Ratings based on 146 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom charlotte

Soccer tournament lodging

Posted Jan 27, 2015
Pros: It was very clean and the staff is nice.
Cons: A better stocked bar. Two items I ordered were not available.
Location: There is a lot of shopping opportunities in this area as well as a lot of restaurants. Convenient, but the traffic is horrible to and from I40.
This was my son's team hotel for a soccer tournament. Check in was quick and easy. The lobby area had a nice fireplace and the bar was not far away, although not fully stocked. The staff was very friendly and helpful. While there are many good restaurants in the immediate area, we had tired, hungry soccer players with us and decided to try room service. Not only was the food outstanding, the staff could not have been nicer. Overall a great weekend!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2015
Very clean and quiet hotel. No problems to address.
5 out of 5
Recommended
for Everyone
by A verified traveler

Met our needs perfectly.

Posted Jan 2, 2015
Cons: Hotter water at sink, for shaving.
Location: Tanglewood at Christmas was nice.
For what we felt was a reasonable rate, the accommodations were top notch. The staff was friendly and competent, from the desk clerk, to the bartender, to the maid. Their food service was smartly set up; great custom omelets, pancakes, etc. for attractive prices. Quiet room with the right amenities; nice finishes. Like the walk in shower, rather than the tub/curtain arrangement. Will definitely stay there again.
1 out of 5
by A verified traveler

Awful

Posted Dec 7, 2014
Had a bad experience the only thing that made my stay some what decent was the fact a few of the staff where very nice. I was fist put into a room that the heat could not work on top of that I had a fever and a cold so it help make it worst for me. After I was changed from the room 304 to 310 the lady told my wife and I that we could have free breakfast for the rest of our stay. I was feeling worst then I did the day before, so I did not get any food and finally on our last day before we left my wife went to get us breakfast and was very rudely told by the lady at the desk that the breakfast was a one time thing. It was to the point she felt disrespected in front of other people and had to explain what happen. Lucky I was not down there at the time because I would have let the manager know what I thought of this hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hickory, NC

Great Location and reasonably priced.

Posted Dec 2, 2014
Enjoyed the indoor pool and hot tub. Nice restaurant and staff was very professional. Close to the mall and Wake Forest Baptist Medical Center. Nice buffet breakfast.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Kingsport, TN

Thanksgiving!

Posted Dec 1, 2014
Pros: Pretty much everything was great.
Cons: Can't think of anything.
Location: You are right in the middle of everything and/or close to everything else.
It was a very convenient and comfortable place to stay while visiting family in WS.
3 out of 5
by A verified travelerfrom The Secret city

It is a nice place to stay----if you can find it!

Posted Nov 25, 2014
Pros: Nice, new, clean and quiet.
Cons: Signage and directions to the location for anyone booking a room without prior knowledge on how to find it.
Location: It is in a VERY congested area---good in that there is shopping and places to eat---bad if you want to get around to other parts of the town---?
It is very difficult to find---tucked away in a parking lot with very poor signage from the street. It literally took me 40 minutes to find it once off the interstate---which is less than 2 miles away.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2014
Not a fan of the beds at Hilton Garden Inn. That is my only criticism. Everything else was great!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland CT

Always find a Hilton!!

Posted Nov 10, 2014
Pros: Consistently clean and easy in easy out... room is great, love the clicker-timer...
Cons: Updating costs money, but some areas were dated... I don't mind really, because it is always clean..
Location: saw family, but great restaurants in Winston Salem... breakfast a la Hilton is always good!
Hilton Hotels are consistent and always reliable. I travel for pleasure often on the east coast, and only stop if there is a Hilton. They have terrific well trained staff who genuinely seem to enjoy their work, AND, there are almost always cookies!!!
4 out of 5
Recommended
for Families
by Walterfrom Durham NC

Over Night

Posted Oct 20, 2014 on Hotels.com
Wife and I visited daughter, at Winston Salem State University. Stayed one night, hotel front desk staff was very friendly, professional and helpful. The room was very nice, the bed was very comfortable. Will return on next visit.