Ratings based on 94 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
by Tombomba from Winston-Salem, NC
OK for a night without PowerPosted Mar 10, 2014
Cons: I don't have bough space to list everything.
Location: Near the mall and many restaurants.
Wanted a warm place to stay with a shower since our power was out for the 2nd night in a row and didn't want to pay a lot. These are basic accommodations. No frills. Mostly clean. Although beer bottle caps were found under the ottoman and next to the wall. The noise insulation is minimal. Could hear the interstate all night. Extremely noisy flushing toilet. You could hear other room's showers running. It did serve a purpose. It was warm and there was a shower.
Jan 14, 2014 by Manager
Thank you for taking the time to write a review of your stay. I am glad that we were able to provide you with a warm room and shower during your recent power outage. I am sorry to hear that you experienced noise issues during your visit. As well, I apologize that the cleanliness of your room did not fully meet your expectations. I will be reviewing your comments with our staff to ensure these issues do not continue in the future. Thank you very much for providing us with your feedback. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
for Everyoneby Ronnie
a home away from homePosted Jan 20, 2014
Pros: having a full kitchen was great, with dishes and utilities, cable was good, internet fast, staff friendly, grab and go breakfast.
Cons: cleanliness of room could have been better, but i understand people live there
Location: close to hanes mall, everything is nearby
wanted to get away for the weekend to watch nfl playoffs. staff was very courteous including Miss Sophia, but also left me alone if I did not need anything, which was what I was looking for. No loud noises, no druggie activity. Seemed to be mostly working men staying there.
for Everyoneby A verified traveler
Good value, not fancyPosted Dec 30, 2013
Hotel staff printed out two maps and directions to local points of interest at no charge, which was very helpful. Room was clean and bed was comfortable, but carpet near door was frayed, and there were other signs of an inadequate maintenance budget. The ability to prepare our own meals was an important cost saver to us.
Recommendedby Mary from Vienna, VA
Great Hotel!Posted Dec 12, 2013 on Hotels.com
Staff was unbelievably friendly and welcoming. Room was clean and everything in working condition. It's in the middle of a high traffic area but there were no issues getting in or out nor was I bothered by the noise of I-40 Traffic. Will definitely consider staying again.
for Business Travelersby quentin
Posted Dec 8, 2013 on Hotels.com
for Personal Eventby Anthony from king george,va.
pretty goodPosted Nov 17, 2013 on Hotels.com
Staff was frenidly.Hotel was close to mall and plenty of eating places.
for Everyoneby Don from Charlotte NC
Great for what it isPosted Nov 15, 2013
I was in Winston-Salem for a conference and had to pay my own expenses so I can't afford to stay at the Marriott downtown. This was inexpensive, in a retail section of town so there were lots of food options and there was a Barnes & Noble in walking distance that provided cheap entertainment one evening. The room was clean and the kitchen area was clean and stocked with utensils. I had a microwave dinner one night that saved me money since I could put it in the fridge to keep it frozen. The room had a lingering odor in it but I'm not sensitive to such things. It was a non-smoking room but if someone smokes outside or next door then, hey, there's going to be an odor. For the price, I was pleased. I was only in the room at night. It seemed like a safe area - next to the Hanes Mall. No problems. Price was a primary consideration for me so 4 stars. It really was clean! And the staff was professional and courteous for the five minutes I interacted with them.
for Overnight Stay Before Destinationby scott from upstate new york
nice placePosted Nov 3, 2013 on Hotels.com
Real nice place ,,,,,,would stay there next trop!!!!!!!!!!!!!!!!!!
for Personal Eventby A verified traveler
Posted Nov 1, 2013 on Hotels.com
by A verified traveler
Posted Nov 1, 2013