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They are working on updating their rooms. Although our room was not renovated yet, it was quite nice. The staff was friendly. The breakfast was good with lots of choices.
This property is extremely old and in need of repair. Absolutely filthy carpets throughout well over 20 years old. Many stains and patches throughout the carpet. Bathroom was not cleaned well and there were numerous pieces of things stuck on walls throughout the unit. Just needs a good once-over by staff and not a quick walk through type of cleaning as they are missing a lot of dirt. The carpet is way beyond cleaning though. Not even close to being worth over $200 per night for this hotel! The staff was friendly and helpful.
Had been assigned one bedroon suite although only requested regular room. Carpet was filthy with lots of large very dark stains and the furniture very worn. Felt was given last available room, although reservation had been made well in advance with notification of late check in as was told unable to change rooms because totally booked.
Bathroom, counter tops and bed linen appeared to be clean. Received small price discount upon request at checkout.
I have stayed with Country Inns before and this one was disappointing. There were large stains on the carpet in our room and throughout the hotel. We had difficulty with locking our door and had to get the manager to show us a "trick" in how to lock the door. The alarm clock didn't work and the parking lot needed work. The furniture in the lobby had slip covers that needed replacing. Overall, the hotel is badly in need of upgrades. There was a sign that said the hotel would be going through renovations but we didn't see any sign of it.
However, the breakfast was very good.
NICE BIG ROOM,, QUIET,, BREAKFAST WAS GOOD,, PARKED BY OUR ROOM,,WE STAYED HERE BEFORE,WAS BETTER THIS TIME
Louise
Stayed 2 nights in Aug 2023
6/10 Okay
Claudette
Traveled with family
Oct 10, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
The location is great, close to the airport.
The hotel itself is very tired and in desperate need of a major facelift. The staff do their best to keep it clean. The carpets need to go windows and doors need to be replaced and it needs paint desperately. The staff was friendly, helpful and went out of their way to to make us comfortable.
Claudette
Stayed 1 night in Oct 2023
6/10 Okay
Belinda
Traveled with family
Oct 10, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
The stay itself was fine. The pictures that are posted on Expedia do no reflect the real condition of the property. The property is going to be renovated but the renovations just started a couple weeks ago. When I booked, I was expecting to see the nice modern rooms posted on Expedia, not the 1980s looking rooms that had smelly carpets and curtains that was waiting for me when I arrived. I felt they falsely advertised. Other than that, it was fine. I will definitely stay there again AFTER the renovation but not again before it’s completed.
Belinda
Stayed 4 nights in Oct 2023
8/10 Good
Catherine
Traveled with partner
Oct 8, 2023
Liked: Cleanliness, staff & service
Parts of the property appear to be somewhat dated or worn but there are renovations going on. The free breakfast provided was lovely…just enough.
So… they just got a new computer system 3 hours before we checked in and between front desk person not knowing system and system glitches it took FOREVER to check in and checking out was a nightmare, almost missed my shuttle to airport
This property is extremely neglected. Carpets are badly stained and have weird patches cut out. Curtains have multiple holes and stains that look like blood. The couches and chairs are dirty and stained and covered in cigarette holes despite being non smoking. Garbage and dirt under the table and beds. Very odd odour. Did not have time to book a different hotel. Would not stay again, extremely disappointed.
Megan
10/10 Excellent
Tiffany
Sep 29, 2023
Tiffany
Stayed 1 night in Sep 2023
8/10 Good
Catherine
Sep 27, 2023
Liked: Cleanliness, staff & service, room comfort
Was happy to see they are going to do much needed updated renovations
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to this area!
Staff were very helpful. The place and our room was really clean The breakfast for the price range of this hotel was also excellent
Jan
Stayed 1 night in Sep 2023
Response from Dexter A. on Sep 25, 2023
Thank you for taking the time to rate our property. On the rate you have given we are delighted to read that you enjoyed your stay. We hope that you comeback to see us again soon so that next time we can create a memorable experience that will make your stay a 5 out of 5.
Perfect location- extremely close to the airport. You can walk or take a 5 minute ride from the airport to hotel.
Staff is friendly and is very helpful - accommodated for late checkout.
Breakfast spread is adequate, they have microwave and fridge in the room which came in handy.
Place is clean and close to the bus stop for easy access to the city downtown.
Definitely recommend for a short/long stay.
Chavi
Stayed 2 nights in Sep 2023
Response from Dexter A. on Sep 25, 2023
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to this area!
