Ratings based on 119 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
by Pat from Atlanta

A Wonderful Stay

Posted Jul 21, 2014 on Hotels.com
This was my first time staying at Fairfield Inn & Suites. The staff was kind and courteous, the room was comfortable, and the breakfast delicious! Everything was just wonderful! I would definitely stay here again.
4 out of 5
for Everyone
by A verified traveler from Wilson NC

Nice clean hotel and friendly staff

Posted Jul 1, 2014
Pros: Convenient location to shopping and area events.
Cons: Breakfast was impossible with only 1 waffle iron and that is what everybody seemed to want. It would also be awesome to add a whirlpool spa.
Location: Right across the street from the Hanes Mall.
We only stayed one night but the room was comfortable and clean and the staff were all very friendly and helpful.
5 out of 5
for Personal Event
by Bill E. from OC, Md.

Conveinent to school and resturants

Posted May 13, 2014 on Hotels.com
Great employees at the front desk. The room was great. The breakfast was good. Yery happy with the overall stay. I give it a 10+
5 out of 5
by A verified traveler

near country club

Posted Apr 25, 2014 on Hotels.com
The only thing that could use improvement was the gym equipment could use some updating or maintenance.
4 out of 5
by Norm from North Carolina

Weekend Stay, Winston - Salem

Posted Apr 21, 2014 on Hotels.com
We stayed here about 6 months ago so came back again. Front staff was very helpful, called ahead of time and they had our room ready several hours in advance. Clean room, comfortable bed but hated the pillows, overall very comfortable. Really good breakfast, most breakfast foods were available to include waffles, eggs, cereals and juices to name a few.
5 out of 5
for Business Travelers
by Laurie from NC

Close to the Mall!

Posted Apr 17, 2014 on Hotels.com
Very nice accommodations! Free WiFi and breakfast included. Spacious room and vanity area / bathroom.
5 out of 5
by Melanie Bennett from Chapin, SC

Convenient, Clean, and Welcoming

Posted Apr 4, 2014 on Hotels.com
I have been traveling to Winston Salem many times in the last 6 months for medical treatment and have stayed in several of the hotels in the area. When we found Fairfield Inn and Suites near Hanes Mall, we knew this would be where we would stay from then on. The staff are very friendly and seem to bend over backwards to help you. The rooms are clean, comfortable and quiet. It is also close to many restaurants and Hanes Mall is right across the street. It is always a pleasure to drive back up to the hotel and feel so welcomed. This is our home away from home in Winston Salem.
5 out of 5
by gbcheetah from Chapin, SC

Very Friendly Staff

Posted Feb 25, 2014 on Hotels.com
Had a very nice stay at the Fairfield Inn Winston Salem Hanes Mall. Everyone there was extremely friendly and helpful. We stayed at several motels in the area recently but to date this has been our best stay not only for reasonable price but just feeling at ease while away from home. Enjoyed breakfast each morning down in the lobby area and everything was well organized, maintained and replenished. Check in was quick and very accommodating. Hotel is very close to shopping and dining of all types. We will be making our next reservation back at this hotel again.
5 out of 5
for Getaway With Friends
by A verified traveler

Near Shopping

Posted Feb 18, 2014 on Hotels.com
Stay was comfortable.
3 out of 5
by A verified traveler

Youre a hotel, act like one

Posted Feb 17, 2014 on Hotels.com
Nothing bad about this hotel in terms of room or service. But you have lives of people in your care and you cant get a snow plow? you're in line and they will get there when they can? Not good enough.