Dining

Reviews of Super 8 by Wyndham Winona MN

2 out of 5
Super 8 by Wyndham Winona MN
1025 Sugar Loaf Rd, Winona, MN

Reviews

7.4

Good

Rating 10 - Excellent. 189 out of 833 reviews" "
Rating 8 - Good. 341 out of 833 reviews" "
Rating 6 - Okay. 176 out of 833 reviews" "
Rating 4 - Poor. 83 out of 833 reviews" "
Rating 2 - Terrible. 44 out of 833 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Raymundo

Stayed 3 nights in Mar 2024

10/10 Excellent

jessica

Stayed 2 nights in Feb 2024
Response from Sam on Mar 25, 2024
Dear Guest,We're happy to receive such positive feedback about our exceptional team. It's wonderful to hear that our front desk staff accommodated all your inquiries, the room met your expectations in terms of cleanliness and lighting, and the in-room dining service was consistently punctual. We look forward to welcoming you back, and many thanks for choosing us.

6/10 Okay

Karol

Liked: Staff & service
strange smell
Stayed 1 night in Feb 2024
Response from sam on Feb 25, 2024
Dear Guest,We deeply regret the disappointment you experienced during your stay. Your concerns about mentioned issues are taken seriously. We will investigate these matters to ensure improvements and prevent such occurrences in the future. We appreciate your feedback and apologize for any inconvenience. Thank you for bringing this to our attention.

6/10 Okay

Elizabeth

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The room was acceptable The employees dont communicate well
Stayed 2 nights in Oct 2023
Response from sam on Feb 25, 2024
Thank you for staying at super8

6/10 Okay

Heather

Stayed 1 night in Jan 2024
Response from sam on Feb 25, 2024
Thank you for staying at super8

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from sam on Feb 25, 2024
Dear Guest,We're delighted to hear that our Reception Staff provided a welcoming and efficient experience during your stay. It's great to know that we could accommodate your request for a late check-out, and we appreciate your understanding regarding the duration of your visit. We look forward to the opportunity to welcome you back whenever your travels allow for a longer stay. If there's anything specific you'd like to share or inquire about, please feel free to reach out. Safe travels until we have the pleasure of hosting you again!

10/10 Excellent

Darin

Stayed 1 night in Jan 2024
Response from sam on Feb 25, 2024
Dear Guest,We're happy to receive such positive feedback about our exceptional team. It's wonderful to hear that our front desk staff accommodated all your inquiries, the room met your expectations in terms of cleanliness and lighting, and the in-room dining service was consistently punctual. We look forward to welcoming you back, and many thanks for choosing us.

4/10 Poor

Katie

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from sam on Feb 25, 2024
Thank you for staying at super8

4/10 Poor

Wade

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We thought we would save some money on a 1-night stay in Winona. Unfortunately, you get what you pay for. Upon entering the room, the temperature was quite frigid. We turned on the heater, which was noisy and could not keep up, even cycling off/on. I tried to flip on the TV, but the remote would not work, so we manually turned on the TV and found one channel and volume that would suit us. Nearing bedtime, I thought I would shut off the light switch by the door, and discovered that this also kills power to the television. We decided to turn in for the night on the extremely firm bed with one thin blanket. The heater didn't seem to be doing anything other than making noise so we unplugged it, and ended up sleeping in our jeans and hoodies to stay warm. It was a long, cold night, but hey, we saved $100, right? The next morning we thought we would grab something from the continental breakfast. Much to our surprise, the hallways and hotel lobby were actually colder than our room! We decided we'd spend some of our savings by treating ourselves to a hot breakfast at Perkins across the way.
Stayed 1 night in Jan 2024
Response from sam on Feb 25, 2024
Dear Guest,We deeply regret the disappointment you experienced during your stay. Your concerns about mentioned issues are taken seriously. We will investigate these matters to ensure improvements and prevent such occurrences in the future. We appreciate your feedback and apologize for any inconvenience. Thank you for bringing this to our attention.

