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Reviews of Viscount Gort Hotel

3 out of 5
Viscount Gort Hotel
1670 Portage Ave, Winnipeg, MB

Reviews

7.4

Good

Rating 10 - Excellent. 317 out of 1001 reviews" "
Rating 8 - Good. 339 out of 1001 reviews" "
Rating 6 - Okay. 139 out of 1001 reviews" "
Rating 4 - Poor. 96 out of 1001 reviews" "
Rating 2 - Terrible. 110 out of 1001 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Runa

Liked: Staff & service
Stinky stale musty shower curtain . Not one to complain but the curtain stink. Room 211
Stayed 2 nights in Apr 2024

10/10 Excellent

Nadine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how it was peaceful
Stayed 2 nights in Apr 2024

6/10 Okay

marvin

Husband has mobility issues and we had a long walk to get to our room. As well a lot of traffic noise kept us awake most of the night.
Stayed 1 night in Apr 2024
Response from Jodi-Manager on Apr 16, 2024
You never mentioned anything at check out and we also saw you numerous times the night before and you never said anything to us.Now it is too late to help resolve.

2/10 Terrible

Mandy

Disliked: Cleanliness, staff & service, property conditions & facilities
The door looked like it was kicked in before also the bathroom door too. I almost just said screw it and got another hotel room. Stunk too
Stayed 1 night in Apr 2024
Response from Manager on Apr 22, 2024
Wow sorry. You should have let us know we could have moved you but now it’s too late to help

10/10 Excellent

Gwen, Kenora

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Jodi-Manager on Apr 16, 2024
Awesome review and thank you. See you next time.

10/10 Excellent

Monica

Stayed 1 night in Mar 2024

8/10 Good

Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Richard

Stayed 1 night in Jun 2023

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Was walkable to go anywhere
Stayed 1 night in Mar 2024

4/10 Poor

william

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Check in staff had no personality . Not happy people . To many smokers . The place is but ugly to dark needs updated bad. Needs better maintenance. The manager we is at fault not doing his or her job . Greet guests with a smile and a welcome to viscount court . After giving the key , ask is there anything else I can help you with how hope enjoy your stay. Aldo no handouts , brochures about the area , attractions , restaurants clod by , nothing , zero . I’ve been all over the world , The viscount court is one of three of the worst I’ve stayed at . Does not give you a welcoming feeling , didn’t even mention the bar .
Stayed 1 night in Mar 2024
Response from Management on Apr 16, 2024
Thank you so much for your feedback.

8/10 Good

Rommel E

Traveled with family
Liked: Cleanliness, staff & service
It was winter, so I wasn’t expecting to see much. Just there for a few days for my Aunt and Uncle 50th wedding vow renewal in the Ballroom. Hotel itself was ok. Bed comfortable. Complaint, I wasn’t able to shower, the day of the event. Water was not available due to water main break. But they did put out water stations for drinking water.
Response from , on Apr 16, 2024
Thank you

2/10 Terrible

Taylor

Disliked: Cleanliness, staff & service, property conditions & facilities
I got charged double
Stayed 1 night in Feb 2024
Response from Magager on Apr 16, 2024
You were not charged double! It is a pre authorization!

10/10 Excellent

Hartley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Feb 2024
Response from Manager on Apr 16, 2024
Great review and we thank you for that. See you again

8/10 Good

Lydia

Traveled with partner
Liked: Cleanliness
Was a nice stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Alyshia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and helpful and go above and beyond. This was our second stay, and would stay again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Deborah

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel offered all that was needed. I would maybe suggest an armchair in the room.
Stayed 1 night in Jan 2024

10/10 Excellent

Marlena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size and very comfortable
Stayed 1 night in Jan 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Valanne

Stayed 1 night in Jan 2024

6/10 Okay

Karen

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Manager on Jan 21, 2024
Thank you for your review

8/10 Good

Deborah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel had all that I needed for an overnight stay. Due to the high traffic area it was a bit noisy.
Stayed 1 night in Dec 2023
Response from Jodi Manager on Jan 21, 2024
Thank you for providing a review from your stay

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Loud noises
Bed was very hard and loud on that side of the hotel where route 90 is. Other than that great stay
Stayed 1 night in Jan 2024
Response from Jodi-Manager on Jan 21, 2024
We have many different locations of the hotel.Thank you

10/10 Excellent

Hartley

Stayed 2 nights in Dec 2023
Response from Jodi-Manager on Jan 21, 2024
AWESOME Review!Thank you!See you next time

6/10 Okay

Debbie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms out dated but clean. Beds uncomfortable, phone didn't work, they must have removed radio/clocks from rooms.
Stayed 4 nights in Dec 2023
Response from Manager on Jan 21, 2024
You can always speak to someone. Leaving a review is too late to help with any issues!

