Mini-fridge, microwave

Reviews of Scottish Inn

2 out of 5
Scottish Inn
333 W Winnemucca Blvd, Winnemucca, NV

Reviews

7.8

Good

Rating 10 - Excellent. 135 out of 427 reviews" "
Rating 8 - Good. 163 out of 427 reviews" "
Rating 6 - Okay. 73 out of 427 reviews" "
Rating 4 - Poor. 39 out of 427 reviews" "
Rating 2 - Terrible. 17 out of 427 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Cara

Traveled with group, Traveled with family
This place is very outdated and run down. Superficial improvements have been made but the beds are old and uncomfortable, the linens and towels are old and stained and the whole place in general was disappointing. Would not recommend even if trying to save a few bucks.
Stayed 1 night in Mar 2024
Response from Management on Mar 27, 2024
I am sorry you were not happy with your accommodations. I wish you would have let us know about your dissatisfaction. I would have tried to remedy the situation. Again I am sorry about your stay. Have a great day.

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a warm welcome and they worked with us on location of the room! Very friendly and accommodating. Room was clean and SMELLED clean unlike some rooms that just smell old and like a run down hotel. We are very happy with this site.
Stayed 1 night in Dec 2023
Response from Thank You, Management: Chris on Jan 10, 2024
Thank you so much Angelica. My maid will be so happy to hear that. We hope to see you, if you ever make it out this way again. You have a great day.

8/10 Good

Vicki

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
More attention to a clean environment.
My stay at this motel has always been good. I will say that the floor should be mopped better. I spilled something and when I wiped it up, the towel was very dirty.
Stayed 1 night in Nov 2023
Response from Manager: Chris on Dec 22, 2023
Oh Vicki I am so terribly sorry. I don't know what has been going on. But I'm starting to see a pattern. I hope you have a great rest of your day, and, again, I am so, so sorry.

6/10 Okay

Rory

Liked: Staff & service
Not great
Pet fee: $11.80, paid on arrival. Doorbell at the front desk did not seem to work. After trying it twice, I stepped back outside and used the other doorbell. Room 103: Building has a hot water issue, so you need to run the sink and shower on hot to pull hot water. But, the shower head is awful in that room. Bed and pillows were comfortable. Overall, not great
Stayed 1 night in Nov 2023
Response from Management on Dec 22, 2023
I am sorry you were not happy with your stay. The "bell" you thought you were ringing was our motion detector. When the button was pushed it paused the detector so I didn't know you were here. I am sorry you were not happy. have a great day.

2/10 Terrible

Gerald

Disliked: Cleanliness, staff & service, property conditions & facilities
I was billed twice for $89.60 for one night at the Scottish Inn. I have called the front numerous times asking for a credit or refund. Each time, the desk clerk says she will get it fixed. Several weeks after I stayed there, I still haven't received a refund.
Stayed 1 night in Nov 2023
Response from Management on Nov 30, 2023
Dear Mr. Ewing, As I tried to explain to you, it doesn't show up in my system. I honestly thought it had been taken care of when I voided the sale. Apparently when I voided it, the payment had already been processed so all it did was void it out of our system, it didn't void the transaction from being processed, as I had originally thought. When I called you back, and again you did not answer I left a message explaining I thought it had been voided and asked you to call me back. Instead you felt you had to complain to the community at large instead of returning a call, so we could figure this out. Again, I am sorry for the confusion, but you have received a full refund of the overcharge, and I am sorry about the mistake.

8/10 Good

Kay

Looks like a dive, but the room is nice!
Stayed 1 night in Nov 2023
Response from Thank You, Management: Chris on Nov 20, 2023
Thank you for your review. Our maid does a very good job on making our rooms nice. She'll appreciate the nice words. Thank you and we hope to see you again if your ever in the area Have a great day..

4/10 Poor

alan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Managment on Nov 20, 2023
TY for your review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Older motel which still provides a microwave along with fridge, as well as, a nice larger t.v. with lots of channels. Clean and neat with friendly staff. The manager (Chris) is very welcoming. I travel frequently and this is one of my go to stop overs. At one of the lowest prices in town, what puts them above and beyond is that they offer breakfast goodies; and, I love their large cups for coffee! They also give a free drink coupon for a nearby place. Highly recommend. God bless and safe journeys :)
Stayed 1 night in Oct 2023
Response from Thank You Chris on Nov 3, 2023
Thank you so very much Valerie. It is such a pleasure talking with you. Hope to see you soon. Be safe out there.

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing fancy but clean and quiet. Ac worked great, in room coffee, Bed was clean, def stay at the Scottish inn again.
Stayed 1 night in Oct 2023
Response from Thank You, Management: Chris on Oct 24, 2023
Thank you for your kind review. I hope when you are in the area again, you think of us. Have a great day.