4/10 Poor

roman

Business traveler, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
couldn't walk around the room with bare feet--the floor was gritty dirty. The light system was wired badly--the room had the main entrance light on if any other light would function. Lack of electrical outlets. Room was freezing when we came in--the wall heater was off in winter time. Took 3 hours for the room to warm up a bit and the heater was extremely noisy. Had a bathtub, but unable to stop the drain. Breakfast offering was terrible.
Stayed 1 night in Dec 2023
Response from staff on Dec 31, 2023
Thank you for staying at super8 but this review does not fit to us. our room is 170 sqft and PTAC unit 10,000 btu so in 10 minute Room will be warm and we have really good breakfast with lot of option and do not forget the boiled egg n waffle that is the best choice for customerwe have 2 way light switch in Room so if you do not know the staff is always there to help you.please always reach out to staff for convenient of your stay if any difficulty.

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Smelly, dirty rooms
Stayed 2 nights in Dec 2023
Response from Staff on Dec 18, 2023
Sorry to hear that but we are doing renovations during day time only Paint smell was minorWe also inform to you on checkin time still wrong review Hopefully you will like our renovation we you come back again to stay at super8

4/10 Poor

Lori

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Staff on Dec 19, 2023
Dear Guest,Dear guest, we sincerely apologize for the inconvenience you experienced during your stay. We are doing renovation during day time but you guys did not like that but we give you room on different floor and we did not give ground floor so sorry for that and we hope to have the opportunity to make amends in the future.

8/10 Good

cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Because the price was so reasonable, we stayed for the night versus driving.
Stayed 1 night in Dec 2023
Response from Sam on Dec 11, 2023
Thank you for staying at super8

10/10 Excellent

Jim

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Sam on Dec 11, 2023
Thank you for amazing review

10/10 Excellent

jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for the price point.
Stayed 1 night in Nov 2023
Response from Sam on Dec 11, 2023
Thank you for amazing review

8/10 Good

Tou

Traveled with family
Liked: Cleanliness, staff & service, amenities
We got two rooms. One room had an aftermath smoke/cigarette smell (Room 209). The other room was great. Besides the smell, we had a good stay. I would stay again.
Stayed 1 night in Nov 2023
Response from Sam on Dec 11, 2023
Thank you for staying at super8

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
A good value
Stayed 2 nights in Nov 2023
Response from Sam on Dec 11, 2023
Thank you for amazing review

10/10 Excellent

Corry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from sam on Nov 16, 2023
Dear Guest, Thank you very much for leaving a review. We are delighted that we made a comfortable stay during your visit to our hotel. Once again, we thank for your stay and positive feedback

2/10 Terrible

Anita

Disliked: Cleanliness, property conditions & facilities
I stayed in room 104. The lights by bed didn’t turn on. Had to move bed, filthy under bed. Only 1 plug in outlet worked and then after awhile, would come unplugged. There was a power strip that the lights apparently needed to be plugged into. Room had smell to it, linens on bed stained. Bedside table had dried drink marks on it so hadn’t been cleaned. Won’t return to property. Only interaction with staff was check in. Left before 7 am and did express check out, dropped key in box.
Stayed 1 night in Nov 2023
Response from sam on Nov 16, 2023
Dear Guest, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel.we have two way switch in Room so have to be on to make the light work but usb spot always on.if you have problem during your stay then always bring it to front desk so we can give you solution by changing linen or change the Room if necessary. Thank you for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.

6/10 Okay

Jason

Business traveler, Traveled with family
Disliked: Amenities
It was a cheap place to sleep.
Stayed 1 night in Nov 2023
Response from staff on Nov 16, 2023
Dear Guest, Thank you for staying in hotel and winter is always slow so that is why price are low but always we have good price in Town

10/10 Excellent

Natalie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9 out of 10. Clean, Comfortable, Friendly
Amazing. Great location, the service was good, and the room was very comfortable, clean, and up-to-date. Highly recommend.
Stayed 1 night in Nov 2023
Response from sam on Nov 9, 2023
Thank you for your review! We’re so happy that you enjoy your stay! We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

10/10 Excellent

Mikey

Stayed 1 night in Nov 2023
Response from Sam on Dec 11, 2023
Thank you for amazing review

10/10 Excellent

Thomas

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from sam on Nov 9, 2023
We are thrilled to see that you found an excellent value at Super 8 by Wyndham Winona . Thank you for taking the time to share information. We are looking forward to seeing you during your next trip to the area, Thomas.

