Terrace/patio

Reviews of Inn At The Forks

3.5 out of 5
Inn At The Forks
75 Forks Market Rd, Winnipeg, MB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 1002 reviews" "
Rating 8 - Good. 264 out of 1002 reviews" "
Rating 6 - Okay. 86 out of 1002 reviews" "
Rating 4 - Poor. 27 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jan

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the River Rock Spa. Fabulous!
Stayed 1 night in Mar 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities
That a hotel in the price point doesn’t have room service anymore is shocking. It had been a few years since I stayed here and I likely wouldn’t again for this reason. Especially having booked a suite!
Stayed 1 night in Mar 2024
Response from Nhi Lai - Front Office Supervisor on Mar 25, 2024
Dear Michelle, thank you for your time providing us feedback about your stay. We regretted that we did not meet your expectation. We will pass your feedback to the team for further improvement. We hope to welcome you back next time!

8/10 Good

Alanna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was within easy walking distance of The Forks national historic site, where we went for lunch, dinner, and shopping. Close to the Cdn Museum for Human Rights, although we did not go there. While at the hotel we had breakfast on-site each morning, and dinner one night, and enjoyed each meal. Parking for friends who came to visit us at the hotel was limited.
Stayed 2 nights in Mar 2024
Response from Nhi Lai - Front Office Supervisor on Mar 25, 2024
Dear Alanna, thank you for your time providing us feedback. We are glad that you enjoyed your time with your friends. We hope to welcome you back next time

4/10 Poor

Constance

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked two rooms. They messaged me prior to check in for name on second room. Told them this wasn't necessary at the six other hotels on my trip. When I checked in they wouldn't give me key to room without the name of person in second room. Then made mistake of key two sets of keys for the one room which luckily I caught. Ice machine was broken and had to wait an extended period of time before they found someone to bring us ice.
Stayed 1 night in Mar 2024
Response from Brittany C. on Mar 19, 2024
Good Afternoon Constance,Thank you for taking the time to leave a detailed review after your stay. For your safety and security we always ask for all guest names for each reservation. This allows us to be prepared in case of an emergency as we have accurate guest information in our system. I will be passing on the reminder of your feedback to the team to discuss. If you wish to further discuss your stay please reach out directly. Kind regards,BrittanyFront Office Manager

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Great downtown location with lots of parking options. Always our favourite place to stay when we are in town!
Stayed 1 night in Mar 2024
Response from Nhi Lai - Front Desk Supervisor on Mar 12, 2024
Hello Natalie, thank you for taking your time to provide us your feedback! We are glad that you enjoy your time with Inn at the Forks and we hope to welcome you back soon!Kind regards,

6/10 Okay

Samira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Nhi Lai - Guest Service Agent on Mar 11, 2024
Samira, Thank you very much for taking the time to leave us a review after your recent stay. We'd love to discuss your stay further and encourage you to reach out directly to discuss. We hope to welcome you back in future! Kind regards

10/10 Excellent

Julie-Anne

Stayed 2 nights in Mar 2024

10/10 Excellent

Mason

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice modern room. Bathroom was a bit dated. The toilet sounded like a jet engine when flushed. Dogs barking occasionally.
Stayed 1 night in Mar 2024
Response from Nhi Lai - Guest Service Agent on Mar 11, 2024
Dear Mason, thank you for taking your time to provide us feedback! I will pass along your comment to the team and we hope to welcome you next time.Thank you!

10/10 Excellent

Kathy

Stayed 2 nights in Mar 2024
Response from Nhi Lai - Front Office Supervisor on Mar 25, 2024
Dear Kathy, thank you for time providing us your feedback. We are glad that you enjoyed your stay and we hope to see you next time.

8/10 Good

Rommel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nhi Lai - Front Office Supervisor on Feb 23, 2024
Hello Rommel, thank you for providing us your feedback on your recent stay. We are glad that you enjoyed your stay and we hope to welcome you back soon!

