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Reviews of Hilton Windhoek

5 out of 5
Hilton Windhoek
Rev. Michael Scott St., Windhoek

Reviews

8.8

Excellent

Rating 10 - Excellent. 364 out of 690 reviews" "
Rating 8 - Good. 224 out of 690 reviews" "
Rating 6 - Okay. 60 out of 690 reviews" "
Rating 4 - Poor. 31 out of 690 reviews" "
Rating 2 - Terrible. 11 out of 690 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

olubunmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about it
Stayed 3 nights in Mar 2024

10/10 Excellent

Unseo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Christina

Stayed 1 night in Dec 2023

6/10 Okay

Jory

Stayed 2 nights in Oct 2023

10/10 Excellent

Peter

Very nice hotel with good location to Main Street. Great staff and wonderful breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Jeppe

Stayed 1 night in Oct 2023

10/10 Excellent

Luiz afonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel no melhor lugar da cidade, tudo maravilhoso!!
Stayed 2 nights in Sep 2023

10/10 Excellent

christine

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. Clean and comfortable. I would definitely book this again.
Stayed 1 night in Sep 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Highly recommended. Very clean and well taken care of. Restaurant and Bar has great views. Would def. Stay there again.
Stayed 1 night in Sep 2023

10/10 Excellent

NORMAN

Stayed 1 night in Sep 2023

10/10 Excellent

Alison

Stayed 1 night in Aug 2023

10/10 Excellent

Nokukhanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2023

10/10 Excellent

Haran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good business hotel located conveniently.
Stayed 5 nights in Jul 2023

6/10 Okay

Austin

The Hilton is convenient, and I do love staying here specifically for easy access to the craft village right next door so I can speak a few Otjiherero words to the Himba women, and walk to other shops downtown. However the rooms felt a little dated and small. I had just come from staying at the Weinberg which had bigger and more updated rooms. So this is a great option if you get an economical rate.
Stayed 1 night in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious city centre hotel
Very luxurious hotel in the centre of Windhoek. There was a beautiful rook terrace with pool and views of Windhoek. The restaurant and the staff were also great. Overall a very nice place to stay.
Stayed 1 night in Jun 2023

10/10 Excellent

Mitsuru

Stayed 1 night in Jun 2023

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Sameh

Stayed 13 nights in Jun 2023

10/10 Excellent

Fiona

Stayed 1 night in May 2023

2/10 Terrible

J. O.

Stayed 1 night in May 2023

8/10 Good

Arjun

Business traveler
Liked: Cleanliness, staff & service
Convenient and clean.
Stayed 4 nights in Apr 2023

8/10 Good

Grace

Stayed 6 nights in Apr 2023

10/10 Excellent

Alena

Stayed 1 night in Apr 2023

8/10 Good

Maria Elisa

Stayed 1 night in Mar 2023

6/10 Okay

Arnaud, New York

Business traveler
Liked: Cleanliness
Not the best Hilton or best hotel I have stayed at. The blue wall color on the 8th floor looks odd and cheap. There were no towels in my room, and the bathroom door couldn’t stay closed. The help promised to fix the bathroom door never came until I asked again. Buffet dinner at the restaurant on the mezzanine was average and options limited, and I couldn’t chew any of the beef strips included in the buffet, despite Namibia’s claim to be a top beef producer. The seats and carpet in my room were old and stained in places. The Executive Lounge on the 9th floor was a nice touch. So were the rooftop pool and rooftop bar. Benjamin, at the front desk, was a bright spot and did his best to enhance my stay. One hiccup that I faced was that I definitely booked a room with breakfast included on Expedia, yet, after completing the booking process, neither Expedia representatives nor the hotel could find any mention of breakfast in my reservation. Go figure…
Stayed 2 nights in Mar 2023

10/10 Excellent

Reilly Sean

Stayed 1 night in Mar 2023

8/10 Good

Thomas

Stayed 2 nights in Mar 2023

8/10 Good

brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I enjoyed the stay. Staff friendly and helpful if there were any issues. The lunchtime buffet lunch could have a greater variety of food. I found it somewhat limited in choice especially Tuesday March 7
Stayed 7 nights in Mar 2023

10/10 Excellent

Reilly Sean

Stayed 2 nights in Feb 2023

10/10 Excellent

Vikash

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, good quality facilities, large room
Stayed 6 nights in Feb 2023