6/10 Okay

Tress

Stayed 2 nights in Oct 2023
Response from staff on Nov 9, 2023
Thank you for your review! We’re so happy that you enjoy your stay! We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
I was pleased with this establishment. Check in was fast, the free breakfast was fine, and the room met my needs. I slept well. $100 well spent.
Stayed 1 night in Oct 2023
Response from sam on Nov 9, 2023
Thank you for your review! We’re so happy that you enjoy your stay! We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

8/10 Good

Randy

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from sam on Nov 9, 2023
Thank you for your review! We’re so happy that you enjoy your stay! We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

6/10 Okay

Andrea

Strange smell throughout, front desk person couldn’t initially find my reservation, was kept awake by the noise of the person(people) walking above my room- Floor/ceiling kept squeaking/thudding, my daughter found an old mascara stain on the pillow case.
Stayed 1 night in Oct 2023
Response from sam on Oct 23, 2023
Dear Guest, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. we are busy but we do have free guest service just let front desk know they arrange something for you. we do have enough for breakfast.if you receive the call then it must be from your group because we do not call for that. Thank you for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.

10/10 Excellent

Thomas

Stayed 1 night in Oct 2023
Response from sam on Nov 16, 2023
Dear Guest, Thank you very much for leaving a review. We are delighted that we made a comfortable stay during your visit to our hotel. Once again, we thank for your stay and positive feedback

8/10 Good

james

Stayed 1 night in Oct 2023
Response from sam on Nov 9, 2023
We are thrilled to see that you found an excellent value at Super 8 by Wyndham Winona . Thank you for taking the time to share information. We are looking forward to seeing you during your next trip to the area, james.

8/10 Good

Vincent, West Frankfort

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent place to stay.
Stayed 1 night in Oct 2023
Response from sam on Oct 19, 2023
Dear Guest,Thank you very much for leaving a review. We are delighted that we made a vcomfortable stay during your visit to our hotel. Once again, we thank for your stay and positive feedback.

8/10 Good

Justin

Traveled with partner
Liked: Cleanliness, staff & service
This place was nearby a good hiking trail and easy to find.
Stayed 1 night in Sep 2023
Response from sam on Oct 19, 2023
Dear Guest,Thank you very much for leaving a review. We are delighted that we made a vcomfortable stay during your visit to our hotel. Once again, we thank for your stay and positive feedback.

4/10 Poor

Sally

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs some TLC. How hard is it to replace a bathroom mirror so you can actually see out of it? The bathroom sink backup out of nowhere. Beds were uncomfortable. Outlets needs replacing as your items don’t stay plugged in. No outlets next to the bed. Very disappointed.
Stayed 2 nights in Oct 2023
Response from staff on Oct 16, 2023
Dear Guest, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Thank you for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.

4/10 Poor

Ashley

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from staff on Oct 16, 2023
Thank you for your review

10/10 Excellent

Crystal, CLEMENTS

Stayed 2 nights in Oct 2023
Response from sam on Nov 9, 2023
Thank you for your review! We’re so happy to hear that you enjoy your stay! We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.

8/10 Good

Carey, Winona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited transportation
Stayed 4 nights in Oct 2023
Response from staff on Oct 16, 2023
Thank you for your review

8/10 Good

Frank

Traveled with family
Liked: Cleanliness, staff & service
Nice for the money
Stayed 1 night in Oct 2023
Response from Sam on Oct 9, 2023
Dear Guest,Thank you very much for leaving a review. We are delighted that we made a vcomfortable stay during your visit to our hotel. Once again, we thank for your stay and positive feedback.

8/10 Good

Cyndee

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Sam on Oct 9, 2023
Dear Guest,Thank you very much for leaving a review. We are delighted that we made a vcomfortable stay during your visit to our hotel. Once again, we thank for your stay and positive feedback.

8/10 Good

Karen

Liked: Cleanliness, staff & service
Very clean property. All of the staff was very professional and courteous. Smoke-free room smelled like stale cigarette smoke. There was a coffee maker and coffee in the room but no cups. Drinking water tasted like chlorine. Very convenient to the places I needed to be. It wasn't a horrible place to stay but, it wasn't my favorite.
Stayed 2 nights in Sep 2023
Response from Sam on Oct 9, 2023
Dear Guest,Thank you very much for leaving a review. We are delighted that we made a vcomfortable stay during your visit to our hotel. Once again, we thank for your stay and positive feedback.