10/10 Excellent

Dustin, Winnipeg

Traveled with partner
Room was ready before check in time which allowed us to unpack our things and get ready for the Riverstone spa
Stayed 1 night in Feb 2024
Response from Nhi Lai - Front Office Supervisor on Feb 23, 2024
Thank you Dustin for taking your time to provide us your thought on your recent stay with Inn at the Forks! We are glad that we assisted your request and we hope to welcome you back next time!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Really comfortable, and well maintained. I should note I did not use spa or dining options so am unable to rate those.
Stayed 3 nights in Feb 2024
Response from Nhi Lai - Front Office Supervisor on Feb 23, 2024
Hello Peter, thank you for taking your time to provide us your feedback. We are glad that you enjoyed your time here and we hope to welcome you back soon!

10/10 Excellent

Angela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except for one little thing…the hashbrowns were over cooked
Stayed 1 night in Feb 2024
Response from Nhi Lai - Front Office Supervisor on Feb 23, 2024
Hello Angela, thank you for taking the time to provide us with your valuable feedback. We are delighted to hear that you enjoyed your recent experience with us we will ensure that your kind words are passed on to the team, especially SMITH, for future improvements. Thank you and hope to welcome you back next time!

8/10 Good

Lorna-May Ann

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Restaurant was closed all days we were there. We should have been notified. It was -40C and we had a wheel chair. A real issue to get meals.
Stayed 2 nights in Jan 2024
Response from Brittany C. on Feb 13, 2024
Lorna-May Ann,Thank you for taking the time to leave a review after your stay with us. I do apologize that you weren't notified about the SMITH closure, I can understand how that would add complications to your stay. We do hope to welcome you back in the future with SMITH open. Kind regards,Brittany Front Office Manager

8/10 Good

Darren

Stayed 1 night in Feb 2024
Response from Nhi Lai - Front Office Supervisor on Mar 25, 2024
Dear Darren, thank you for taking your time to provide the feedback for your stay. We are glad that you enjoyed your time and we hope to see you soon!

8/10 Good

Brady

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very classy
Stayed 1 night in Feb 2024
Response from Brittany C. on Feb 13, 2024
Brady,Thank you for taking the time to leave a review after your recent stay. We are happy to hear you liked the Hotel, we hope to welcome you back again soon!Kind regards,BrittanyFront Office Manager

8/10 Good

Marilyn S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Nhi Lai - Guest Service Agent on Feb 9, 2024
Hello Marilyn,Thank you for your feedback! We are glad that you enjoyed your time with Inn at the Forks and we hope to welcome you back soon

8/10 Good

John

Liked: Staff & service, property conditions & facilities
In room Coffee was in drinkable. Likely machine needed service.
Stayed 3 nights in Jan 2024
Response from Brittany C. on Feb 13, 2024
John,Thank you for taking the time to leave a review after your stay. I have notified our Housekeeping Team and will get that coffee maker checked. We hope we get the chance to welcome you back again!Kind regards,BrittanyFront Office Manager

10/10 Excellent

Meghan, osseo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jan 2024
Response from Brittany C. on Jan 23, 2024
Meghan,Thank you for taking the time to leave a review after your stay. We are happy to see that you enjoyed your time at the Hotel. We hope to welcome you back again in the future.Kind regards,BrittanyFront Office Manager

10/10 Excellent

Debra

Stayed 7 nights in Aug 2023
Response from Brittany C. on Jan 23, 2024
Debra,Thank you for taking the time to rate us after your recent stay!Kind regards,BrittanyFront Office Manager

10/10 Excellent

jody

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brittany C. on Jan 23, 2024
Jody,Thank you so much for rating us after your stay!Kind regards,BrittanyFront Office Manager

10/10 Excellent

Karen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has always been one of my favourite hotels in Winnipeg and still is.
Stayed 1 night in Jan 2024
Response from Loralie F. on Jan 8, 2024
Karen, Thank you so much for leaving us such kind words after your recent stay! We're so glad you enjoyed your time with us and we hope to welcome you back again soon! Kind regards, The Front Office Team

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Loralie F. on Jan 8, 2024
Douglas, Thank you for taking the time to leave us a review after your recent stay! We're happy to hear you enjoyed your visit and hope we're able to welcome you again soon! Kind regards, The Front Office Team

