Ratings based on 229 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by normal couole from t

A really bad stay

Posted Jun 27, 2014
The bed had long black hairs in it, the carpet was stained everywhere , we choose to keep or shoes on all the time . We found toe nail clippings in the carpet, the walls were stained with who knows what. We combined and they gave us breakfast vouchers. Would never ever stay there again.
1 out of 5
by Chris from toronto

new prospective of live

Posted Jun 17, 2014
Pros: nice location and friendly staff
Cons: everything
Arriving at the hotel did not trigger any hat the bad feeling so far but right after entering the designated floor the surprises did not stop, a terrible smell was in the air ( I guess a toilet was over flowing) , tried to safe myself to the room just to discover that the smell here is not better at all. The sheets looked like somebody was sleeping there for a straight week before my arrival, stains all over the floor and the smell......its was everywhere, in the sheets, pillows, blankets .....TV s from probably 15 years ago, drilling noise in the morning (nobody mentioned that the hotel was under renovation!!!!) to make it short, I was prepaid for 2 nights but could not get out of there fast enough after the first night.
3 out of 5
by tasha from windsor


Posted Apr 28, 2014
The worst service they are trying to keep my deposit over a stain that was already on the carpet we got 2 the hotel late after a show n slept that's it no food or drinks were even in the room
3 out of 5
for Everyone
by A verified traveler


Posted Apr 27, 2014
Great location but the amendities were dated. The tv went out twice and wasn't HD. The couch was worn and the kitchenette was tiny. For the price we were expecting more.
5 out of 5
for Everyone
by Kiki from Ottawa

Windsor University visit

Posted Apr 27, 2014
Pros: The room was spacious, comfortable and very quiet. The front desk staff were very helpful with directions to various places in Windsor.
Cons: They are starting renovations and the hotel does need some sprucing up.
Location: Central location with easy access to the waterfront.
My daughter and I stayed at the Quality Suites recently as it was centrally located and we wanted to walk to the University of Windsor and the surrounding areas. The hotel staff were great. They even provided us with an umbrella as it was a little rainy. Overall a great place to stay at a reasonable price
3 out of 5
for Everyone
by A verified traveler

Short stay for busines

Posted Mar 27, 2014
Pros: Staff were very polite
Location: It is close to everything including the waterfront
I was upgraded to a suite that was absolutely wonderful
4 out of 5
for Everyone
by jt from on

Nice hotel a short walk to casino or a $5 cab ride

Posted Feb 23, 2014
All good nice and quite you can park on road free after 6
2 out of 5
by A verified traveler

Quality Suites downtown Windsor

Posted Feb 21, 2014
Room was unimpressive. Internet did not work. Bathroom cleanliness and general hotel facilities not what I'd expect for the rates.
2 out of 5
by A verified traveler

One night stay

Posted Feb 19, 2014
Pros: Location and restaurant on site
The sofa bed was broken and very uncomfortable.
2 out of 5
by Jo from ontario

This not a 3 star hotel, common areas in need of r

Posted Feb 1, 2014
Pros: Excellent staff comfortable bed
Cons: Needs paint and repairs
Location: In the city
Not a 3 star hotel. Staff excellent. The common areas are tired looking and need repair and/or paint. We were upgraded to a suite. The bed was comfortable and room though old was clean. Fridge didn't work.