Ratings based on 152 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
80% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Windsor

Perfect for a night out

Posted Jan 26, 2015
We booked this hotel on purpose because we wanted something centrally located in the downtown area. It was perfect because it wasn't too far from the bars we went to and at the end of the night wasn't too far of a walk! Hotel staff was very kind and accommodating. I would stay there again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom almont mi

Great hotel

Posted Jan 24, 2015
Nice place to stay. Parking is tight but sufficient.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2015
Hotel was clean, walking distance to casino, and staff was helpful and friendly. Parking was a little tight but can't see where they could improve. Rooms were comfortable.
Comment from Hotel Management
Jan 8, 2015 by Front Office Manager, Hotel Management
Dear Guest, Thank you for your kind review. We love to hear back from our guests. I am happy to share your kind words with the rest of the hotel team. I apologize that you experienced some problems with our parking structure. We do have an underground area that is easier to navigate for your next stay with us. We look forward to your next visit. Kind Regards, Sheila Morton Assistant Front Office Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Good for the night

Posted Nov 30, 2014
Couple friends and I went for the night and it was good for us college guys. The only problem is we got a noise complaint at 7 p.m.
Comment from Hotel Management
Jan 8, 2015 by Front Office Manager, Hotel Management
Dear Guest, Thank you for taking the time to leave us a review. I am glad to hear that you had a good time while staying with us. We look forward to welcoming you back again soon. Yours in Hospitality, Sheila Morton Assistant Front Office Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 14, 2014
Great location with nightlife and food all around the hotel.
Comment from Hotel Management
Nov 25, 2014 by Heather, Hotel Management
Dear guest, Thank you for sharing your comments. I'm pleased to hear that you enjoyed your stay. I can't agree with you more about the food and location. We hope to welcome you back soon! Warm regards, Heather B. Assistant Front Office Manager
4 out of 5
Recommended
for Getaway With Friends
by ddvfrom Newmarket

Holiday Inn Windsor

Posted Oct 25, 2014 on Hotels.com
Located near tunnel to Detroit and casino. Parking extra 15$.
Comment from Hotel Management
Jan 3, 2015 by Heather, Hotel Management
Dear ddv, Thank you for your comments. We are pleased to offer onsite parking to our guests at a nightly rate of $6.50 (Sunday-Thursday), and $15 (Friday and Saturday). We hope to welcome you back soon! Yours in Hospitality, Heather B. Assistant Front Office Manager
2 out of 5
Recommended
for Couples
by Janefrom Napier

Too Noisy and Too Bright

Posted Oct 21, 2014 on Hotels.com
Postitives - the bed was very comfortable - the staff at the reception were very friendly Negatives - the curtains in the room are very old and don`t block out the sun at all - I had booked well in advance and asked for a quiet room away from traffic and street noise. However, we were put the front corner, directly over-looking Ouellette Ave. It was a Sat. night so the party-goers were out making noise until the wee hours. So we did not have a good night sleep, then we had the sun blaring in the room very early in the morning. I won`t stay here again.
Comment from Hotel Management
Jan 3, 2015 by Heather, Hotel Management
Dear Jane, Thank you for taking the time to share your comments. Your feedback is important to us and will help us to improve our service moving forward. I am pleased to hear that you enjoyed the friendliness of our staff, and our comfortable beds. It does sound like the rest of your stay was less than satisfactory, and for that I apologize. I can assure you that we take your concerns seriously and have addressed them with their respective departments. Thank you again. Yours in Hospitality, Heather B. Assistant Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, ON

Fantastic place to stay

Posted Sep 29, 2014
Great location. Friendly and helpful staff. Everything was very clean.
Comment from Hotel Management
Oct 27, 2014 by Front Office Manager, Hotel Management
Dear Jennifer, Thank you for your kind comments. I look forward to sharing them with the entire hotel team. We hope we can welcome you back again soon. Yours in Hospitality, Sheila Morton
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Hotel convenient to downtown Windsor

Posted Sep 22, 2014
Pros: Location
Cons: more parking.
Location: Clubs and some restaurants are nearby.
The hotel itself is very well located to both downtown entertainment and the tunnel to the US. Parking is at a premium however.
Comment from Hotel Management
Oct 1, 2014 by Heather, Hotel Management
Dear Jeff, Thank you for taking the time to share your comments. I am pleased to hear that you enjoyed our location. Being in the heart of downtown, parking can sometimes be a challenge. We certainly do our best to make it as simple and convenient as possible for all of our guests. I hope we can welcome you back soon. Thanks again! Yours in Hospitality, Heather B. Assistant Front Office Manager
3 out of 5
Recommended
for Business Travelers
by Chuckfrom Wiky

Parking is sketchy

Posted Aug 29, 2014 on Hotels.com
The area is right beside the transit, and important areas which is handy. Small place. Not as small as the parking though. We had nearly inches of clearance on the parking lot corners and sides. But it was a decent stay. No hot tub.
Comment from Hotel Management
Nov 8, 2014 by Front Office Manager, Hotel Management
Dear Chuck, Thank you for choosing your hotel for your recent stay, and taking the time to share your comments from the stay. We appreciate all kinds of feedback. As you stated, our parking area is a tighter area, and unfortunately larger vehicles can have some problems with the turns. If we have the pleasure of being able to welcome you back, we do also have an underground area that tends to be easier to navigate. Thank you again for your feedback, and we look forward to your next stay with us. Kind Regards, Sheila Morton Front Office Manager