4/10 Poor

Heather

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I liked that they had waffles for breakfast. Unfortunately the line for the 2.5 minutes per waffle took so long I didn’t get to eat with my husband. Not a lot of choices. Toast or hard boiled eggs or cereal or a waffle. Non dairy milk would have been nice as well as more creamer options. The room was visibly dirty, it’s an older hotel and it used to be smoking because you can smell it. There’s no elevator or any other amenities. The beds were dirty one so much so that I wouldn’t sleep in it. The room smells like a mixture of old water cigarette and grossness. The bathroom was also dirty and the rude phone call from someone else at the hotel at 7:30 am got laughed off by the front desk staff.
Stayed 2 nights in Sep 2023
Response from sam on Oct 2, 2023
Dear Guest, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. we are busy but we do have free guest service just let front desk know they arrange something for you. we do have enough for breakfast.if you receive the call then it must be from your group because we do not call for that. Thank you for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.

8/10 Good

holly

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Sam on Sep 29, 2023
Dear Guest, Thank you very much for leaving a review. We are delighted that we made a comfortable stay during your visit to our hotel. Once again, we thank for your stay and positive feedback

6/10 Okay

Tamara

Stayed 1 night in Sep 2023
Response from sam on Sep 26, 2023
Dear Guest, Thank you very much for leaving a review. we thank for your stay and positive feedback.

4/10 Poor

Crystal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Affordable but smelled moldy, had a very gross dirty sink- obviously something was dumped into the sink and then not cleaned, covers were all stained up and wrinkled- clean? Not sure. Crusty dirt in the corners of the floor and window. I think sleeping in my car would have been better. Bonus- the windows opened and the shower worked.
Stayed 2 nights in Sep 2023
Response from sam on Sep 26, 2023
Dear Guest, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Thank you for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 1 night in Sep 2023
Response from sam on Sep 26, 2023
Dear Guest, Thank you very much for leaving a review. We are delighted that we made a comfortable stay during your visit to our hotel. Once again, we thank for your stay and positive feedback

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Very comfortable and clean rooms. The grab n go breakfast was a little disappointing but we knew that’s what was advertised so we made it work.
Stayed 1 night in Sep 2023
Response from sam on Sep 26, 2023
Dear Guest, Thank you very much for leaving a review. We are delighted that we made a comfortable stay during your visit to our hotel. Once again, we thank for your stay and positive feedback

6/10 Okay

Eve

Traveled with family
Dirty sheets and hair in bathroom
Stayed 1 night in Sep 2023
Response from sam on Sep 23, 2023
Dear Guest, We regret for any inconvenience caused during your stay. We understand your concern and will definitely fix it by doing the needful in this regard. We appreciate your feedback as it enables us to improve our standards. We look forward to welcoming you back to our hotel in the future where we will ensure all your expectations

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Owners are super friendly and helpful.
Stayed 1 night in Sep 2023
Response from Sam on Sep 19, 2023
Dear Guest, Thank you very much for leaving a review. We are delighted that we made a comfortable stay during your visit to our hotel. Once again, we thank for your stay and positive feedback.

8/10 Good

Darrell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning coffee was excellant. Easy to miss the turn at night.
Stayed 3 nights in Sep 2023
Response from Sam on Sep 19, 2023
Dear Guest, Thank you very much for leaving a review. We are delighted that we made a comfortable stay during your visit to our hotel. Once again, we thank for your stay and positive feedback.

6/10 Okay

Kellie

Stayed 1 night in Sep 2023
Response from Sam on Sep 19, 2023
Dear Guest, Thank you very much for leaving a review. We are delighted that we made a comfortable stay during your visit to our hotel. Once again, we thank for your stay and positive feedback.

6/10 Okay

Doreen

Stayed 1 night in Sep 2023
Response from sam on Oct 2, 2023
Thank you for your review

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Sam on Sep 7, 2023
Dear Guest, Thank you very much for leaving a review. We are delighted that we made a comfortable stay during your visit to our hotel. Once again, we thank for your stay and positive feedback.