Ratings based on 416 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2015
The staff were friendly, the rooms were clean and comfortable. I liked the outdoor patio and the services the hotel provided.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NH

business trip

Posted Mar 16, 2015
Pros: convenient; the front area is very nice; I liked the 'sleep comfort' beds as opposed to the basic mattresses.
Cons: a little difficult to find the front desk when I first walked in. I expected it to be in front, but I found it after going around the draperies.
I was there for a conference; however, there were too many girls there! I would have liked to use the pool and hot tub, but every time I looked, there were at least 30 girls in the pool. I realize that it was a conference for them, too, but just too many people! Most were nice; some were almost rude. The bathrooms were set up weirdly. This is a preference thing, but I thought it very strange that the towel rack was in the shower itself, and there wasted space above the toilet with a big picture (where the towel rack usually is); and the toilet paper was over 3 feet away from the toilet. That was a tough stretch. Anyone with back pain would have an exceptionally difficult time using the toilet paper. The conference room was good. Easy to get to, and the temperature was comfortable.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Albany, NY

Nice hotel; many little disappointments

Posted Mar 11, 2015
Pros: Friendliness of staff; location
Cons: put a step in the hot tub; add more channels; fix the Keurig machine; turn the water heater temp up
We stayed there one night, just to get away from the snow. The lobby is classy. We looked forward to soaking in the hot tub, swimming and just relaxing. It was very difficult to get into the hot tub -- the first step down was the seat. Our room was nice, but when my husband went to take a shower, the water was warm (not hot). I looked forward to a cup of coffee in the morning, but the Keurig machine in our room was broken. Overall, the hotel is nice, but there were a lot of little bothersome things that added up. When I told the person at the front desk, she was very understanding and said she would pass it all on to management. It may have been a more relaxing time for us if things worked correctly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 3, 2015
I was an hour away and was just planning on spending the night to catch my early flight the next morning. The weather turned and I had to go to the hotel earlier than planned. They were very accommodating. Room service was fast and the staff was friendly.
1 out of 5
by A verified traveler

small

Posted Mar 2, 2015
Pros: nothing
Cons: bigger hot tub bigger rooms
Location: sucked
the room was small the hot tub was small and there were about 9 guys in there and it was a total turn off
2 out of 5
Recommended
for Everyone
by A verified travelerfrom CT

Not a great stay

Posted Feb 14, 2015
Receptionist was curt, particularly on noting that my reservation was on Expedia. Room windows had very bad wind noise and there was no way to stop it. Room was fine, hotel is nice, but staff and wind noise would not make me want to stay there again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom boston. ma

Posted Feb 9, 2015
Staff was very friendly and accommodating finding me 2 adjoining double/double rooms
3 out of 5
Recommended
for Everyone
by A verified travelerfrom l.i., ny

Nice hotel, although poorly insulated.

Posted Feb 4, 2015
The hotel was not at all bad. Facilities were nice, but the building is poorly insulated. Our toilet pipes froze in our room and the hallways were very cold. Something to keep in mind during the cold winter months.
5 out of 5
Recommended
for Couples
by A verified traveler

wonderful stay

Posted Jan 28, 2015 on Hotels.com
The Hilton hotel is a beautiful facility. My stay there was enjoyed as well as relaxing.
5 out of 5
Recommended
for Couples
by A verified traveler

Great place to stay

Posted Jan 26, 2015 on Hotels.com
Very lovely place, had extra anenities, personal very friendly and helpful. Would definately return.