much for reviewing our Hotel. I do hope that you will contact me directly to let me know what we could have done to make your stay a perfect 10. I look forward to hearing from you, and again, thank you for the review. Safe travels!

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Amy Goodnow - Hotel Manager on Nov 20, 2023
Thank you so much for taking the time to leave us a rating! We are all so happy to see that your stay was enjoyable. We do hope that you will stay with us again when in the Green Mountain State.

6/10 Okay

Jim

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Amy Goodnow - Hotel Manager on Nov 13, 2023
Jim,Thank you for your review. It seems we missed the mark on your stay. Can you please provide me with more details how we could have made your stay better. We are striving to make each stay as close to perfect as we can, and the only way to better ourselves is by guest feedback. I look forward to your reply, again, thank you for your review.

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to all of town!
Stayed 2 nights in Nov 2023
Response from Amy Goodnow - Hotel Manager on Nov 8, 2023
Thank you so much for taking the time to write a review for us! We are so glad that we could meet those expectations and that you could reach the entire town of Brattleboro. We hope to see you when you are back in the area!