Ratings based on 234 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified traveler from Guelph, ON

Weekend Away

Posted Jun 29, 2015
Pros: Clean, fridge, microwave and coffee machine in room
Cons: Rooms need to be up dated
Location: Downtown, walking distance to casino
Stayed at this hotel for 2 nights while in town for a wedding. The place is very dated but clean. Front desk staff were great. Breakfast typical for continental.
5 out of 5
for Everyone
by A verified traveler from Nassau, Bahamas

Tucked away gem

Posted Jun 19, 2015
I've lived in Windsor as a student and returned as a visitor a couple times. I've never seen this hotel until this booing and found a keeper. It represents the choice hotel brand well. The food selection was great (hot and cold breakfast options), access to a computer and printer in the lobby,cold refreshing fruit-infused water for weary travelers (we drive 4.5 hours to get there and it was a nice treat), and one evening there was homemade chicken noodle soup! The rooms are clean and spacious! A queen bed and a pull out sofa. Bed was good-sofa bed, not so much. The in room fridge and microwave and Keurig machine with both tea and coffee options was also a nice finishing touch. Everything was clean and working fine. I will definitely return. It is literally a 10 minute walk from downtown (tunnell) and a 2 minute walk from a nice family park and Windsor's indoor water park.
3 out of 5
by A verified traveler

Wrong room.

Posted Jun 8, 2015
Paid for a room with a hot tub in it but was given the wrong room. Front desk said Expedia messed up and my room was already booked. I asked for the manager and was told she was working 11pm to 7 am and was told she couldn't be reached and I would have to come see her between those hours. I left my number and asked to be called immediately. Never got a call. I explained to front desk when I checked out and was told I would have to call Expedia and tell them to call the manager if I wanted a discount or refund. Room was clean and nice but staff did very little to accommodate the fact that I had completely the wrong room even though I had proof of what I paid for. Never going back or recommending.
2 out of 5
by A verified traveler

Posted Jun 1, 2015
Room smaller than showed on web site. Bed had large dip in Center of bed.
1 out of 5
by A verified traveler from Toronto, Ontario

Posted May 11, 2015
Pros: Nothing
Cons: Everything
Location: None
Dirty room, ice machine broken, bathroom dirty and toilet did not flush. There are no movies and channels did not all work.
2 out of 5
by A verified traveler from ontario

Needs work

Posted May 1, 2015
Experience was not that great most of the equipment such as ice machine and waffle maker was out of order room was not properly clean left bag of garbage lying on floor of our room . Don't recommend this hotel
3 out of 5
for Everyone
by A verified traveler

good rate but old furniture

Posted Apr 27, 2015
Cons: need new furniture
Location: in the summer you walk to downtown windsor but any other time you have to drive
good rate okay breakfast but the room has an old furniture
4 out of 5
for Families
by A verified traveler

Good Value

Posted Mar 23, 2015 on Hotels
Hotel is clean and comfortable. Staff is very good.
3 out of 5
by A verified traveler from windsor

Very average

Posted Mar 14, 2015
They didn't replace cups or shampoo on cleaning. Clean room not much as far as dinner on street.
3 out of 5
for Everyone
by A verified traveler from Waterloo, Ont.

Comfortable bed, clean, good breakfast

Posted Mar 9, 2015
Pros: Reasonable price for our nights stay and friendly staff.
Ice maker not working but they did have ice for us. The bed was comfortable and the room clean. Lots of choices for breakfast. Staff was welcoming and pleasant.