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Dear Emily,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Dear Antonio,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
10/10 Excellent
virgil
Traveled with family and small children, Business traveler
The room was really nice, loved that the kids could take a bath.
virgil
Stayed 1 night in Apr 2024
Response from Arnold on Apr 17, 2024
Dear Virgil,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Convenient for the Cycling event held in Windsor, the staff was friendly and receptive to guests
Lawrence
Stayed 2 nights in Apr 2024
Response from Arnold on Apr 16, 2024
Dear Lawrence,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Excellent customer care & super friendly staff. Nice free breakfast buffet, all day free coffee, tea, lemon water & fruit. Safe facility & sorrounding area.
Kent
Stayed 14 nights in Mar 2024
Response from Arnold on Apr 16, 2024
Dear Kent,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Stayed 2 nights middle of week to visit friends and some wine tasting tours of area.
The staff are very friendly and customer oriented. Didn’t give 5 star because the initial room needed to have the sheets changed, it was like it wasn’t properly laundered. The staff at front desk (Ben), was nice about it and changed my room (upgraded) at no additional charge.
Bike
Stayed 2 nights in Apr 2024
Response from Arnold on Apr 13, 2024
Dear Bike,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Dear Maria,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Dear Kent,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
4/10 Poor
Samantha
Traveled with group
Apr 9, 2024
Disliked: Cleanliness, amenities
Dirty and dark.
Samantha
Stayed 1 night in Apr 2024
Response from Arnold on Apr 10, 2024
Dear SamanthaThank you for taking the time to leave detailed feedback. We have shared your thoughts with seniormanagement and we will be discussing your remarks with our teams.We are constantly looking for ways to improve upon our service and hospitality and it is withfeedback like yours that we are able to do so. We strive to provide the absolute best experience forall of our guests.Although we understand your time with us was not up to expectations, we do hope that you give usanother opportunity to be our guest.Sincerely,Arnold MzeraGuest Services Manager
Dear Maria,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
This was the end of a hectic tiring trip and the hotel was calming quiet and exactly what we needed.
Pleasant breakfast too!
Jackie
Stayed 1 night in Apr 2024
Response from Arnold on Apr 10, 2024
Dear Jackie,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Dear Michael,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Dear Maria Corazon,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Room was very well kept. Top notch. Will stay again. Felt secure. Could use updating to elevator and reception area.
Mike
Stayed 1 night in Apr 2024
Response from Arnold on Apr 9, 2024
Dear Mike,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
10/10 Excellent
Lyza
Traveled with family
Apr 4, 2024
Liked: Amenities
I arrived very sick and they checked me in early with no hesitation or charge. The room was clean,, bed was comfortable. It had all the amenities expected and didnt have any problems with noise.
Lyza
Stayed 2 nights in Mar 2024
Response from Arnold on Apr 9, 2024
Dear Lyza,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Dear Paola,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Dear GaganThank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Dear Maria,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Dear Bernadette,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Room is really nice great water pressure in shower, balcony super cute love it , was alittle surprised to see the microwave wasn't wiped down all the way clean but other then that great , gym room really small but has elliptical treadmill and bench with hand weights, hot tub is indoors so eventhoigh its raining i can enjoy it .
deborah
Stayed 1 night in Mar 2024
Response from Arnold on Mar 31, 2024
Dear Deborah,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
I liked it was pretty much by itself. The only other building was the bowling alley Nd i dudnt hear anything.
Daniel
Stayed 1 night in Mar 2024
Response from Arnold on Mar 27, 2024
Dear Daniel,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
4/10 Poor
Martin
Traveled with family
Mar 25, 2024
Disliked: Cleanliness
We arrived around 3ish in the afternoon. There was no one at the check-in desk, however there was a hand written note on the counter saying back in 5 minutes. He did come back to check us in but he seemed somewhat disoriented. When we got to our room on the 3 floor, neither of the 2 keys he gave us worked. When we went back down to have it fixed, he indicated that maybe we just don't know how to use the keys. Very insulting and no offer of apology for HIS mistake. Our room was very dirty, The bathroom floor was totally sticky. Avery bad experience overall.
Martin
Stayed 1 night in Mar 2024
Response from Arnold on Mar 26, 2024
Dear Martin,Thank you for taking the time to share your valuable feedback regarding your recent stay here at The Holiday Inn express Windsor. Please accept my sincere apologies that your experience with us did not live up to the high standard for which we are known for. We greatly value your insight and have taken the opportunity to share your comments with the hotel's leadership team to improve the overall guest experience.Thank you again for your feedback and we hope to have the opportunity to host you again the next time your travel plans bring you to Windsor.Sincerely,Arnold MzeraFront Desk Manager
This place was clean and friendly. It’s in a cute location. A bowling alley right next to the hotel and 3 min from 3 breweries. Also a nice breakfast. We enjoyed our stay
Arelia
Stayed 1 night in Mar 2024
Response from Arnold on Mar 26, 2024
Dear Arelia,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Dear Samantha,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
10/10 Excellent
Leon
Mar 21, 2024
Leon
Stayed 1 night in Mar 2024
Response from Arnold on Apr 11, 2024
Dear Leon,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
The staff was very friendly and the bed was comfortable.