6/10 Okay

Deborah

Traveled with partner
Liked: Cleanliness, staff & service
The building is old, could use an upgrade in the decor, beds are old and could use an upgrade soon. The rooms are poorly and sparsely decorated. The cost of the room is high compared to value of the space. Positive: staff we accommodating and helpful, the Sunday Brunch in the restaurant was very good
Stayed 1 night in Dec 2023
Response from Manager on Jan 21, 2024
Thank you for your feedback

4/10 Poor

Patrick

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on Jan 21, 2024
Thank you

2/10 Terrible

Martha

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Construction started early in the morning and no maintenance personal to fix the toilet we were giving a plunger to do it ourselves

6/10 Okay

crystal

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
We had rooms in the older part of the hotel it was very out dated rooms were clean but nothing special at all, we tried to call down to order phone and no one would answer , only the lounge was open had my daughter with me and she could not go in so I can not leave my child in to order. It’s very frustrating. Over it was not the worst hotel just not the best we have stayed at.
Stayed 1 night in Dec 2023
Response from Manager on Jan 21, 2024
Sorry you feel that way

6/10 Okay

Fredrick MWANJI, EDMONTON

Business traveler
Liked: Cleanliness, staff & service, amenities
free shuttle service to and fro the airport transportation.
Stayed 2 nights in Dec 2023
Response from Manager on Jan 21, 2024
Thank you for your review

6/10 Okay

Shannon

10/10 Excellent

ROLENE

Stayed 1 night in Dec 2023
Response from Jodi-Manager on Dec 25, 2023
Thank you so much for your review of a perfect score!We appreciate your business and hope to see you again soon. Take care

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dec 23
Our stay was comfortable and quiet
Stayed 1 night in Dec 2023
Response from Jodi-Manager on Dec 25, 2023
Wonderful feedback and thank you for providing us with such a great review.Thank you for your loyalty.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jodi-Manager on Dec 25, 2023
Terrific review and thank you for sharing your experience with us. We are happy to hear that you enjoyed your stay and hope to see you again.

10/10 Excellent

matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Jodi-Manager on Dec 25, 2023
What a great review and thank you for sharing your experience with us. We are happy to hear that you enjoyed your stay and hope to see you again.

10/10 Excellent

Mark

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jodi-Manager on Jan 21, 2024
Thank you for your feedback!!!!We appreciate your business and hope to see you again soon!

10/10 Excellent

Gordon

Everything was good
Stayed 1 night in Dec 2023
Response from Jodi-Manager on Jan 21, 2024
Thank you for your review.See you again

8/10 Good

Amelia

Stayed 1 night in Dec 2023

8/10 Good

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Janet

Liked: Cleanliness, amenities
Front Desk Staff not available for early morning check out causing us to be late for airport arrival, rude and confused how to cancel hold on credit card. Left some items and been 6 hrs n still no update if they were found in the room
Stayed 4 nights in Dec 2023
Response from Manager on Dec 16, 2023
You called for an item which was lost. The staff informed you nothing was found. We have someone working 24 hours at the front desk so we are unsure what you meant when you couldn't check out early. The agent told you it would be approximately 3-5 business days for the hold to be released from your credit card. She was not rude or confused. Thank you for your review Janet!

2/10 Terrible

Raquel

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Terrible called us last minute to tell us we can't pay with with a different card that the one we reserved the hotel with. Drove 9 hours and was almost with out a place to stay with my children albevause the fine print. You guys need to step you game up AWFUL AWFUL AWFUL
Stayed 2 nights in Dec 2023
Response from Management on Dec 18, 2023
Sorry we cannot hold rooms with a declined credit card. If you didn’t show up we would not be able to charged for the loss revenue on the room. Thank you for your comments though we really appreciate your feedback

2/10 Terrible

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Manager on Dec 16, 2023
Thank you Kim. This is the 3rd review you have written. We are sorry you had to move to another room as you booked another room and the room you were in was not available for the 2nd night.

6/10 Okay

JEA

Disliked: Cleanliness
Floors in the room were dirty Not swept or washed
Stayed 1 night in Dec 2023
Response from Manager on Dec 16, 2023
Thank you for the comments. Unfortunately this is the season where lots of sand particles are outside and tracked into the Hotel.Our cleaners wash all floors in the Hotel daily.

8/10 Good

Marty

Traveled with partner
Liked: Cleanliness, amenities
Access in and out of hotel parking is difficult. Parking spaces are very tight. Location is very good and seems very safe.
Stayed 1 night in Dec 2023
Response from Jodi-Manager on Dec 16, 2023
There are easy ways to get in and out of the Hotel. It is not difficult at all.Location is very good.

8/10 Good

Dolly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Jodi-Manager on Dec 16, 2023
Thank you for staying with us.We appreciate your loyalty.See you again.

10/10 Excellent

Michel

Stayed 1 night in Dec 2023
Response from Jodi-Manager on Dec 16, 2023
AWESOME review and thank you!We appreciate your business and look forward to your next visit.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quiet and the room was clean.
Stayed 1 night in Dec 2023

10/10 Excellent

Katlin

Stayed 1 night in Dec 2023
Response from Jodi-Manager on Jan 21, 2024
Thank you so much for your review.We appreciate your business and look forward to seeing you again

2/10 Terrible

Kim

Stayed 2 nights in Dec 2023
Response from Manager on Dec 16, 2023
Thank you Kim. We keep getting reviews from you. Thank you!Again sorry you had to move as you booked a new room the day you were supposed to check out. That room you were in was not available.

8/10 Good

Wayne