6/10 Okay

Cindy

Traveled with pets, Traveled with family
I had dogs with me and there was very little place if any, for them to “do their business”.
Stayed 1 night in Oct 2023
Response from Manager: Chris on Oct 24, 2023
I am sorry about that. We have tried to put our limited space to good use, but we still have more to learn. Thank you for telling us. You have a great day.

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Actually, we had to cancel, but the person helping me was very kind, understanding and helpful. We had a lovely conversation while everything was processed.
Stayed 1 night in Oct 2023
Response from Thank You Chris on Oct 24, 2023
Thank you. It was nice talking with you. And, if, you ever do find your way out here again, you think of us and stop by.

6/10 Okay

Robby

It was just a very old property and it showed. The beds were reasonably soft. It served its purpose!
Stayed 1 night in Oct 2023
Response from Thank You, Management: Chris on Oct 24, 2023
Thank you for staying with us. We appreciate our customers feedback and interactions. Have a Great Day. We hope to see you again, if you are ever in the area.

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Would stay again
Stayed 1 night in Oct 2023
Response from Thank You, Management: Chris on Oct 12, 2023
Thank you Billy. I'm glad to hear you enjoyed your room. We look forward to seeing you next time you are in the area. Have a great day.

2/10 Terrible

Jim

Liked: Staff & service
Disliked: Property conditions & facilities
The floors, walls, light switches drapes and shower were filthy. My socks were black within 30 minutes of our arrival in the room. Hot water took 15 minutes at the sink to get. Poor breakfast choices as well. Overall, the price was good, but……👎
Stayed 1 night in Oct 2023
Response from Managment on Oct 12, 2023
I am sorry to hear you had problems with your room. Wish it would have been brought to my attention. We would have done anything possible to make it a better experience for you. Again I am sorry. Have a great day.

8/10 Good

Lisa

Liked: Cleanliness
It had everything you needed at a reasonable price
Stayed 1 night in Oct 2023
Response from Thank You, Management: Chris on Oct 7, 2023
Thank you for your kind review. We try to make everyone's stay enjoyable. Again, Thank You. I hope the next time you are in the area, give us a call. We will be happy to find a room {if available} for you. Have a Great Day!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Thank You, Management: Chris on Oct 3, 2023
Thank you for your review. We hope the next time you're in the area you think of the Scottish Inn.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023
Response from Thank You, Management: Chris on Sep 26, 2023
Thank you for your review. I hope you enjoyed it and that you think of the Scottish Inn next time you are in the area.

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything very friendly will be staying here again
Stayed 1 night in Sep 2023
Response from Thank You, Management: Chris on Sep 26, 2023
Thank you so much for the wonderful review. We truly hope to make our customers comfortable, and their stay enjoyable. Hope to see you again soon.

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Thank You Chris on Sep 26, 2023
Thank you for your great review. I hope you think of us the next time you're in the area.

6/10 Okay

Ginger

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very old and “tired” property that is in desperate need of repair, but the staff was friendly, bed was comfortable and the room was pretty clean.
Stayed 1 night in Sep 2023
Response from Thank You, Management: Chris on Sep 26, 2023
Thank you for your review. We are working on improving our property as time goes by. We really appreciate our customers comments as how else will we fix our problems. Thank you for your comments and we hope to see you again soon.

10/10 Excellent

Kimberly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
What a delightful place for the price. The lady in the front office is such a gem. She is so kind and welcoming. Overall the stay was fantastic and I will be staying there in the future. Can’t beat the price & cleanliness.
Stayed 1 night in Sep 2023
Response from Thank You, Management: Chris on Sep 12, 2023
Thank you so very much for the kind review. It makes me happy to hear that our customers were happy with their stay. You have a Great Day and we hope to see you again soon.

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Nice clean room with great soft towels. We had the accessible room. Would stay again. Breakfast was great as well
Response from Manager: Chris on Sep 11, 2023
Thank you so much for the great review. It makes me happy to know that our customers were pleased with their stay. Thank you again and have a Great Day.

8/10 Good

Steve

Liked: Amenities
Room was clean and comfortable. Well worth the price. Came with a free drink at the Butch Cassidy Hole in the wall bar nearby.
Stayed 1 night in Aug 2023
Response from Thank You, Management: Chris on Sep 11, 2023
Thank you, Steve for the great review. It makes me happy to know you enjoyed your stay. We try to make it pleasing to our guest's, and I'm glad to see you had a nice time.

8/10 Good

Yukiko

Stayed 1 night in Sep 2023
Response from Thank You, Management: Chris on Sep 11, 2023
Thank you for your review. We hope that when you are in the area again, that you think of the Scottish Inn. Have a great day.

