Ratings based on 167 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Barrie, ON

Nice Stay

Posted Dec 23, 2014
Spent the weekend at this hotel, was good location and well maintained, clean and nice facility. Staff for most part very helpful and kind, though not many staff on duty so check in and check out were slow.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Don't come for the wifi.

Posted Dec 16, 2014
The Hampton Inn & Suites is a very nice hotel. There are a couple of issues that had me baffled though in comparison to other hotels. 1. Free WiFi - The wifi offered for free from the hotel is VERY slow. If you were planning on using Netflix or some service like it during your stay... think again. I've been to many other hotels who do not put a limit on the wifi offered to their guests or make you pay for faster wifi. In this day and age throttling the wifi seems petty to me. 2. Phone calls. My wife made two LOCAL phone calls which lasted no more than a minute each. We received a bill of almost two dollars for each phone call. Again, I have been to many hotels which do not charge for local calls. In the end I enjoyed the hotel but felt we were being "nickeled and dimed".
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely stay

Posted Nov 24, 2014
Stayed just one night, but having come from another slightly less pleasing hotel the night prior, this hotel was great. Clean rooms, great breakfast that was fully stocked (didn't have to ask for anything), and very warm and clean pool that my mother raved about. Whole hotel was full of kids for hockey tourney but we weren't bothered by any noise, even with our room adjacent to the elevator - either adequate sound-proofing or we were just that tired :). Would definitely stay again and recommend to others.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom bellbrook, oh

1st visit to Canada

Posted Nov 17, 2014
Pros: staff was amazing and the breakfast was great
Location: visited the River Lights and the new closed jail
We have a great time and the hotel staff was so helpful and welcoming
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ontario,canada

Nice hotel, close and easy drive to the border,

Posted Oct 19, 2014
Pros: Food, staff, pool and hot tub!,
Cons: More cookies!,
Location: Shopping( mall and outlet), great food in little Italy!,
Great place!!, great restaurants, nice mall, great friendly staff, Went because we had tickets to a concert in Detroit, first time in Windsor, will be back for sure!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa

Nice hotel but breakfast was cold regularly

Posted Oct 15, 2014
Hotel was great, great staff and a convenient location.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom toronto

more than what I expected

Posted Oct 14, 2014
Location: we shopped at an outlet mall nearby
my husband and I were pleasantly surprised, we weren't expecting much the hotel is in great condition and extremely clean, bright and nicely decorated the beds were comfortable and the rooms spacious the only disappointing thing about our stay was the complimentary buffet breakfast although the selection was good, the quality of the food (eg. eggs, sausage) was not
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario Canada

Enjoyed my stay at this hotel

Posted Sep 29, 2014
Based on the experiences of other posters I requested a room farthest away from the elevator, which I got, and it was very quiet. The bed was super comfortable and everything was very clean.
3 out of 5
Recommended
for Families
by A verified travelerfrom TECUMSEH,ON

Facilities require upgrade

Posted Sep 23, 2014
Pros: Morning Breakfast and Bed
Cons: Elevator, showers, towels, staff
Location: We did not do anything outside
elevator is very slow. Room with king size bed and sofa has coffee maker inside the washroom why? Towels are of not a good quality looks like a motel quality. Showers hardly gets water out not enough pressure ..water conservation initiative but hard to shave at low pressure through tap. Hard to clean my razor. Morning breakfast was awesome staff was friendly but looks tired.. some of them wont even smile.
5 out of 5
Recommended
for Business Travelers
by Elliefrom Virginia

Good experience

Posted Sep 22, 2014 on Hotels.com
Hampton Inns are always good and this was no exception. The staff was extremely helpful and courteous