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Always a Wonderful Tme at the Inn At The Forks Clean, Quiet, Family Friendly, and Wonderful Staff
Stayed 1 night in Dec 2023
Response from Loralie F. on Jan 8, 2024
Thomas, Thank you for taking the time to leave us such kind words after your recent stay! We're so glad you enjoyed your time with us and hope to welcome you back again soon! Kind regards, The Front Office Team

6/10 Okay

Geoff

Liked: Staff & service
Small rooms for $. Bathroom exhaust fan didnt work
Stayed 1 night in Dec 2023
Response from Loralie F. on Jan 8, 2024
Geoff, Thank you very much for taking the time to leave us a review after your recent stay. We'd love to discuss your stay further and encourage you to reach out directly to discuss. We hope to welcome you back in future! Kind regards, The Front Office Team

10/10 Excellent

Peni

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Front desk staff was rude.
Stayed 1 night in Dec 2023
Response from Loralie F. on Jan 4, 2024
Peni, Thank you for taking the time to rate us after your recent stay! We'd love to discuss your stay further and encourage you to reach out directly. We hope we're able to welcome you again soon! Kind regards, The Front Office Team

10/10 Excellent

Brett, Winnipeg

Stayed 1 night in Dec 2023
Response from Loralie F. on Jan 4, 2024
Brett, Thank you for taking the time to rate us after your recent stay! We're glad you enjoyed your visit and hope to welcome you again soon! Kind regards, The Front Office Team

10/10 Excellent

Kelly

Stayed 1 night in Dec 2023
Response from Loralie F. on Jan 4, 2024
Kelly, Thank you for taking the time to rate us after your recent stay! We're glad you enjoyed your visit and hope to welcome you again soon! Kind regards, The Front Office Team

10/10 Excellent

Vincent

Stayed 1 night in Dec 2023
Response from Nhi Lai - Guest Service Agent on Jan 4, 2024
Hello Vincent, thank you for your feedback and we are glad that you enjoyed your time at Inn at the Forks! We hope to welcome you back soon.Kind regards

10/10 Excellent

jane

Stayed 1 night in Dec 2023
Response from Nhi Lai - Front Office Supervisor on Dec 29, 2023
Hello Jane, thank you so much for taking the time to provide us with your valuable feedback. We look forward to the opportunity to welcome you back in the future and provide you with an improved and unforgettable experience!

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel & how close it was to The Forks market!
Stayed 1 night in Dec 2023
Response from Loralie F. on Dec 28, 2023
Hi Martin, Thank you so much for taking the time to leave us a review after your recent stay! We're glad you were able to enjoy our wonderful location and hope we can welcome you again soon! Kind regards, The Front Office Team

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Loralie F. on Dec 27, 2023
Hi Alicia, Thank you so much for taking the time to leave us a review after your recent stay! We're glad you enjoyed your time with us and hope we have the chance to welcome you back again soon! Kind regards, The Front Office Team

10/10 Excellent

Robert J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Brittany C. on Dec 20, 2023
Robert,Thank you for taking the time to rate us a 5 after your recent stay! We hope to welcome you back again soon.Kind regards,BrittanyFront Office Manager

8/10 Good

Shirley

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Brittany C. on Dec 20, 2023
Shirley,Thank you for taking the time to leave a review after your recent stay with us. We hope we get to welcome you back again soon.Kind regards,BrittanyFront Office Manager

10/10 Excellent

Dean

Stayed 1 night in Dec 2023
Response from Brittany C. on Dec 18, 2023
Dean,Thank you for taking the time to rate us a 10 after your recent stay! We hope to welcome you back again soon.Kind regards,BrittanyFront Office Manager

10/10 Excellent

Innex

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, right across from the Forks market. Room is very clean, and decor is great. Staff was prompt and helpful. Restaurant is amazing.
Stayed 1 night in Dec 2023
Response from Brittany C. on Dec 13, 2023
Innex,Thank you for taking the time to leave a review after your stay with us. We are so lucky to be located at the heart of The Forks with amazing amenities arounds. I will pass on your kinds words to the Team. We hope to welcome you back soon!Kind regards,BrittanyFront Office Manager

10/10 Excellent

Ramon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Brittany C. on Dec 13, 2023
Ramon,Thank you so much for rating us 10 after your recent stay. We are so happy that you enjoyed the Hotel, we hope to welcome you back in the future.Kind regards,BrittanyFront Office Manager