Thank you for taking the time to rate our property. On the rate you have given it seems that we did not meet all your expectations. Your feedback is very valuable to us as we work to be better each and every day. We hope that you comeback to see us again soon so that next time we can create a memorable experience that will make your stay a 5 out of 5.
Thank you for taking the time to rate our property. On the rate you have given we are delighted to read that you enjoyed your stay. We hope that you comeback to see us again soon so that next time we can create a memorable experience that will make your stay a 5 out of 5.
6/10 Okay
Wesley
Sep 21, 2023
Liked: Cleanliness
It was OK for the price. The hotel was clean and room was spacious. Decor is dated. Customer Service was friendly, but hotel front forgot my morning call. Luckily I woke on my own for the early morning flight.
I would stay again, but I would recommend a renovation. But for the price, it was good!
Wesley
Stayed 1 night in Sep 2023
Response from Dexter A. on Sep 25, 2023
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel. We do apologize if there was a miscommunication about the wake up call. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to this area!
8/10 Good
Ellen
Traveled with partner
Sep 20, 2023
Liked: Staff & service
Staff was very nice and friendly
Ellen
Stayed 13 nights in Sep 2023
Response from Dexter A. on Sep 25, 2023
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to this area!
8/10 Good
Lorenzo
Traveled with family
Sep 19, 2023
Liked: Cleanliness, staff & service, room comfort
Lorenzo
Stayed 3 nights in Sep 2023
Response from Dexter A,. on Sep 25, 2023
Thank you for your feedback. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to this area!
10/10 Excellent
Dean
Traveled with partner
Sep 17, 2023
Very convenient for parking right outside your door for the ground floor rooms. Close to everything.
Dean
Stayed 1 night in Sep 2023
Response from Dexter A. on Sep 18, 2023
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to this area!
6/10 Okay
Verified traveler
Business traveler
Sep 17, 2023
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Tired but met my needs
Tired hotel. Carpets need to replaced. Outside needs weeding and a spruce up. Bathroom and beds were very clean. Staff helpful and friendly. Breakfast was a standard help yourself with quite a few options.
Verified traveler
Stayed 1 night in Sep 2023
Response from Dexter A. on Sep 18, 2023
Thank you for taking the time to rate our property. On the rate you have given it seems that we did not meet all your expectations. Your feedback is very valuable to us as we work to be better each and every day. We hope that you comeback to see us again soon so that next time we can create a memorable experience that will make your stay a 10 out of 10.
Best free breakfast and friendly customer service!
Friendly, Effective and professional customer service. I love the breakfast, it was delicious and mouth watering!
Ernest
Stayed 2 nights in Sep 2023
Response from Dexter A. on Sep 18, 2023
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to this area!
6/10 Okay
Patti
Traveled with family
Sep 15, 2023
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Friendly staff & great breakfast! The property and expérience could be sooo much better if it is renovated! In dire need of paint, new unstained carpets & new mattresses in rooms & general renos & paint in public areas & outside of building! Very run down😞
Patti
Stayed 1 night in Sep 2023
Response from Dexter A. on Sep 18, 2023
Thank you for taking the time to rate our property. On the rate you have given it seems that we did not meet all your expectations. Your feedback is very valuable to us as we work to be better each and every day. We hope that you comeback to see us again soon so that next time we can create a memorable experience that will make your stay a 5 out of 5.
first time staying there was referred by auntie ronba wood and my cousin leona Miles we satyed there for 1 week.. it was nice and quiet close to shaopping malls..love it.totally will stay there agin on my next trip.
Monica
Stayed 1 night in Sep 2023
Response from Dexter A. on Sep 18, 2023
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to this area!
Thank you for your feedback and for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to this area!
Thank you for taking the time to rate our property. On the rate you have given it seems that we did not meet all your expectations. Your feedback is very valuable to us as we work to be better each and every day. We hope that you comeback to see us again soon so that next time we can create a memorable experience that will make your stay a 5 out of 5.
Terrible. Dirty, smelly. We checked in and checked out 5 minutes later.
Trevor
Stayed 1 night in Sep 2023
Response from Dexter A. on Sep 11, 2023
Thank you for taking the time to rate our property. On the rate you have given it seems that we did not meet all your expectations. Your feedback is very valuable to us as we work to be better each and every day. We hope that you comeback to see us again soon so that next time we can create a memorable experience that will make your stay a 5 out of 5.
Thank you for taking the time to rate our property. On the rate you have given it seems that we did not meet all your expectations. Your feedback is very valuable to us as we work to be better each and every day. We hope that you comeback to see us again soon so that next time we can create a memorable experience that will make your stay a 5 out of 5.