10/10 Excellent

yonas

Stayed 2 nights in Feb 2023

6/10 Okay

Roy

Stayed 1 night in Feb 2023

10/10 Excellent

Kayla

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful and friendly!
Stayed 1 night in Jan 2023

8/10 Good

Ana L C

Stayed 2 nights in Jan 2023

8/10 Good

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good. Skybar and Lap swimming pool were great

10/10 Excellent

Denise, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Very friendly and comfortable, and perfect location for touring the city. Near lots of attractions, food and shopping. Breakfast was good. Would recommend to a friend. Liked the Skybar very much for view and atmosphere and pool.
Response from PRODINA on Jan 7, 2023
Dear Denise Thank you for staying with us and for taking a moment to share your experience. I am pleased to hear you found your stay to your liking and thank you for your nice comments regarding our hotelWe look forward to hosting you again Kind Regards

10/10 Excellent

Denise, New York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and delightful hotel. Very welcoming beautifully done-up for Christmas. Room So nice and comfy.
Response from PRODINA on Jan 1, 2023
Dear Denise Thank you for your rating and for taking the time to share your experience with us. We are pleased to hear that you find your stay to your liking, please be rest assured that we have shared your comments with the team. We look forward to welcoming you back to our hotel in the not-too-distant future.

6/10 Okay

Kynah

8/10 Good

Niharika

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water pressure is fantastic and the area around is pretty walkable with things to do close by including a famous church and the independence museum.
Stayed 5 nights in Oct 2022

8/10 Good

Boo Keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly person named Ivan welcome us at the airport to pick us up. Hotel generally
Stayed 1 night in Oct 2022

10/10 Excellent

Shannon

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

pam, Swindon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a stopover in Windhoek
Stayed 1 night in Aug 2022

8/10 Good

pam, Swindon

Stayed 1 night in Aug 2022

4/10 Poor

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing.
We booked the Windhoek Hilton at the end of 17 days driving around Namibia. The reason for the choice - the facilities. We had been looking forward to roof top swims, long steams and some spa time. What a disappointment to find that the pool and the wellness centre were closed. I’m sure the refurbishment was needed, but I think it very unfair that we were not informed beforehand. This work was obviously organised months ago, plenty of time to inform guests of the issue. We had a cold room - apparently some rooms could only be cooled, others warmed. Namibia was 2 degrees that morning, cooling was not required! We were moved to a ‘warming’ room but the toilet door would not stay closed (10 cm gap), neither would the shower door – causing a wet floor, followed rapidly by a slip, a bruised toe and a sore back! Having dietary requirements meant we emailed several weeks ahead and were told they would not be a problem – 2 vegans, one with a gluten intolerance. Not a problem? What a joke! It took 4 visits from room service and a trip to the kitchen just to get milk for tea/coffee. Despite promises, gluten free bread/pastries did not appear. The head chef was very helpful, but our second evening another chef who, I think, had never met a vegan, gave us a meal I could have bettered when I was 12. The only veg. on offer was the same as those for breakfast! The staff were lovely. The organisation behind them, amateurish.
Stayed 2 nights in Jul 2022

10/10 Excellent

min

Liked: Cleanliness, property conditions & facilities, room comfort
A great hotel
Stayed 6 nights in Jul 2022
Response from PRODINA on Jul 30, 2022
Thank you for Choosing the Hilton Windhoek, we appreciate your rating

10/10 Excellent

Maeva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only stay one -night leaving hotel à7;30 am just to sleep
Stayed 1 night in Jun 2022
Response from PRODINA on Jul 7, 2022
Warm Greetings from the Hilton Thank you for taking a moment to share your experience. I am pleased to hear you found your visit to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Kind Regards PRODINA SHIKONGO Reservations Agent

10/10 Excellent

Monika

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Windhoek
This hotel is great for stay in Widhoek. We were very satisfy with staff, room and services provided.
Stayed 1 night in May 2022
Response from PRODINA on Jul 7, 2022
Dear Monika Thank you for taking a moment to share your experience. I am pleased to hear you found your visit to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Kind Regards PRODINA SHIKONGO Reservations Agent

8/10 Good

Teit

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
One of the best Hotels in Windhoek - but still room for improvement for facilities like the pool and the selection of resturants.
Stayed 5 nights in Mar 2022

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great stay. Good location, friendly staff, value for mobey. Beautiful sunset views from sky bar.
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Amazingly helpful staff. Enjoyed the breakfast.
Stayed 3 nights in Dec 2021