Check in staff had no personality . Not happy people . To many smokers . The place is but ugly to dark needs updated bad. Needs better maintenance. The manager we is at fault not doing his or her job . Greet guests with a smile and a welcome to viscount court . After giving the key , ask is there anything else I can help you with how hope enjoy your stay. Aldo no handouts , brochures about the area , attractions , restaurants clod by , nothing , zero . I’ve been all over the world , The viscount court is one of three of the worst I’ve stayed at . Does not give you a welcoming feeling , didn’t even mention the bar .