6/10 Okay

Kenneth

Traveled with partner, Traveled with pets
Liked: Staff & service
It is what it is. Good place to sleep, get up, and get on to the next destination. The lady that checked us in was awesome though!!!
Stayed 1 night in Aug 2023
Response from Thank You, Management: Chris on Sep 1, 2023
Thank you for the review. I am happy to know at least I was awesome. I try to make people happy and relaxed. have a great evening.

2/10 Terrible

sinan

Disliked: Staff & service
I called in advance and let them know that I will be doing a late check-in after 8PM. When I got there, my room was given away and there were no other rooms available. I ended up going elsewhere that night.
Stayed 1 night in Aug 2023
Response from Manager: Chris on Sep 3, 2023
I am so sorry about that. I was in the hospital and those that were covering for me have not done this job before. If one person took your call, the other person might not have realized what was going on. It was something that never should have happened, but it was something that came up suddenly and I hadn't had a chance to train them better. I truly am so sorry about your troubles and wish I could have been here.

10/10 Excellent

GLENN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Manager: Chris on Aug 8, 2023
Thank you for your geat review. I'm glad to hear you were pleased with us. I hope you think of The Scottish Inn next time you're in the area. Thank you.

6/10 Okay

Wallace, PLEASANT VIEW

Traveled with partner
Liked: Staff & service
We stayed here for one night. Room was okay but very small. Bed was comfortable and air conditioner worked good. Price was reasonable for this area.
Stayed 1 night in Aug 2023
Response from Manager: Chris on Aug 8, 2023
Thank you for the review. I'm glad to read that over all you were pleased with your stay. I hope you think of us next time you're in the area. Thank you

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The bare necessities
It looks a little worn out. The parking lot at night does look a little sketchy and there’s cracks in the walls near the doors that are huge. The plus is the beds are comfy and the shower runs good. The room is clean just worn out architecture.
Stayed 1 night in Jul 2023
Response from Thank You, Management: Chris on Jul 28, 2023
We are trying to work on that worn-out look. Hopefully there will be sometime this fall to do a really good makeover in a few spots. I think over-all its slowly getting there, just a little more work on painting etc. Thank you for your review, and we hope to see you again soon.

6/10 Okay

Alessandro

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service
We stayed twice traveling with a pet. The place is clean and quiet (the only source of noise was a dog barking, but since she was in the room with me, I guess I'm the one to blame), the staff extremely friendly. The first time we were given a normal size room, spacious enough for 2 traveling people, all their luggage, and one pet. The second time the room was so small there was barely room for the luggage (2 suitcases, 2 backpacks, 1 small dog crate, few bags), and we had to tiptoe around it to go from bed to door or to the bathroom.
Stayed 1 night in Jul 2023
Response from Manager: Chris on Jul 27, 2023
I am so sorry about that. We do have a few 1 beds that are smaller than the rest of the other 1 bedrooms. If you come through again let me know. If it's possible, I will get you a larger room.

8/10 Good

claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, quiet
Comfortable bed, quiet location, clean, ok grab and go breakfast
Stayed 1 night in Jul 2023
Response from Manager: Chris on Jul 26, 2023
Thank you for your great review. It always makes me happy when our customers are pleased with their rooms. We hope you think of Scottish Inn the next time you are in the area. Thank you and enjoy the rest of your day.

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking the downtown area.
Stayed 1 night in Jul 2023
Response from Thank You, Management: Chris on Jul 30, 2023
Thank you for your review. I hope next time you're in the area you'll remember the Scottish Inn. Thank you for staying with us. Have a great day.

6/10 Okay

stephen

Been staying here for the last few years, trying to encourage smaller owners but feel like this place has lost some of their standards.
Stayed 1 night in Jul 2023
Response from Thank You, Management: Chris on Jul 24, 2023
Sorry that you feel that way. We have been working on improving our standards and making our Inn more accessible for our pass through travelers and still maintain our regulars who come in from out of state and stay here while they are working. We appreciate all of our clients and try to make it nice for everyone. Apparently we still have a little work to do but we are working at it. tThank you for your review and we hope you will continue to stay with us. When you feel something is lacking somewhere please come let me know so we can work towards fixing it. Thank you.

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice service. Rooms were nice
Stayed 1 night in Jul 2023
Response from Manager: Chris on Jul 24, 2023
Thank you for your review. We are always looking for ways to make it more enjoyable for our customers. I hope you think of Scottish Inn next time you are in the area. Thank you again.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little room.
It was a nice little room. The layout was weird but over all everything was really nice.
Stayed 1 night in Jul 2023
Response from Thank You Chris on Jul 22, 2023
Thank you for your great review. it always makes me happy to find out a guest was happy with their stay. We've had a few little quirks here and there but when a customer is happy, that's what counts. Again Thank You.

