Exterior

Reviews of Holiday Inn Express & Suites Winona, an IHG Hotel

2.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 443 out of 729 reviews" "
Rating 8 - Good. 229 out of 729 reviews" "
Rating 6 - Okay. 37 out of 729 reviews" "
Rating 4 - Poor. 16 out of 729 reviews" "
Rating 2 - Terrible. 4 out of 729 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kara

Traveled with family
Convenient, easy, friendly!
Stayed 2 nights in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Theresa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area
Stayed 1 night in Apr 2024

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean rooms. Breakfast. Staff friendly and helpful.
Stayed 1 night in Mar 2024

6/10 Okay

faith

Traveled with family
We came down from a far distance for a horse show. Unfortunately, we had to leave early due to a big dangerous snow storm. We asked for a refund to see if they could work with us. The person at the front desk gave me hope but ultimately I was not able to get a refund. The reason was because I booked it through a discount website, I was not able to receive a refund. However, they did work with my parents and they got a refund for their room. So be aware where you are booking your rooms at. I am out 170 bucks for an entire night because I booked it through a work website. Otherwise, it was very nice in the room for what we were able to spend in it.
Stayed 2 nights in Mar 2024

10/10 Excellent

Ted

Traveled with family
Liked: Property conditions & facilities
Nice
Stayed 1 night in Mar 2024

10/10 Excellent

Janae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Traveled with family and small children
Nice pool, clean, and good breakfast. Easy to get to from the interstate and highways.
Stayed 1 night in Mar 2024

10/10 Excellent

Aron

Traveled with group
Liked: Property conditions & facilities
Hotel was very nice! Front desk staff in the evening of our last night was not very friendly. We ask for towels for the pool room they acted like it we were inconveniencing them. We ask three times for towels in the pool and never got them until they shut the pool down at 11:00pm and we had to ask again. We ended up having to dry off in the front lobby and elevator on the way back to our rooms. Everything else was great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and accommodating when we needed more coffee for room. Very quiet hotel, great beds!
Stayed 1 night in Feb 2024

10/10 Excellent

Theodore

Traveled with partner
Liked: Cleanliness, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

Verified traveler

Traveled with family
Disappointed
Toilet problems, notified front desk that toilet was not flushing. Only one person working so took a long time before she could come fix issue. Next time using same thing clogged. Next morning toilet completely overflowed. Also, room next to me had a dog barking very early in the morning - not a pleasant stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Maren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

James, Cumberland

Stayed 1 night in Dec 2023

10/10 Excellent

Tamara

Stayed 2 nights in Dec 2023

10/10 Excellent

Polly

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and accommodating. The pool area has its own towels. So, you can use the room towels for bathing.
Stayed 3 nights in Dec 2023

10/10 Excellent

Suzanne

Stayed 1 night in Dec 2023

10/10 Excellent

Daniel, Ramsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Stacey

Stayed 1 night in Nov 2023

8/10 Good

Jennifer

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Pretty good
The hotel was nice, the gentleman at the front desk was helpful and friendly and they had a good breakfast. Unfortunately the bathroom wasn’t very clean and the sheets on one of the beds was obviously dirty.
Stayed 1 night in Oct 2023

8/10 Good

Jennifer

Liked: Property conditions & facilities
nice clean property
Stayed 1 night in Oct 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable
Stayed 1 night in Oct 2023

4/10 Poor

Nicholas

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

lori

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to navigate
Stayed 2 nights in Sep 2023

8/10 Good

ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was good with a lot of options
Stayed 2 nights in Sep 2023

8/10 Good

Auggie

Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Convenient location with a great view of Sugar Loaf (local reference). Easy access to town.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Stayed 2 nights in Sep 2023

10/10 Excellent

Jordan, Sobieski

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2023

8/10 Good

Joshua

Traveled with family
Liked: Amenities, property conditions & facilities
They charged me an extra $36.07 and offered no explanation although the original amount was fully paid through Expedia
Stayed 2 nights in Aug 2023

10/10 Excellent

Nikole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Cari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Rick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Aug 2023

10/10 Excellent

Ron

Stayed 1 night in Aug 2023

8/10 Good

Joslyn

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Christine

Traveled with partner
Liked: Amenities
It was the same as always, but would like to know why I had to pay over $40 more at hotel when I prepaid on Expedia. Seems like a hidden fee to me. Not happy, very expensive one night stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Chad

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place friendly staff. Excellent breakfast very clean property
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was bigger than expected; which is always nice. Very clean, nice pool and hot tub. Gym has enough for the basics
Stayed 2 nights in Aug 2023

8/10 Good

Jennifer

Stayed 1 night in Aug 2023

10/10 Excellent

Jerimiah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean, updated, spacious rooms and a nice pool area with two pools, sauna, and spa.
Stayed 1 night in Jul 2023

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness
It was ok,but the restaurant right across the parking lot was closed
Stayed 2 nights in Jul 2023

10/10 Excellent

Christina

Stayed 2 nights in Jul 2023

10/10 Excellent

Alexander

Stayed 1 night in Jul 2023

10/10 Excellent

Meta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes, you should stay here.
The room was large, very clean, quiet and updated. We have no complaints except the included breakfast wasn’t the best we’ve had. Overall it was a good place to stay.
Stayed 2 nights in Jun 2023

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and pool area was clean. Breakfast had good variety.
Stayed 1 night in Jun 2023