10/10 Excellent

Kerilee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff are always so welcoming and efficient and the rooms and property are just lovely.
Stayed 1 night in Dec 2023
Response from Brittany C. on Dec 5, 2023
Kerilee,Thank you for taking the time to leave a review after your stay. We are so happy you enjoyed the Hotel and all the amenities available. I will pass on your kind words to the Front Desk Team!We hope to welcome you back soon.Kind regards,BrittanyFront Office Manager

10/10 Excellent

Synthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice modern rooms
Stayed 2 nights in Nov 2023
Response from Brittany C. on Dec 5, 2023
Synthia,Thank you for taking the time to leave a review after your stay! We are so happy you enjoyed the location, we are lucky to be located on The Forks grounds with so many amenities near by. We hope to welcome you back again in the near future.Kind regards,BrittanyFront Office Manager

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities
Although I did not use either the spa or fitness facilities, I did usually check these sites out and they looked to be in good condition.
Stayed 3 nights in Nov 2023
Response from Nhi Lai - Front Office Supervisor on Dec 1, 2023
Thank you for your feedback after your stay with us, Peter! We hope to welcome you next time soon.

2/10 Terrible

Deborah

Traveled with group
Disliked: Amenities
The location was great but the hotel beds were lumpy and awful. The room with two queen beds had no other comfortable seating in the room and we were there for almost a week. As soon as we checked in we were met with hidden fees, $21.50 per day for parking. We were gobsmacked. The hotel restaurant was extremely expensive and everything was ala carte. Pork chops $58.00 without any potatoes or veg’s. The food is not haute cuisine by any stretch of the imagination. They either need a chef or a menu change. Worst hotel ever as we picked it because we thought it was high end. Its average at best. At checkin we asked for an upgrade and we were told that we’d have to give up our two queen beds for a king and a pull out couch. Really. So from checkin to the end one disappointment after the other.
Stayed 5 nights in Nov 2023
Response from Brittany C. on Nov 28, 2023
Deborah,Thank you for taking the time to provide feedback from your recent stay. We are disappointed to see that your stay did no exceed your expectations. I will pass on your feedback to our team at SMITH. I would love to further discuss your stay with you if you can reach out directly. Kind regards,BrittanyFront Office Manager

10/10 Excellent

Stephen

Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Brittany C. on Nov 28, 2023
Stephen,Thank you so much for taking the time to leave a review after your stay. We hope to welcome you back again in the future. Kind regards,BrittanyFront Office Manager

10/10 Excellent

Marlene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Brittany C. on Nov 27, 2023
Marlene,Thank you for taking the time to rate us after your recent stay. We hope to welcome you back again soon.Kind regards,BrittanyFront Office Manager

4/10 Poor

Merissa

Stayed 2 nights in Nov 2023
Response from Brittany C. on Dec 13, 2023
Merissa,Thank you for taking the time to provide feedback from your stay. I would love to hear more on how we can improve for next time. If you could reach out directly we can further discuss your stay. Kind regards,Brittany Front Office Manager

4/10 Poor

June

Liked: Cleanliness
There was a wedding....very loud till 1am!
Stayed 1 night in Nov 2023
Response from Brittany C. on Nov 27, 2023
June,Thank you for taking the time to leave a review after your recent stay. Please reach out directly if you wish to further discuss your stay.Kind regards,Brittany Front Office Manager

2/10 Terrible

Kelsey

Stayed 1 night in Nov 2023
Response from Brittany C. on Nov 22, 2023
Kelsey,I'm sorry to see that you didn't enjoyed your stay at the Hotel. I hoping you can reach out directly to provide us with further feedback so we are able to improve for next time.Kind regards,BrittanyFront Office Manager

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Brittany C. on Nov 22, 2023
Jessica,Thank you for taking the time to leave a review after your stay. We hope to welcome you back in the near future!Kind regards,BrittanyFront Office Manager

10/10 Excellent

Jo Anna

Stayed 1 night in Nov 2023
Response from Brittany C. on Dec 5, 2023
Jo Anna,We are so happy to see you enjoyed your stay at the Hotel. We hope to welcome you back again soon!Kind regards,BrittanyFront Office Manager