10/10 Excellent

bokyoung

Stayed 1 night in Jul 2023
Response from Manager: Chris on Jul 21, 2023
Thank you for your review. Have a great day & we hope you think of the Scottish Inn next time you're in the area.

10/10 Excellent

Zach

Stayed 1 night in Jul 2023
Response from Thank You, Management: Chris on Aug 8, 2023
Thank you for your review. I'm happy to see you were happy with your stay.

10/10 Excellent

Todd

Stayed 1 night in Jul 2023
Response from Manager: Chris on Jul 15, 2023
Thank you for you great review. We try to make our customers stay as comfortable as possible. If you are ever in the area again, I hope you think of The Scottish Inn as the place to stay. Thank You and have a great day.

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Management on Jul 15, 2023
Thank You for the great review. We hope you think of Scottish Inn next time you are in the area. Have a great weekend.

4/10 Poor

JAN

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The front desk smelled like pot when I arrived. The women at the desk finally came and she was very pleasant. The room smelled like one giant dryer sheet. Also a few areas in the room need to be addressed:Moldy shower ceiling, loose shower drain cover, a hole in bathroom door and the dryer sheet smell. BUT the bed was clean. I bought my own food for breakfast.
Stayed 1 night in Jul 2023
Response from Management on Jul 15, 2023
It is legal to smoke pot for recreational use in Nevada. I cannot control when a customer walks into the office smelling like weed, and the smell remains after they have left. I am truly sorry if you were offended by the smell. Could be the room probably smelled like a dryer sheet because the bedding had all been washed and dried with dryer sheets that morning. I wish the smells had not been so much for you, but we will keep trying to make our customers happy and I am sorry we missed with you. You have a great weekend & Thank You for staying with The Scottish Inn.

6/10 Okay

Lyla

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms were fine and clean. The outside and parking lot had not been clean for a long time.
Stayed 4 nights in Jun 2023
Response from Managment on Jul 13, 2023
I'm sorry about the weeds it's a little hard to get out in this heat and pull them. I will try to be a little more on top of this and thank you for your review.

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jul 2023
Response from Managment on Jul 13, 2023
Thank you for your review

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2023
Response from Manager: Chris on Jun 22, 2023
I'm glad to know you liked our place. Thank you for your great review.

2/10 Terrible

sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checkin starts at 11a we arrived at 330p room not ready.she tried to give another room also notready,couldnt check in till 530p. Room was old and smelly,and not as the pictures showed online. One side table smelled like mold..the live in managers parked there two cars and motorcycle in front of our room door. The lady that checked is in or tried to was very friendly,but motel was a minus 1
Stayed 1 night in Jun 2023
Response from Management on Jun 22, 2023
I am so sorry, again. As I tried to explain our maid had called in and her son was doing the cleaning. It is obvious I need to get someone else to clean. Her son is not capable of doing it quickly enough. He is usually very thorough, but a little slow. Again, I apologize.

10/10 Excellent

Lillian

Stayed 1 night in Jun 2023
Response from Thank You, Management: Chris on Jun 22, 2023
Thank you so much for your great review. We really appreciate it when we get a review like yours. It lets us know that you enjoyed your stay, and that, is our entire goal, to make it a great stay for our customers. You have a great day.

10/10 Excellent

ROBERT

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The owner was very nice. The room was clean and comfortable.
Stayed 1 night in Jun 2023
Response from Thank You Chris on Jun 18, 2023
Thank you so much for the kind words. We are glad to hear you enjoyed your stay and we hope to see you again, soon. You have a great day.

8/10 Good

Spence

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Thank You Chris on Jun 15, 2023
Thank you for your review. We really appreciate it.

8/10 Good

Lessa

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023
Response from Thank You, Management: Chris on Jun 9, 2023
Thank You for the review. We hope you think of The Scottish Inn next time you are in the area. Thank You, have a great day.

8/10 Good

Donald

Stayed 1 night in Jun 2023
Response from Management on Jun 27, 2023
Thank you for your review. We hope you think of us next time you're in the area. Have a great day.

8/10 Good

Lyle

Liked: Cleanliness, staff & service, room comfort
Dated but good
Liked the facilities but had a problem getting warm water from the sink. Quiet and the staff was very amenable
Stayed 1 night in Jun 2023
Response from Thank You, Management: Chris on Jun 4, 2023
Sorry about that water. we are working on it, trying to get it figured out. Glad you enjoyed the rest of the motel other than that. You have a great day and we hope to see you again.