Ratings based on 243 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
by A verified traveler from Guelph Ontario
Shouldn't be 3 Star rated. No parking facilitiesPosted Sep 10, 2014
Tap at sink leaked. Old CRT television. Water stains on ceiling in bathroom. Location not easy to find.
for Everyoneby A verified traveler
overnightPosted Sep 7, 2014
To Windsor for a concert. Hotel close to the venue(casino) Quiet, clean, comfortable. Updating fire sprinkler system. Some construction in the hallways.
for Everyoneby A verified traveler from Whitehorse, Yukon
Nice 2 room suite w basic kitchenettePosted Sep 7, 2014
Pros: Nice room and good location.
Cons: The parking is a nuisance, you pay extra tp park your car in a parking tower ($12 /day), it's awkward to register initially due to poor parking.
Location: Close to riverfront but bordered on a sketchy part of town. Waterpard is very close.
Clean,well appointed and great for travelling with a teenager! Small fridge and microwave made producing snacks easy. Good location close to riverfront parks etc. Windsor is easy to get around and accessible.
by A verified traveler
This hotel still accommodates smoking inside.Posted Aug 4, 2014
Pros: The staff was excellent and apologetic and tried to accommodate by spraying the room and opening windows.
Cons: They will doing renos soon and no more smoking allowed.
Location: Casino and Detroit
Hotel smells like smoke. Entire floors are dedicated to smoking and several rooms that are not on smoking floors still have smoking allowed. Rooms and hallways smell really bad.
by normal couole from t
A really bad stayPosted Jun 27, 2014
The bed had long black hairs in it, the carpet was stained everywhere , we choose to keep or shoes on all the time . We found toe nail clippings in the carpet, the walls were stained with who knows what. We combined and they gave us breakfast vouchers. Would never ever stay there again.
by Chris from toronto
new prospective of livePosted Jun 17, 2014
Pros: nice location and friendly staff
Arriving at the hotel did not trigger any hat the bad feeling so far but right after entering the designated floor the surprises did not stop, a terrible smell was in the air ( I guess a toilet was over flowing) , tried to safe myself to the room just to discover that the smell here is not better at all. The sheets looked like somebody was sleeping there for a straight week before my arrival, stains all over the floor and the smell......its was everywhere, in the sheets, pillows, blankets .....TV s from probably 15 years ago, drilling noise in the morning (nobody mentioned that the hotel was under renovation!!!!) to make it short, I was prepaid for 2 nights but could not get out of there fast enough after the first night.
for Business Travelersby Mario from Hamilton
Posted Jun 15, 2014 on Hotels.com
Hotel is Very dated
Recommendedby David from Oregon
very helpfullPosted Jun 4, 2014 on Hotels.com
What I expected from Hotels.com
for Business Travelersby A verified traveler
it's....cheap?Posted Jun 2, 2014 on Hotels.com
staff were great.the room was not. stayed on 4th floor. 3rd is a smoking floor. room smelled of smoke. as if someone was sitting in the room smoking! explained as a possible ventilation issue. possible? no fridge. no table or desk to put my computer. just, sad, really...sofa was a sofa bed. cushions worn out. room worn out. locale worn out. won't return after my next stay.
Recommendedby A verified traveler
Posted Apr 30, 2014 on Hotels.com