Ratings based on 128 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2015
Entire facility is smoke free, which is a plus. The staff is unbelievably friendly and helpful. The breakfast includes hot items such as scrambled eggs & sausage. The only draw back is the $50 pet fee, and they only allow dogs under 70 lbs.
3 out of 5
Recommended
by Suel

This traveler left a rating score only Posted Oct 15, 2014 on Hotels.com
5 out of 5
Recommended
by Mike B.from Old Greenwich, CT

Clean room, nice staff

Posted Oct 12, 2014 on Hotels.com
This is a basic hotel with comfortable, clean room and decent breakfast. Staff are nice and attentive. Neighborhood is fine - not beautiful, but convenient to mall and chain restaurants.
4 out of 5
Recommended
by Nadinefrom Knoxville

Posted Sep 16, 2014 on Hotels.com
Strip light above mirror didn't work. he put us in a freshly renovated room
5 out of 5
Recommended
by Marshafrom Schenectady, New York

Excellent accommodations

Posted Aug 19, 2014 on Hotels.com
Clean room and good surrounding activities
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Aug 17, 2014 on Hotels.com
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Aug 7, 2014 on Hotels.com
5 out of 5
Recommended
by daddybird

This traveler left a rating score only Posted Aug 7, 2014 on Hotels.com
5 out of 5
Recommended
by Kelliefrom Ohio

Excellent Customer Service!

Posted Jul 28, 2014 on Hotels.com
We were very pleased with our stay at this hotel. Natylie was the desk clerk when we arrived. She was incredibly professional, kind, efficient and helpful. My parents (who are in their 70's) were driving in a separate vehicle, and they got lost a few miles from the hotel. They became very anxious and I unable to help them get from their location to the hotel because I do not know the area. Natylie readily volunteered to "talk" my parents through street directions to the hotel, patiently and effectively directing them, via phone, right into the hotel parking lot. The next morning, my family enjoyed the hotel breakfast. The women attending to this service worked quickly to keep the food well-stocked and the breakfast area running great. We were all very impressed. While the hotel was nice in many ways, I must say that the staff made our visit truly exceptional.
5 out of 5
Recommended
by Patfrom Atlanta

A Wonderful Stay

Posted Jul 21, 2014 on Hotels.com
This was my first time staying at Fairfield Inn & Suites. The staff was kind and courteous, the room was comfortable, and the breakfast delicious! Everything was just wonderful! I would definitely stay here again.