Evelyn
Stayed 2 nights in Mar 2024
Response from Arnold on Mar 20, 2024
Dear Evelyn,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Dear Jasmin,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
6/10 Okay
Carlos
Traveled with family
Mar 18, 2024
Liked: Cleanliness, staff & service
Pool never worked
Carlos
Stayed 1 night in Mar 2024
Response from Arnold on Mar 21, 2024
Dear CarlosThank you for taking the time to leave detailed feedback. We have shared your thoughts with seniormanagement and we will be discussing your remarks with our teams.We are constantly looking for ways to improve upon our service and hospitality and it is withfeedback like yours that we are able to do so. We strive to provide the absolute best experience forall of our guests.Although we understand your time with us was not up to expectations, we do hope that you give usanother opportunity to be our guest.Sincerely,Arnold MzeraGuest Services Manager
Dear Crystal,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Dear Shannon,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Convenient and close to shopping; easy parking, has pool and gym, clean and staff was very nice and accommodating. Very helpful with my business needs.
Kenneth
Stayed 1 night in Mar 2024
Response from Arnold on Mar 20, 2024
Dear Kenneth,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Dear Kent,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Dear Jeff,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
10/10 Excellent
Randy
Traveled with partner
Mar 2, 2024
Very clean and comfortable, great coffee in the morning!
Randy
Stayed 1 night in Mar 2024
Response from Arnold on Mar 20, 2024
Dear Randy,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Dear Anne,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Clean room, early check-in ,quiet. Very nice buffet breakfast.staff very friendly and helpful. Will return.
John
Stayed 1 night in Feb 2024
Response from Arnold on Feb 27, 2024
Dear John,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Right off freeway but, quiet! Remodeled in the last few years.
Robert
Stayed 1 night in Feb 2024
Response from Arnold on Feb 27, 2024
Dear Robert,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Staff was friendly. Facility was clean and organized.Overall a wonderful expirence
Sara
Stayed 1 night in Feb 2024
Response from Arnold on Feb 27, 2024
Dear Sara,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
It was a nice Holiday Inn Express. Clean, and comfortable bed. Good place to stay after a day of wine tasting.
Deborah
Stayed 1 night in Jan 2024
Response from Arnold on Feb 15, 2024
Dear Deborah,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
10/10 Excellent
Deanna
Feb 5, 2024
Liked: Cleanliness
Deanna
Stayed 1 night in Feb 2024
Response from Arnold on Feb 8, 2024
Dear Deanna,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Dear Tony,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Pluses: Staff, location (close to downtown shops & restaurants), amenities (free good breakfast, 24x7 coffee, water & fruit, fridge, microwave, free parking, free wifi & fast wired internet), pool, exercise room, laundry
Kent
Stayed 16 nights in Jan 2024
Response from Arnold on Feb 6, 2024
Dear kent,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Dear Erika,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
10/10 Excellent
Gay
Jan 26, 2024
Gay
Stayed 1 night in Jan 2024
Response from Arnold on Mar 20, 2024
Dear Gay,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
10/10 Excellent
Tanya
Jan 21, 2024
Tanya
Stayed 1 night in Jan 2024
Response from Arnold on Feb 15, 2024
Dear Tanya,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
10/10 Excellent
G
Jan 21, 2024
G
Stayed 1 night in Jan 2024
Response from Arnold on Jan 22, 2024
Dear G,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Dear Marie,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager
Very nice clean rooms. The housekeeping staff were friendly. The room was quiet like I requested with very comfy beds. The breakfast was great!
Jerry
Stayed 1 night in Jan 2024
Response from Arnold on Jan 22, 2024
Dear Jerry,Thank you for choosing the Holiday Inn express Windsor Sonoma wine Country for your recent getaway and for taking the time to share your experience.We are thrilled to hear that you had a lovely time. Providing excellent customer service is at the heart of our philosophy, and we are delighted that our team exceeded your expectations in every area.We are proud to hear that our team was able to go above and beyond to provide you an unforgettable experience.Your recommendation is greatly appreciated, and we look forward to hosting you again soon.Sincerely,Arnold MzeraGuest services Manager