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Courtyard by Marriott Winston-Salem Hanes Mall

3.0 star property
Hotel with free parking, near Hanes Mall

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Courtyard by Marriott Winston-Salem Hanes Mall

Photo gallery for Courtyard by Marriott Winston-Salem Hanes Mall

Terrace/patio
Front of property - evening/night
Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Cafe
Reception

Overview of Courtyard by Marriott Winston-Salem Hanes Mall

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
1600 Westbrook Plaza Drive, Winston-Salem, NC, 27103
  • Popular LocationHanes Mall11 min walk
  • Popular LocationNovant Health Forsyth Medical Center4 min drive
  • Popular LocationWake Forest University Baptist Medical Center6 min drive
  • AirportWinston-Salem, NC (INT-Smith Reynolds)13 min drive
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Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bathtub and shower
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
Springhill Suites by Marriott Winston-Salem Hanes Mall
Pool
Breakfast included
Pet friendly
Parking included
9.0 out of 10, Wonderful, (947)
The price is $101
$114 total
includes taxes & fees
May 12 - May 13
Springhill Suites by Marriott Winston-Salem Hanes Mall

About the neighborhood

Winston-Salem

Located in Winston-Salem, Courtyard by Marriott Winston-Salem Hanes Mall is in the business district. Theatre Alliance and Old Salem are cultural highlights, and some of the area's attractions include Airbound Trampoline Park and Forest Hills. Looking to enjoy an event or a game while in town? See what's happening at Truist Stadium or Lawrence Joel Veterans Memorial Coliseum. Spend some time exploring the area's activities, including golfing.
Visit our Winston-Salem travel guideOpens in a new window

What's nearby

  • Hanes Mall - 11 min walk
  • Novant Health Forsyth Medical Center - 4 min drive
  • Wake Forest University Baptist Medical Center - 6 min drive
  • Truist Stadium - 7 min drive
  • Wake Forest University - 11 min drive

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 14 min drive

Restaurants

  • Starbucks - 16 min walk
  • Chick-Fil-A - 10 min walk
  • Golden Corral - 11 min walk
  • Texas Roadhouse - 13 min walk
  • Olive Garden - 11 min walk

About this property

Courtyard by Marriott Winston-Salem Hanes Mall

Hotel in the business district
Close to Hanes Mall, Courtyard by Marriott Winston-Salem Hanes Mall provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site American cuisine restaurant, The Bistro, offers breakfast and dinner. Enjoy the gym, as well as activities like water skiing. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and a 24-hour front desk
  • Coffee/tea in the lobby, luggage storage, and smoke-free premises
  • Guest reviews give good marks for the helpful staff
Room features
All 122 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Bathrooms with separate tubs/showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Mini fridges, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM–9:30 AM for a fee: USD 10–15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Seasonal outdoor pool
  • Water skiing

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,603 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10–15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hanes
Courtyard Marriott Hanes Hotel
Courtyard Marriott Hanes Hotel Winston-Salem Mall
Courtyard Marriott Winston-Salem Hanes Mall
Courtyard Marriott Winston-Salem Hanes Mall Hotel
Courtyard Marriott Hanes Mall Hotel
Courtyard Marriott Hanes Mall
Courtyard by Marriott Winston-Salem Hanes Mall Hotel
Courtyard by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

Does Courtyard by Marriott Winston-Salem Hanes Mall have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Courtyard by Marriott Winston-Salem Hanes Mall?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Winston-Salem Hanes Mall on May 2, 2024 start from $93.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Courtyard by Marriott Winston-Salem Hanes Mall pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Courtyard by Marriott Winston-Salem Hanes Mall?

Self parking is free at this property.

What time is check-in at Courtyard by Marriott Winston-Salem Hanes Mall?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Courtyard by Marriott Winston-Salem Hanes Mall?

Check-out is at 11 AM.

Where is Courtyard by Marriott Winston-Salem Hanes Mall located?

Situated in the business district, this hotel is within 2 mi (3 km) of Hanes Mall, Wilkes Regional, and Novant Health Medical Park Hospital. Novant Health Forsyth Medical Center is 1.5 mi (2.4 km) away.

Courtyard by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 294 out of 581 reviews" "
Rating 8 - Good. 169 out of 581 reviews" "
Rating 6 - Okay. 63 out of 581 reviews" "
Rating 4 - Poor. 37 out of 581 reviews" "
Rating 2 - Terrible. 18 out of 581 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dino

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near mall & restaurants.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Michael, Ferndale

Business traveler
Disliked: Staff & service
The property felt less than Marriott.... A little run down. Thin walls No enforcement of Noise. No enforcement of No (Marijuana) Smoking Neighbors partied through the night Payed for Breakfast Buffet at time of reservation which was discontinued on last morning. Was told by GM JR that the horrid Breakfast burrito would be credited. It was not and JR has not replied to numerous email attempts
Stayed 5 nights in Jan 2024

10/10 Excellent

kenneth, oxford

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 1 night in Feb 2024

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Feb 2024

8/10 Good

Sherell

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk were really sweet and welcoming! The hotel is near a lot of places to eat and some shopping which was convenient.
Stayed 1 night in Feb 2024

8/10 Good

Peggy

Business traveler, Traveled with family
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
OK stay, not great customer service
The stay itself was OK. This was a trip booked for an employee of our company. She ended up having to leave early and at check out was told the last night of her stay would be refunded. When contacting the hotel to get said refund we were told it no. The GM said they would not stand by that promise. We literally spend thousands of dollars at this property every year. We will take our business to another property.
Stayed 5 nights in Jan 2024

10/10 Excellent

Latoya

Stayed 1 night in Jan 2024

10/10 Excellent

Haonan

Liked: Amenities
Stayed 1 night in Dec 2023

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.0